This is a Message Board Post that is gatewayed to this mailing list. Classification: Query Message Board URL: http://boards.ancestry.com/mbexec/msg/an/zEC.2ACE/299.2.1.2.1 Message Board Post: Ok here is what the online customer service rep said on December 20th. Not sure if you read back or not. She was a live online rep I had realtime chat with. What she said about Langlade county is the same response I get everytime I email. Sounds like the same run around Nick gets too. So here is what she said Lois............ Hello everyone, This morning I was very suprised to see Wisconsin listed as 100% complete with Langlade county STILL missing. ARRRGG So.....I went to ask another question and they have this new live chat with an ancestry customer service agent. Very nice! Here is what she had to say about the missing county. Cami: I'm showing that our programmers are aware of the situation. The comments from them say that they have rescanned the images. However, they need to get some more information on Districts 1-6. They will then be able to post the images after they have found the information for Districts 1-6. They will then need to reindex the information for this County. For this reason the resolution will take longer than that of other website errors. Thank you for your patience. Cami: We will not have an estimated date as to when this will be fixed. We apologize for any inconvenience this has caused. Here is some advice to the people at Ancestry.com. Just go on over to Genealogy.com and copy their pages. They are all listed for Langlade. Just not indexed. Maybe it would go faster. FRUSTRATED!!!!! Lisa