I don't know the answer to your problem Sue but FTM has a List where users help each other with issues like that. Put the word SUBSCRIBE in the subject line and send an otherwise blank email to ftmtech-L-request@lists.best.com Good Luck -- Paul >===== Original Message From WHITE-L@rootsweb.com ===== >I know this is a bit off subject but since its a genealogy program maybe >someone can answer. I am not getting help on the web site, or the LD calls to >Family Tree maker. I have a Mac with OS 9 and my FTM either won't open or it >quits. I am lost without the ability to use this program. Anyone else out >there having this problem? Sue