In a message dated 1/31/2006 2:56:37 P.M. Eastern Standard Time, Forensic41@aol.com writes: do you know that AOL which had a help email address is not accepting email to help anyone with this problem. I disagree with you. I wrote AOL yesterday and received a reply from them along with suggestions on who RootsWeb should contact to clear this problem. I have forwarded their reply to Barbara. Pat C. Johns in Va.