The research firm Rootsonomy provides a free online research group in Skype where you can get immediate answers from professional researchers via instant messaging about any area of the world.  It's moderated by one of the researchers who helped set up the FamilySearch research communities.  To learn more, go to:  http://rootsonomyblog.blogspot.com/2012/12/rootsonomy-research-group-on-skype.html