This is a Message Board Post that is gatewayed to this mailing list. Classification: Query Message Board URL: http://boards.ancestry.com/mbexec/msg/rw/SBC.2ACI/416.2 Message Board Post: Thanks for the help. I guess I lived in Los Angeles too long, and thus assumed an immovable bureaucracy. Called the Virginia Room, and they were extremely helpful and flexible! The problem is solved.