Just for the record and I can't answer for all but I have made several requests for census lookups in TX and have never had to wait long for a response. Most times my requests were answered the next day if not the same day. If they aren't able to locate a family for me most have offered to check other areas, dates, etc. They are a valuable group of people and I wouldn't have gotten as far as I have without these wonderful volunteers. I am sure that they have several lookups per day and I applaud them and their wonderful work. Louise