Last evening I subscribed to the 1920 census on Ancestry.com. After access to the census I discovered that there is no index of individuals. When I called Ancestry this morning to request a refund I was informed that there is no refunds for their online services. So it is another case of buyer beware. I was shocked to find that Ancestry had such a policy. Every other genealogical company that I have dealt with has a return policy and is more than happy to issue a refund. I will never deal with Ancestry again. Once burned, well you know the rest. Best Regards, Sandy Spradling