Hi Annette I just tried the Richard EASTWOOD 1638 event Using my normal account with Firefox & Win7 the image opens with no problem Using Internet Explorer and a guest account with no subscription, the image opens with no problem Whilst I appreciate you have managed to open the images using the link, your problem will be when the free access period ends and you may not have access to those images that you are entitled to view So something is awry with your settings or retained cookies to my way of thinking Nivard Ovington in Cornwall (UK) On 28/03/2016 00:08, Annette Watson wrote: > Hi Nivard, > > I have checked on Ancestry, Australian Electoral Rolls (for me), 1841 > Census for > Darton, Yks and West Yorkshire BMDs, all images appear as usual, have > checked > the Quarter Sessions Records - no image, just a message to upgrade to > World sub, > I used the names of Richard EASTWOOD, William FRANCE and Peter TAYLOR, > tried the first listed of each name. > > Happy hunting, > Annette --- This email has been checked for viruses by Avast antivirus software. https://www.avast.com/antivirus