To the lists: I finally have my computer up and running. Luckely, I didn't loose my family files, I had them backed up. To those who expressed concern about an anit-virus package, I have Norton Anti Virus. The problen was not a virus. It was my new software program Windows XP Home. If you don't have XP don't get it until it has programs that are compatible. If you have it, don't download anything off the internet. It seems it doesn't like anyone elses software. I had the computer made for me in February 2002. When they asked what program I wanted I had the options of Windows 98, (Which I knew had glitches), NT, 2000, and XP Home or Professional. I opted for the newest and most up to date. In June I was going on vacation so I tried to install a COSMI maps program after getting in touch with COSMI to see if it could be installed and compatible with XP. They assured me it was compatible and sent me instructions on what to do. After installation it wouldn't work so I removed it or at least thought I did. August 19, (one day before my warrenty ran out) I crashed. My computer gurus, my daughter and son-in-law, took my computer and had to completely redo the XP installation wiping out any files and starting over. That's what I'm doing now. As it was explained to me in layman's terms, XP didn't like COSMI and spit it out causing everything to go with it. In any case I am back (for now). Robin [email protected] Robin Fife