I got the following message on Monday, 6 Dec. Unfortunately at the time I was in the hospital with pneumonia. I was admitted Sun morning and released this evening. I still have pneumonia and the doctors say it could take several weeks before they can clear it up. Hopefully they can continue to treat it from home and I won't have to go back into the hospital. Hopefully most of the GAs received the following message. It does give a pretty good explaining the situation. It also indicates they are going back to the old system of providing the GAs with the requester's name and email address in the body of the initial notification. I did another test join request tonight and everything seems to be working fine. As the GA I received the following notification: The following request to join the Blair project was entered at Family Tree DNA by Ann Blair. This is a test to see if the Join Request is working properly. Respond to this request: http://gap.familytreedna.com/join-authorization.aspx?id=cvvvc22c-cdaz-4a5d-a931-bcbzzzzzzzzf1b&bcggroup=Blair& (address altered) or directly email this person annblair@datamatiom.com Thank you, Family Tree DNA All of the functions worked fine and it appears that Family Tree DNA DOES listen to their Group Administrators. /*Scottish DNA - Better than Life Insurance* /*John* ------------------------------------ John A. Blair Haywards Heath, England _http://blairdna.com_ _mailto:j_blair@blairdna.com_ BLAIR DNA Project Administrator On 12/6/2010 11:03 PM, info@familytreedna.com wrote: > > > *Dear Family Tree DNA Group Administrators,* > > Over the past several weeks many of you have written us questioning > the design of GAP 2.0’s Join Notification system. > > The way we designed the system it allowed us to track who was actually > replying to the join requests and who was ignoring them, and we found > that about 40% of the join request emails (for new kits) were going > unanswered. > > As a consequence, those projects ignoring join requests have lost > their join request privilege. > > However, It was never our intention to penalize our dedicated Group > Administrators. > > As someone said to us recently: ‘You risk frustrating your best group > admins because some of your admins aren’t doing their job… but we are!’ > > So was that our intention? NO. > > Are we adult enough to recognize that it’s in all of our best interest > to change that? YES. > > Therefore with the code update this morning, the email address of the > Join Request sender has been restored within the email that you > receive from our system when someone asks to join your project. You > may now email them from your personal account as you have done in the > past. However I’d like to ask you to make sure that you have clicked > the ‘read’ link in the GAP 2.0 page for the join request message. This > is good enough for us to believe that you have both read and replied > to the email, and helps us to make sure that these emails are being > ‘worked.’ From that point we’ll presume that you have then grabbed the > email and sent a reply to the potential test taker. > > Today’s updates have also included improvements to the bulk email > system. The recipients of bulk emails will now see the lines in the > email text broken naturally. Additionally, for those of you with > knowledge of basic html, you can now use html tags to make sections of > the text appear in bold, etc. > > Thank you to everyone who sent us your concerns and suggestions on the > problems outlined above. If you encounter any other problems or have > other constructive criticism, please contact us with your comments and > suggestions. > > Family Tree DNA > > © All Contents Copyright 2001-2010 Genealogy by Genetics, Ltd. >