-----Original Message----- From: Colleen Pustola <[email protected]> To: [email protected] <[email protected]> Date: Monday, March 19, 2001 12:34 PM Subject: [WELLER] CHAT: THIS IS A HEADS UP ... PLEASE READ! >Hi everyone, > >Once again I find myself having to do a mass mailing to my lists. I've >just received and confirmed, a message that I received through one of >the lists I maintain. Something is going on over at >familytreemaker.com, genforum.com and genealogy.com (Genealogy >Library). Admittedly, I don't quite have a full grasp of everything >that's happening, but something negative is DEFINITELY in the happening >and you need to be forewarned. > >If you have not subscribed, and are considering it ... please >INVESTIGATE FIRST! There are a ton of recent complaints at ><http://genforum.genealogy.com/genlibrary/>. > >Below is the message I received this morning and followed up on. You >might want to do the same: > >"Familytreemaker (FTM) (Genealogy.Com) is on the run. They are not >returning customers' emails and are not answering the phone. When they >do answer their phone, they promise to call back and don't. FTM is still >pushing their products by continuing to answer the sales line, but >neglecting existing customers by NOT answering the customer service >line. This is fundamental dishonesty. I believe FTM customers are within >their rights to use whatever means possible to get the attention of FTM. >I intend to hit them where it hurts until I receive a return phone >call. This will include brokerage houses and retail sales outlets and >genealogy societies and publishers. > >"I bought my Family Tree Maker software at Sam's. I intend to contact >every company I can find in thr FTM supply line, including distributors. >Also, contact every genealogical society and every genealogical >publication. Just so these people can read about it themselves, I'm >including the site addresses. > > http://genforum.genealogy.com/genlibrary/ > http://genforum.genealogy.com/genforum/ > >"Toy giant Mattel Inc. owns Genealogy.Com along with partners, A&E >Television Networks, Hearst Corp., Thomas H. Lee Partners, and Weston >Presidio Capital. The genealogy Web site was set by The Learning Co.'s >Broderbund unit. Call your broker. I smell another dot com business >failure, don't you?" > >Hugh > >+++++++++++++++++++++++++++++++++++++ > >If you have comments to make to this message and elect to make them to >everyone, please be sure to start your subject line with CHAT: so that >those people electing not to read this thread can simply delete the >message. I will ask that you please read what's happening before you >make comments. > >Newbies, you especially need to be careful. The sites mentioned in this >mentioned have previously been reputable. They are the makers of a >major genealogy program you see in stores (FamilyTree Maker). > >I wish you all a marvelously magical Monday! :) > >Colleen > > >==== WELLER Mailing List ==== >Need to reach Colleen, the discussion coordinator? Send her an email > at <[email protected]>. > > >============================== >Search over 900 million names at Ancestry.com! >http://www.ancestry.com/rd/rwlist1.asp > >