Oh, I'm used to being timed out, but when that happens, you get hit with the login screen. In this case, clicking on a member's kit number just sent me back to the GAP's home page. I'd go back to the roster and try again, then get thrown back again. Round and round. Decidedly frustrating. But Nancy's suggestion worked, so it was some kind of glitch in Firefox. I do wish they would stop timing us out so quickly. I have six projects, and when I'm updating my web sites, I'm apt to want to stay logged in for hours, even all day. Having to keep logging back in is a PITA. I have other sites that let me log in and stay logged in, until I shut down my computer. Why not FTDNA? Diana > From: Bob May > Sent: Saturday, January 08, 2011 2:00 PM > > Your GAP log in is time limited and if its a while since you have done something I always > reopen the (colorized) Results page before trying to access and if your time log has > expired it defaults you to log in again otherwise the faults you are having will happen > because you have been auto logged out. > Bob

Hi Diane, When I click on the kit number it takes me to the participant's page. /*Scottish DNA - Better than Life Insurance* /*John* ------------------------------------ John A. Blair Haywards Heath, England _http://blairdna.com_ <http://blairdna.com/> _mailto:j_blair@blairdna.com_ BLAIR DNA Project Administrator On 1/8/2011 3:29 PM, Diana Gale Matthiesen wrote: > Is anyone else having this problem? When I click a Kit number on my project's > membership roster, it should take me to that member's page. Instead, it takes > me back to the project's home page! > > Diana > > > ------------------------------- > To unsubscribe from the list, please send an email to Y-DNA-PROJECTS-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message > > >

LOL! Good one. And good advice. I closed my browser, tried again, and the GAP is behaving normally. Thank you!! Diana > -----Original Message----- > From: y-dna-projects-bounces@rootsweb.com [mailto:y-dna-projects- > bounces@rootsweb.com] On Behalf Of Nancy Custer > Sent: Saturday, January 08, 2011 11:10 AM > To: y-dna-projects@rootsweb.com > Subject: Re: [Y-DNA-projects] can't access member pages at FTDNA GAP > > I had this happen once or twice a day or two ago but when I closed the browser and > reopened it, the problem went away. It hasn't occurred again. > No idea why. Remember the old joke: > > Three men were in a car in the desert when it broke down. The electrician was sure he > could fix it by tinkering with the electrical system. After time though, he gave up. Next, > the engineer worked on the misener (my husband's term for a mythical, mysterious part > of a car) and adjusted the fuel pump and other under the hood gadgets. Still no success. > Finally the Microsoft guy said, "I know how to fix it. Close the windows, open the > windows, close the windows, open the windows.) > > To qualify, I was using Safari but the Microsoft approach worked fine. > > Nancy > > > > >>On 1/8/2011 3:29 PM, Diana Gale Matthiesen wrote: > >> Is anyone else having this problem? When I click a Kit number on my > >>project's membership roster, it should take me to that member's page. > >>Instead, it takes me back to the project's home page! > >> > >> Diana

Please forgive me for saying, "Drat!" Speaking selfishly, the problem is more likely to get fixed if everyone has it. (Sigh.) Diana > From: John A. Blair > Sent: Saturday, January 08, 2011 10:48 AM > > Hi Diane, > > When I click on the kit number it takes me to the participant's page.

Be sure to refresh you log in to Gap2 before trying to click on a kit number to look at an individuals record. Lew From: y-dna-projects-bounces@rootsweb.com [mailto:y-dna-projects-bounces@rootsweb.com] On Behalf Of Diana Gale Matthiesen Sent: Saturday, January 08, 2011 10:29 AM To: Y-DNA-PROJECTS@rootsweb.com Subject: [Y-DNA-projects] can't access member pages at FTDNA GAP Is anyone else having this problem? When I click a Kit number on my project's membership roster, it should take me to that member's page. Instead, it takes me back to the project's home page! Diana ------------------------------- To unsubscribe from the list, please send an email to Y-DNA-PROJECTS-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message _____ No virus found in this message. Checked by AVG - www.avg.com Version: 10.0.1191 / Virus Database: 1435/3367 - Release Date: 01/08/11

I had this happen once or twice a day or two ago but when I closed the browser and reopened it, the problem went away. It hasn't occurred again. No idea why. Remember the old joke: Three men were in a car in the desert when it broke down. The electrician was sure he could fix it by tinkering with the electrical system. After time though, he gave up. Next, the engineer worked on the misener (my husband's term for a mythical, mysterious part of a car) and adjusted the fuel pump and other under the hood gadgets. Still no success. Finally the Microsoft guy said, "I know how to fix it. Close the windows, open the windows, close the windows, open the windows.) To qualify, I was using Safari but the Microsoft approach worked fine. Nancy On 1/8/11 10:47 AM, "John A. Blair" <j.a.blair@blairdna.com> wrote: >Hi Diane, > >When I click on the kit number it takes me to the participant's page. > >/*Scottish DNA - Better than Life Insurance* >/*John* >------------------------------------ >John A. Blair >Haywards Heath, England >_http://blairdna.com_ <http://blairdna.com/> >_mailto:j_blair@blairdna.com_ >BLAIR DNA Project Administrator > >On 1/8/2011 3:29 PM, Diana Gale Matthiesen wrote: >> Is anyone else having this problem? When I click a Kit number on my >>project's >> membership roster, it should take me to that member's page. Instead, >>it takes >> me back to the project's home page! >> >> Diana >> >> >> ------------------------------- >> To unsubscribe from the list, please send an email to >>Y-DNA-PROJECTS-request@rootsweb.com with the word 'unsubscribe' without >>the quotes in the subject and the body of the message >> >> >> > >------------------------------- >To unsubscribe from the list, please send an email to >Y-DNA-PROJECTS-request@rootsweb.com with the word 'unsubscribe' without >the quotes in the subject and the body of the message

Is anyone else having this problem? When I click a Kit number on my project's membership roster, it should take me to that member's page. Instead, it takes me back to the project's home page! Diana

If you link to either of these pages at your project web site, be advised that the links have gone dead: http://www.familytreedna.com/privacy.html http://www.familytreedna.com/gina.html The new addresses are: http://www.familytreedna.com/privacy-policy.aspx http://www.familytreedna.com/genetic-information-nondiscrimination-act.aspx And can someone please teach the IT department at FTNDA how to do redirects?! Diana

Our fellow list subscriber, James Irvine, is perhaps too shy or too modest to brag, but his article "Towards improvements in y-DNA Surname Project Administration" has been published in the Fall 2010 issue of the Journal of Genetic Genealogy. You can read it at http://www.jogg.info/62/files/Irvine.pdf. The article raises significant questions that we project administrators should be asking ourselves. Speaking for myself, it's been a long wait for its publication. Mr. Irvine is currently in Australia, so may be unable to respond to your queries for a while. -ralpht_/)

Hi Marlene, I guess, in a way, it's comforting to know I'm not the only one having problems... I went back and double-checked. The request email came from FTDNA, and it was addressed to me. Those were the only email addresses anywhere in the message. I had no choice but to respond through my GAP. It just occurred to me there is a better solution if FTDNA wants to be certain they aren't losing sales (i.e., if they don't trust us). Reduce all their prices to Group prices and just let people buy a kit, on their own volition. In the email acknowledging their purchase, give them a link to a page of surname projects, and *then* let them apply to join a project. FTDNA regains total control of the sales process, and the project admin still gets to filter new members. The down side is that the leverage we admins have (i.e., the discounted price) to get them to join a project disappears. On the other hand, I think it's worth it to get rid of the current situation. They could, when the kit is purchased, check the test subject's surname against the surnames listed in the project profile database, and send emails to both the admins and the customer as to what projects it would be appropriate to join, so it wouldn't require any additional staff costs for them. Diana > -----Original Message----- > From: y-dna-projects-bounces@rootsweb.com [mailto:y-dna-projects- > bounces@rootsweb.com] On Behalf Of Marleen Van Horne > Sent: Thursday, January 06, 2011 11:26 PM > To: y-dna-projects@rootsweb.com > Subject: Re: [Y-DNA-projects] flakey join authorizations again > > Diana, > > I have been having the same experience. The Join Requests were going to the Asst- > Admin, but not to me. We removed him from the project. He was still getting the > messages, I was not. > > I sent in another feedback a couple of days ago, and today I got a Join Request for a new > subscriber. Since you are apparently getting the JRs, you have to scroll down almost to > the bottom of the message for the e-mail address of the potential subscriber. It appears > on a line by itself, close to the bottom of the message, with no information as to what it > is. > > Marleen Van Horne

A few days ago, someone simply showed up as a member of one of my projects, despite the fact that I require a join authorization. This person clearly should not belong, so I went to his Contact page to get his email address. There was none, so I simply removed him from the project. Today, I got a join request, and despite being told email addresses would now appear in them, there was no email address, and I had to go through the form on my GAP to respond. Oddly, when I got to the table of Join Requests, there was a Kit # for person, namely, "DEMO-2." While doing that, I noticed that there was an unread join request from back on December 29th. I never got an email alerting my to the request, so now it appears on my GAP that I was derelict in responding promptly. I guess, from now on, I'm going to have to check the GAPs for all six of my projects every day or run the risk of overlooking a join request. Is anyone else experiencing problems with join requests? I thought this was resolved when they told us the join request email notification would include the email address of the requestor. Diana

Diana, I have been having the same experience. The Join Requests were going to the Asst-Admin, but not to me. We removed him from the project. He was still getting the messages, I was not. I sent in another feedback a couple of days ago, and today I got a Join Request for a new subscriber. Since you are apparently getting the JRs, you have to scroll down almost to the bottom of the message for the e-mail address of the potential subscriber. It appears on a line by itself, close to the bottom of the message, with no information as to what it is. Marleen Van Horne

Ralph ... Here the numbers for the Humphrey project at FTDNA: Unique Tested U/T T/U Y-12 42 64 0.66 1.52 Y-25 40 51 0.78 1.28 Y-37 43 45 0.96 1.05 Y-67 20 20 1.00 1.00 Thanks ... Mike ... ====================================== Thanks to those who contributed their data for tests per haplotype. Here it is, summarized: Comparison Level Cruwys MacLaren Short Taylor Y-12 2.52 2.04 1.58 1.56 Y-25 1.66 1.42 1.36 1.16 Y-37 1.36 1.21 1.29 1.07 Y-67 1.00 1.18 1.00 1.03 What shows the pattern more clearly, however, is the inverse ratio -- haplotypes per test: Comparison Level Cruwys MacLaren Short Taylor Y-12 0.396 0.490 0.633 0.643 Y-25 0.604 0.704 0.735 0.860 Y-37 0.736 0.826 0.778 0.935 Y-67 1.000 0.847 1.000 0.971 For haplotypes per test, 1.000 represents "complete diversity"; every test produces a separate pattern. "Perfect uniformity", where each test produces the same haplotype, would approach zero (0). The data and a graph have been published at http://freepages.misc.rootsweb.ancestry.com/~taylorydna/diversity-dna.shtml. -rt_/)

Thanks to those who contributed their data for tests per haplotype. Here it is, summarized: Comparison Level Cruwys MacLaren Short Taylor Y-12 2.52 2.04 1.58 1.56 Y-25 1.66 1.42 1.36 1.16 Y-37 1.36 1.21 1.29 1.07 Y-67 1.00 1.18 1.00 1.03 What shows the pattern more clearly, however, is the inverse ratio -- haplotypes per test: Comparison Level Cruwys MacLaren Short Taylor Y-12 0.396 0.490 0.633 0.643 Y-25 0.604 0.704 0.735 0.860 Y-37 0.736 0.826 0.778 0.935 Y-67 1.000 0.847 1.000 0.971 For haplotypes per test, 1.000 represents "complete diversity"; every test produces a separate pattern. "Perfect uniformity", where each test produces the same haplotype, would approach zero (0). The data and a graph have been published at http://freepages.misc.rootsweb.ancestry.com/~taylorydna/diversity-dna.shtml. -rt_/) ---------------------------------------------------------------------- Message: 1 Date: Sun, 2 Jan 2011 15:47:11 -0700 From: "Ralph Taylor" <rt-sails@comcast.net> Subject: [Y-DNA-projects] Match Rates & Variety To: <y-dna-projects@rootsweb.com> Message-ID: <56DFEAE233AF4FC79871F0E065C4E56E@Ralphs> Content-Type: text/plain; charset="us-ascii" What does the number of unique haplotypes within a project say about the variety of the underlying target population's DNA? Or, more precisely, the ratio of the number tested to unique haplotypes. How, would this affect potential match rates? FTDNA's new GAP allows us to get some data from http://gap.familytreedna.com/project-statistics.aspx and http://gap.familytreedna.com/unique-haplotypes.aspx. (Secured sites -- log onto your GAP and go to the "Project Statistics" & "Unique Y-DNA Haplotypes" links.) We can combine these statistics to get inter-project relevant comparisons. For our Taylor project on 31 Dec 2010: Tests Number Haplotypes* Ratio Y-12 361 232 1.56 Y-25 272 234 1.16 Y-37 245 229 1.08 Y-67 139 135 1.03 *"Haplotypes" means unique haplotypes (also called "unique strings"). A difference on just one marker means a separate haplotype. Remember that everyone tested at a higher level is also tested at the lower levels, so gets included in the number tested and haplotypes. Naturally, there are fewer unique haplotypes at the lower levels, as there are fewer degrees of freedom. At the 12-marker comparison level, there are slightly more than 3 haplotypes for each 2 tested; at the 67-marker level, the ratio is slightly more than 1:1. A ratio of 1.03 67-marker tests (individuals) per haplotype would seem to indicate a wide variety in the target population's DNA; almost every man tested yields a different haplotype. Of course, many of the unique haplotypes will match another; matches allow some differences in haplotypes. Still, this seems to be a rough measure of underlying DNA variety within the project's population. Does anyone have any thoughts? How does your project's data compare? -ralpht_/) ------------------------------ Message: 2 Date: Mon, 3 Jan 2011 00:09:46 -0000 From: "Debbie Kennett" <debbiekennett@aol.com> Subject: Re: [Y-DNA-projects] Match Rates & Variety To: <rt-sails@comcast.net>, <y-dna-projects@rootsweb.com> Message-ID: <204EC91B0EFE40A4A7F318A309E27FBE@NEWGAMES> Content-Type: text/plain; charset="us-ascii" Ralph For what it's worth here are my figures for the Cruwys/Cruse project: Y-DNA12 53 21 2.52 Y-DNA25 53 32 1.65 Y-DNA37 53 39 1.35 Y-DNA67 16 16 1 I think I'm getting more diversity for my rarer surnames because of the higher proportion of project members from the UK who are less likely to be related to each other than their American counterparts, and also because I'm targeting specific lines for testing. Debbie Kennett http://www.familytreedna.com/public/CruwysDNA ------------------------------ Message: 3 Date: Sun, 2 Jan 2011 17:51:17 -0700 (GMT-07:00) From: fzsaund@ix.netcom.com Subject: Re: [Y-DNA-projects] Match Rates & Variety To: y-dna-projects@rootsweb.com Message-ID: <26932689.1294015877295.JavaMail.root@elwamui-darkeyed.atl.sa.earthlink.net> Content-Type: text/plain; charset=UTF-8 This is for the Short DNA Project, which is the largest I have. Number hapoltypes ratio Y-12 60 38 1.58 Y-25 49 36 1.36 Y-37 45 35 1.29 Y-67 13 13 1.00 Rick Saunders ------------------------------ Message: 4 Date: Mon, 3 Jan 2011 01:02:16 -0500 From: "robert mclaren" <bobmclaren@earthlink.net> Subject: Re: [Y-DNA-projects] Match Rates & Variety To: y-dna-projects@rootsweb.com Message-ID: <410-220111136216406@earthlink.net> Content-Type: text/plain; charset=US-ASCII For the Clan MacLaren Project as of 2 January 2011, I have: Tests Number Haplotypes* Ratio Y-DNA12 468 229 2.04 Y-DNA25 452 319 1.42 Y-DNA37 425 352 1.21 Y-DNA67 323 273 1.18 Yours aye, Bob McLaren

For the Clan MacLaren Project as of 2 January 2011, I have: Tests Number Haplotypes* Ratio Y-DNA12 468 229 2.04 Y-DNA25 452 319 1.42 Y-DNA37 425 352 1.21 Y-DNA67 323 273 1.18 Yours aye, Bob McLaren > [Original Message] > From: Ralph Taylor <rt-sails@comcast.net> > To: <y-dna-projects@rootsweb.com> > Date: 1/2/2011 5:47:20 PM > Subject: [Y-DNA-projects] Match Rates & Variety > > What does the number of unique haplotypes within a project say about the > variety of the underlying target population's DNA? Or, more precisely, the > ratio of the number tested to unique haplotypes. How, would this affect > potential match rates? > > FTDNA's new GAP allows us to get some data from > http://gap.familytreedna.com/project-statistics.aspx and > http://gap.familytreedna.com/unique-haplotypes.aspx. (Secured sites -- log > onto your GAP and go to the "Project Statistics" & "Unique Y-DNA Haplotypes" > links.) > > We can combine these statistics to get inter-project relevant comparisons. > For our Taylor project on 31 Dec 2010: > Tests Number Haplotypes* Ratio > Y-12 361 232 1.56 > Y-25 272 234 1.16 > Y-37 245 229 1.08 > Y-67 139 135 1.03

Ralph For what it's worth here are my figures for the Cruwys/Cruse project: Y-DNA12 53 21 2.52 Y-DNA25 53 32 1.65 Y-DNA37 53 39 1.35 Y-DNA67 16 16 1 I think I'm getting more diversity for my rarer surnames because of the higher proportion of project members from the UK who are less likely to be related to each other than their American counterparts, and also because I'm targeting specific lines for testing. Debbie Kennett http://www.familytreedna.com/public/CruwysDNA

This is for the Short DNA Project, which is the largest I have. Number hapoltypes ratio Y-12 60 38 1.58 Y-25 49 36 1.36 Y-37 45 35 1.29 Y-67 13 13 1.00 Rick Saunders

What does the number of unique haplotypes within a project say about the variety of the underlying target population's DNA? Or, more precisely, the ratio of the number tested to unique haplotypes. How, would this affect potential match rates? FTDNA's new GAP allows us to get some data from http://gap.familytreedna.com/project-statistics.aspx and http://gap.familytreedna.com/unique-haplotypes.aspx. (Secured sites -- log onto your GAP and go to the "Project Statistics" & "Unique Y-DNA Haplotypes" links.) We can combine these statistics to get inter-project relevant comparisons. For our Taylor project on 31 Dec 2010: Tests Number Haplotypes* Ratio Y-12 361 232 1.56 Y-25 272 234 1.16 Y-37 245 229 1.08 Y-67 139 135 1.03 *"Haplotypes" means unique haplotypes (also called "unique strings"). A difference on just one marker means a separate haplotype. Remember that everyone tested at a higher level is also tested at the lower levels, so gets included in the number tested and haplotypes. Naturally, there are fewer unique haplotypes at the lower levels, as there are fewer degrees of freedom. At the 12-marker comparison level, there are slightly more than 3 haplotypes for each 2 tested; at the 67-marker level, the ratio is slightly more than 1:1. A ratio of 1.03 67-marker tests (individuals) per haplotype would seem to indicate a wide variety in the target population's DNA; almost every man tested yields a different haplotype. Of course, many of the unique haplotypes will match another; matches allow some differences in haplotypes. Still, this seems to be a rough measure of underlying DNA variety within the project's population. Does anyone have any thoughts? How does your project's data compare? -ralpht_/)

Rick, I'm not really sure about this, but I think that using the Feedback link works best for problems that are strictly related to IT concerns. In this case, IT is involved, but there are also issues relating to decisions that were probably made outside the IT department. It may help a little to write directly to helpdesk@ftdna.com about the problems caused by the decisions made and their implementation, but calling or writing to someone at a higher level in the organization may work better. If you are able to call FTDNA, I think you will be happy with the result, but I realize that that may not be a practical way for you to resolve problems. Hope this helps a little, Kirsten ----- Original Message ----- From: fzsaund@ix.netcom.com To: y-dna-projects@rootsweb.com Sent: Friday, December 17, 2010 2:16:46 PM Subject: Re: [Y-DNA-projects] How do you close automatic joins? Thank you for the phone number, although I don't know when I'll ever be able to call it. I'm feeling extremely frustrated right now in being treated like a criminal (apparently convicted of supposedly letting requests pile up) without a trial, or any contact from FTDNA, and now having to prove my innocence. I also hate doing things by phone. I would rather have an e-mail contact and correspondence with a person, and the only way to contact them through the site is through the "feedback" which I'm guessing will be ignored without any response. I would love to attend a conference if someone wants to pay my way there, lodging, (and for the thousands of free hours I've invested in the projects), and pay for my time missing work to attend. I think FTDNA sometimes forgets we are volunteers (and I think I do a good job) and not an employee. A least that's the feeling I get out here in cyberspace of no way to get a response from them. Rick Saunders ------------------------------- To unsubscribe from the list, please send an email to Y-DNA-PROJECTS-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message

Thank you for the phone number, although I don't know when I'll ever be able to call it. I'm feeling extremely frustrated right now in being treated like a criminal (apparently convicted of supposedly letting requests pile up) without a trial, or any contact from FTDNA, and now having to prove my innocence. I also hate doing things by phone. I would rather have an e-mail contact and correspondence with a person, and the only way to contact them through the site is through the "feedback" which I'm guessing will be ignored without any response. I would love to attend a conference if someone wants to pay my way there, lodging, (and for the thousands of free hours I've invested in the projects), and pay for my time missing work to attend. I think FTDNA sometimes forgets we are volunteers (and I think I do a good job) and not an employee. A least that's the feeling I get out here in cyberspace of no way to get a response from them. Rick Saunders