Sandy, this is what you said ". When I called Ancestry this morning to request a refund I was informed that there is no refunds for their online services. So it is another case of buyer beware. " this is what is on their website---there is no distinction for whether you order online or over the phone.... "Super Subscription - Only $99.90 a year • Get both the Standard Data Subscription and U.S. Federal Census Subscription and save. • Free Gift! Ancestry Magazine CD-ROM* ($49.95 retail value) • Risk free 30 day money back guarantee " I'd call 'em back and give 'em a little old fashioned heck... They should tell right up front.. not lure us into ordering anything.... No search feature?? So, for those that have purchased CD's --- who's census's do you recommend as the easiest to use for the $$$?? the other Sandy-- in SC HAMILTON HEDRICK JONES DAVES MARTIN -----Original Message----- From: SSpradling@aol.com <SSpradling@aol.com> To: WVFAYETT-L@rootsweb.com <WVFAYETT-L@rootsweb.com> Date: Tuesday, July 10, 2001 2:41 PM Subject: [WVFAYETT] Ancestry's 1920 Census >Last evening I subscribed to the 1920 census on Ancestry.com. After access >to the census I discovered that there is no index of individuals. When I >called Ancestry this morning to request a refund I was informed that there is >no refunds for their online services. So it is another case of buyer beware. > I was shocked to find that Ancestry had such a policy. Every other >genealogical company that I have dealt with has a return policy and is more >than happy to issue a refund. > >I will never deal with Ancestry again. Once burned, well you know the rest. > >Best Regards, >Sandy Spradling > > >==== WVFAYETT Mailing List ==== > > > >============================== >Create a FREE family website at MyFamily.com! >http://www.myfamily.com/banner.asp?ID=RWLIST2 >