Is this the ancestry trees, or the World Connect trees sent to rootsweb? And either way, how are we supposed to know there's something someone else is interested in if they can't find it through a search? Sue On Tue, 21 Feb 2012 15:26:45 -0600 "Nancy Prescott" <njp33@att.net> writes: > > Thank you for contacting Ancestry. > > Unfortunately, our search index for the family trees hasn't updated > since > the end of November. I am unsure if you have uploaded your tree as a > new > tree, changed the tree name, or added the people that you are > searching for > since that time, but if you have done any of these things since > November > 24th of last year, this would be why your tree isn't showing up on a > search. > Typically our search index for the trees updates about once every > two to > four weeks, but there have been some issues with this update going > through > properly the last couple of time that it did go through, so our > developers > are currently working on this issue and hope to have the updating > process > going again soon. Until then, the only way for others to get onto > your tree > is for you to send them invitations to the tree. Ancestry.com. > > > ------------------------------- > To unsubscribe from the list, please send an email to > WILSON-request@rootsweb.com with the word 'unsubscribe' without the > quotes in the subject and the body of the message > > ____________________________________________________________ 53 Year Old Mom Looks 33 The Stunning Results of Her Wrinkle Trick Has Botox Doctors Worried http://thirdpartyoffers.juno.com/TGL3141/4f441e66b2fee41200m03vuc

That's my question too. It's affecting the trees on Ancestry. Anyone who has a tree on Ancestry & has made any changes as of Nov 25th to that tree, is affected. What do they think we buy those subscriptions for?? To search the trees of course. nj -----Original Message----- From: Charlie&Sue Wilson Sent: Tuesday, February 21, 2012 4:42 PM To: wilson@rootsweb.com Subject: Re: [WILSON] Need I say more, broken for 3 months! Is this the ancestry trees, or the World Connect trees sent to rootsweb? And either way, how are we supposed to know there's something someone else is interested in if they can't find it through a search? Sue On Tue, 21 Feb 2012 15:26:45 -0600 "Nancy Prescott" <njp33@att.net> writes: > > Thank you for contacting Ancestry. > > Unfortunately, our search index for the family trees hasn't updated > since > the end of November. I am unsure if you have uploaded your tree as a > new > tree, changed the tree name, or added the people that you are > searching for > since that time, but if you have done any of these things since > November > 24th of last year, this would be why your tree isn't showing up on a > search. > Typically our search index for the trees updates about once every > two to > four weeks, but there have been some issues with this update going > through > properly the last couple of time that it did go through, so our > developers > are currently working on this issue and hope to have the updating > process > going again soon. Until then, the only way for others to get onto > your tree > is for you to send them invitations to the tree. Ancestry.com. > > > ------------------------------- > To unsubscribe from the list, please send an email to > WILSON-request@rootsweb.com with the word 'unsubscribe' without the > quotes in the subject and the body of the message > > ____________________________________________________________ 53 Year Old Mom Looks 33 The Stunning Results of Her Wrinkle Trick Has Botox Doctors Worried http://thirdpartyoffers.juno.com/TGL3141/4f441e66b2fee41200m03vuc ------------------------------- To unsubscribe from the list, please send an email to WILSON-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message