Dear John, I am sending this to the list as well as it may provide someone else with an answer if they are having bounced e-mails. I have just spent three days sending countless e-mails to Freeserve because my e-mails to Pryse were returned "access denied". I had eventually written to him through the Powys list and his ISP gave this answer to the problem when I sent him the entire e-mail with headers. "Access denied is our email server saying that the sender has been denied access because the are on a "blacklisted" server. This is usually caused when the remote server has been tested and found to be lacking in proper configuration, or when it has produced a large amount of spam.......... it is the responsibility of the mail-in.freeserve.com administrators to get their server removed from the blacklists" Freeserve even suggested to me in one e-mail that it was because I uswed the word "test" in the suhject line!! This is the latest e-mail from them and I am going to write again in a few days to see if they have done anything further. "Please accept our apologies for the inconvenience this must be causing. We are aware that certain anti-spam organisations such as Spamhaus and Spamcop are blacklisting some of our mailservers for outgoing mail due to a very small percentage of our Members using our service to send Spam. These lists are used by a number of organisations worldwide to determine who in turn they blacklist. This is the cause of the failure to deliver the email you were trying to send. This issue does not only affect Freeserve, but also many other ISP's. The issue has been forwarded to the Freeserve Mail Operations Team who are working to resolve the problem as a matter of urgency. The details you have kindly provided are necessary to help correctly identify the organisation which is applying the blacklist. We hope to have a resolution to this issue in the very near future, however in the meantime, thank you for your continued patience. If you have any further queries then please do not hesitate to get in contact with us again." I also told Freeserve that I was finding several but not all my e-mails to AOL addresses were also being returned undelivered but on re-sending them they get to their destination and this is their reply. "Currently there is an issue whereby Freeserve emails are being blocked by AOL. Freeserve is currently in negotiations with AOL and is trying to get the block removed. This matter is currently beyond our control however we assure you we are doing our best to get the matter resolved as soon as possible." It is very frustrating not being able to contact people direct by e-mail especially when the content is urgent. Regards, Margaret Harvey ----- Original Message ----- From: "John Hughes" <Jevanshughes@btopenworld.com> To: <WLS-CARDIGANSHIRE-L@rootsweb.com> Sent: Friday, January 30, 2004 11:57 PM Subject: [WLS-CGN] Fw: Mail delivery failed: returning message to sender > I have been trying to contact one of the list's subscribers but keep getting > it bounced back! I apologise for using the list in this way but it's the > only way I can think of getting him the error message! > John Hughes. > > ----- Original Message ----- > From: "Mail Delivery System" <Mailer-Daemon@btinternet.com> > To: <jevanshughes@btopenworld.com> > Sent: Wednesday, January 28, 2004 10:54 PM > Subject: Mail delivery failed: returning message to sender > > > > This message was created automatically by mail delivery software (Exim). > > A message that you sent could not be delivered to one or more of its > > recipients. This is a permanent error. The following address(es) failed: > > > > pduerfel@nmu.edu > > SMTP error from remote mailer after MAIL > FROM:<jevanshughes@btopenworld.com> SIZE=2940: > > host TRAVELLER.nmu.edu [198.110.192.45]: 550 5.7.1 > <jevanshughes@btopenworld.com>... Access denied > > ------ This is a copy of the headers. ------ > > > > Return-path: <jevanshughes@btopenworld.com> > > Received: from [81.135.128.142] (helo=ibm52m6t3uhm1q) > > by uranium.btinternet.com with esmtp (Exim 3.22 #25) > > id 1Alya3-0002i3-00 > > for pduerfel@nmu.edu; Wed, 28 Jan 2004 22:54:43 +0000 > > Message-ID: <000b01c3e5f1$7eb53630$8e808751@ibm52m6t3uhm1q> > > From: "John Hughes" <jevanshughes@btopenworld.com> > > To: "Pryse Duerfeldt" <pduerfel@nmu.edu> > > References: <4.2.0.58.20040127085543.00a72b60@pop.mail.nmu.edu> > > Subject: Re: E-mail Problems > > > > ==== WLS-CARDIGANSHIRE Mailing List ==== > Dyfed FHS > http://www.dyfedfhs.org.uk/ > >