once again I'm experiencing unwanted credit card charges that I can't stop! I've had this with two internet entities: genealogy.com (currently) ancestry.com I was an annual subscriber to ancestry until I discovered that they were "automatically renewing" my subscription. To stop the ancestry billings, I had to write a formal letter to my credit card company .... ancestry didn't respond on their own. Now, genealogy.com is ignoring my email requests to not bill me. Oh well, genealogy.com is only billing my account a "paltry" $9.99 per month .... which began when I activated my 6 month "FREE" genealogy_library.com access I received with a purchase of a Deluxe version of Family Tree Maker (Family Origins is still far-and-away superior!!!) Tom Cloud <[email protected]>