The link that mentions Rootsweb is not on the first page. You have to click on several pages. "If you submitted the file through RootsWeb.com, please click here for alternate instructions" The URL is: http://ancestry.custhelp.com/cgi-bin/ancestry.cfg/php/enduser/std_adp.php?p_faqid=1090 The final URL is: http://helpdesk.rootsweb.com/questions.html#remove Lafe