Not always true. ancestry.com does have bandwidth problems. I have 1.5Mb DSL access and I have to wait numerous times for downloads. Also, I have subscribed to ancestry.com for three years and they sent me one email in the beginning advising me that my subscription would automatically renew. Yes, you can find an 800 number to call to cancel but you have to look very hard to find it. Anyway, after three months (the minimum subscription time), who can remember a phone number? The three years I have subscribed, the service has been problematic, but what else is there? Right now, when I search and the results are displayed, I cannot access the Membership & Directory results. I have attempted to contact ancestry.com and advise them they have a programming problem but again, it is like they do not want people to contact them for any reason. ----- Original Message ----- From: "Jeff Green" <skeech@comcast.net> To: <WILSON-L@rootsweb.com> Sent: Thursday, May 01, 2003 5:59 PM Subject: Re: [WILSON-L] Resources > If you're concerned about the speed, it's not the service, it's your > internet connection. I use broadband and there's nothing slow about > the way Ancestry.com or Genealogy.com work. The problem with > viewing images online is that that you have to wait for them to transfer > to your computer, just as if you were downloading them. The average > census image is about 1/4 megabyte. Even on the fastest dial-up > connection it takes about a minute to completely display on your > computer screen. > > Jeff > > ----- Original Message ----- > From: <Punkineader@aol.com> > To: <WILSON-L@rootsweb.com> > Sent: Thursday, May 01, 2003 6:16 PM > Subject: Re: [WILSON-L] Resources > > > > In a message dated 5/1/2003 1:17:12 PM Central Daylight Time, > > AmiS@xenologix.com writes: > > > > > > > considering a membership to either Ancestry.com or Genealogy.com. Do people > > > have advice or suggestions > > > > > > I am currently using Ancestry.com, and am generally happy with it, but some > > of the censuses are not indexed and, on my computer, it takes forever to > > bring up an image. That can be time-consuming if you need to go through, > > say, 38 pages of a township or even just one page of a newspaper because it's > > broken down into sections per image. Newspaper and UK subscriptions are > > additional to the main subscription. Genealogy.com also has add-on > > subscriptions to the main subscription that are hard to resist getting. I'm > > not sure if all the censuses are indexed in Genealogy.com. Just be sure you > > really do want one or the other, because once they have your credit card > > number it's hard to get a refund if you're not 100% happy. Incidentally, the > > parent company of Ancestry.com, MyFamily.com, has acquired Genealogy.com. To > > read the full press release, visit http://www.myfamilyinc.com/ and click on > > "Press Room" in the menu. Unsure about what this means to subscribers. > > > > Good luck, > > Jayne in Texas > > > > > > > > ==== WILSON Mailing List ==== > > How to unsubscribe fom list. > > e-mail to WILSON-L-request@rootsweb.com > > unsubscribe in message. > > > > > > > ==== WILSON Mailing List ==== > Be sure and check out www.rootsweb.com > Archives of this list and other list. >

I do agree that all of these outfits try to insulate themselves from their subscribers. Genealogy.com is having a 14 day free trial on their census if you act before May 27. Of course you have to give them your credit card number over the internet because they won't list a phone number on any of their advertising they send out. This is the last number that I got from them about a year ago when I ordered their service. (you'd better copy this one down) Genalogy.com If you ever need to cancel your subscription, call 800-548-1806 any time. So Ancestry.com bought Genealogy.com. I guess that means they pretty much run the whole show now. Time for another price hike, eh! Jeff ----- Original Message ----- From: "Michael Busby" <mbusby@airmail.net> To: <WILSON-L@rootsweb.com> Sent: Thursday, May 01, 2003 7:23 PM Subject: Re: [WILSON-L] Resources > Not always true. ancestry.com does have bandwidth problems. I have 1.5Mb DSL > access and I have to wait numerous times for downloads. Also, I have > subscribed to ancestry.com for three years and they sent me one email in the > beginning advising me that my subscription would automatically renew. Yes, > you can find an 800 number to call to cancel but you have to look very hard > to find it. Anyway, after three months (the minimum subscription time), who > can remember a phone number? The three years I have subscribed, the service > has been problematic, but what else is there? Right now, when I search and > the results are displayed, I cannot access the Membership & Directory > results. I have attempted to contact ancestry.com and advise them they have > a programming problem but again, it is like they do not want people to > contact them for any reason. > > > ----- Original Message ----- > From: "Jeff Green" <skeech@comcast.net> > To: <WILSON-L@rootsweb.com> > Sent: Thursday, May 01, 2003 5:59 PM > Subject: Re: [WILSON-L] Resources > > > > If you're concerned about the speed, it's not the service, it's your > > internet connection. I use broadband and there's nothing slow about > > the way Ancestry.com or Genealogy.com work. The problem with > > viewing images online is that that you have to wait for them to transfer > > to your computer, just as if you were downloading them. The average > > census image is about 1/4 megabyte. Even on the fastest dial-up > > connection it takes about a minute to completely display on your > > computer screen. > > > > Jeff > > > > ----- Original Message ----- > > From: <Punkineader@aol.com> > > To: <WILSON-L@rootsweb.com> > > Sent: Thursday, May 01, 2003 6:16 PM > > Subject: Re: [WILSON-L] Resources > > > > > > > In a message dated 5/1/2003 1:17:12 PM Central Daylight Time, > > > AmiS@xenologix.com writes: > > > > > > > > > > considering a membership to either Ancestry.com or Genealogy.com. Do > people > > > > have advice or suggestions > > > > > > > > > I am currently using Ancestry.com, and am generally happy with it, but > some > > > of the censuses are not indexed and, on my computer, it takes forever to > > > bring up an image. That can be time-consuming if you need to go > through, > > > say, 38 pages of a township or even just one page of a newspaper because > it's > > > broken down into sections per image. Newspaper and UK subscriptions are > > > additional to the main subscription. Genealogy.com also has add-on > > > subscriptions to the main subscription that are hard to resist getting. > I'm > > > not sure if all the censuses are indexed in Genealogy.com. Just be sure > you > > > really do want one or the other, because once they have your credit card > > > number it's hard to get a refund if you're not 100% happy. > Incidentally, the > > > parent company of Ancestry.com, MyFamily.com, has acquired > Genealogy.com. To > > > read the full press release, visit http://www.myfamilyinc.com/ and click > on > > > "Press Room" in the menu. Unsure about what this means to subscribers. > > > > > > Good luck, > > > Jayne in Texas > > > > > > > > > > > > ==== WILSON Mailing List ==== > > > How to unsubscribe fom list. > > > e-mail to WILSON-L-request@rootsweb.com > > > unsubscribe in message. > > > > > > > > > > > > ==== WILSON Mailing List ==== > > Be sure and check out www.rootsweb.com > > Archives of this list and other list. > > > > > ==== WILSON Mailing List ==== > List owner > WILSON-admin@rootsweb.com > >