Cindy, I just heard from another genealogist who ordered a USCIS file in *June *that they are still processing her request. I think their (generic) email to her (and this was just a few weeks ago in January) said that some June requests were being handled and some July requests were being handled - maybe one was an index search and the other was an actual record retrieval. The moral of the story is - you seem to be in good company. I know that doesn't help your current situation, but it just seems they are very behind at the moment. R On Mon, Feb 2, 2015 at 9:30 PM, Cynthia Kennedy via < [email protected]> wrote: > > > Five months ago, I ordered a registry file from the USCIS Genealogy > Program, for an individual who was repatriated in 1934. I had already > obtained the file number. After all this time, I still do not have the > file. The number that I was given to call is always answered with a > recording, and I have not received a return call from any of the messages I > have left. I sent an email in early December, to the email address > supplied on my order form, and received this response, just before > Christmas: > > Please note that this request is still being processed. There was a delay > in receiving your Registry File. Once we have received the file your > request will be expedited. We apologize for the delay. > > > The site states that they do not permit onsite researchers. At this > point, I do not know what to do. I paid $35. Perhaps they can't locate the > file? I have ordered plenty of files from NARA without feeling like my > order and my money have fallen into a black hole. > > Is there any way for me to find out what is going on? > > Thanks, > > Cindy Kennedy > > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word > 'unsubscribe' without the quotes in the subject and the body of the message > -- Rich Venezia 908.392.1826 [email protected] Rich Roots Genealogy http://www.richroots.net/ https://www.facebook.com/richrootsgenealogy