Thanks Tim I didn't get it either. Appreciate your posting so we kinda know whats happening. Julie Rae Davis-Smith wrote: >Thanks Tim. I didn't get this. Guess they forgot me...LOL > >Rae Davis-Smith >-------Original Message------- > >From: TNSCOTT-L@rootsweb.com >Date: Thursday, February 05, 2004 21:57:24 >To: TNSCOTT-L@rootsweb.com >Subject: [TNSCOTT] AOL and Rootsweb Mailing Lists > >Rootsweb sent this tonight to all their list administrators and those >subscribed to their "Rootsweb Review" newsletter. It should answer >most, if not all, of the recent questions about AOL users not receiving >their Rootsweb-based mail-list email. > >...tim west... >Scott Co, TN Coordinator for the TNGenWeb Project >http://www.tngenweb.org/scott > >1. NEWS AND NOTES. 1a. Solving Problems with AOL >AOL and RootsWeb's mail-delivery issues were resolved after amicable >communication and work with the Internet Service Provider. RootsWeb >thanks the postmaster group at AOL for its work with us on the various >issues that were involved. > >AOL users are encouraged to re-check their subscriptions to mailing >lists at PasswordCentral -- click on the PASSWORD tab at the top of the >RootsWeb Home page: http://www.rootsweb.com/ >Information and instructions for mailing lists can be found by clicking >on MAILING LISTS tab at http://www.rootsweb.com/ > >1b. AOLers and RootsWeb: New List and Some Tips >Since AOL subscribers make up a large percentage of our mailing list >members, RootsWeb has created a new mailing list that is being announced >today. The mailing list is named AOLers-RootsWeb. It is to assist AOL >users with questions related to their use of the RootsWeb mailing lists. >Hopefully this new resource will help to forestall any future >difficulties from arising between AOL and the RootsWeb mailing lists. > >The new list may also prove helpful to RootsWeb list administrators who >are not AOL subscribers in answering questions for their list members >who do use AOL. It will provide a place to direct AOL users where they >can obtain accurate up-to-date information and assistance with RootsWeb >mailing list issues that are specific and unique to AOL users. > >You will find this new mailing list categorized on the mailing list >webpage at http://lists.rootsweb.com under OTHER/RootsWeb Support/ > >The direct link is: [This is a 2-line URL; copy and paste carefully]: >http://lists.rootsweb.com/index/other/RootsWeb_Support/ >AOLers-RootsWeb.html > >During the past week or so RootsWeb mailing list subscribers who use AOL >(America Online) as their ISP (Internet Service Provider) to receive >list mail experienced a disruption of service that lasted several >days. Family history researchers, who are often addicted to their daily >"fix" of mail from their favorite RootsWeb lists, began sending e-mails >to their lists in an attempt to ascertain whether or not the lists were >working, for some, alarm set in. > >Don't panic if RootsWeb's list mail doesn't appear to be reaching your >mailbox as it normally should. Instead, do the following: > >1. Check the HelpDesk's yellow announcement box for news of any >technical problems at RootsWeb or with your ISP's delivery of list mail >from RootsWeb. http://helpdesk.rootsweb.com/ >or click on HELP tab at the top of any RootsWeb page. > >2. Check your currently subscribed lists here: >http://passwordcentral.rootsweb.com/ >or click on the PASSWORDS tab at the top of any RootsWeb page. > >3. Check the threaded mailing list archives to view the current >month/year messages for your lists at: >http://archiver.rootsweb.com/ > >4. Contact the list administrator for help or information by writing to: >LISTNAME-admin@rootsweb.com (replace the word LISTNAME with the actual >name of the list -- using no -L or -D). NOTE: If there is a general >problem involving RootsWeb mail delivery to a specific ISP and the list >administrator to whom you are writing also uses the same ISP, he/she >probably will not receive your inquiry for the duration of the problem >with that ISP. > >5. Contact your ISP's tech support representative and explain that >RootsWeb list mail is not spam and this is e-mail you wish to receive. >Enlist the support of your ISP in resolving the matter. Internet Service >Providers should be more than willing to assist you -- their paying >customer -- so that you are able to receive the mail you want. > >Here is what NOT to do if you suspect you are not receiving your mailing >list messages: > >1. Do not send repeated messages to the list asking if the list is >working or if anyone has received your message. > >2. Do not send any "TESTING" messages to a list. > >Remember that just because you are not receiving a message you have sent >to the list doesn't mean that other list subscribers are not seeing your >repeated messages and becoming annoyed by them. The mailing lists are >for genealogical research for a specific subject and not for test >messages. Use the above guidelines instead to help resolve any non- >receipt of mail problems. > >You will find guidelines concerning non-receipt of RootsWeb list mail in >a recent issue of the RootsWeb Review. You might want to print out this >information and save for handy reference. >http://ftp.rootsweb.com/pub/review/20040107.txt > > > > > >==== TNSCOTT Mailing List ==== >Rae Davis-Smith, List Administrator >raedavissm@hotmail.com >http://www.angelfire.com/tn/sexton/index.html > >============================== >Gain access to over two billion names including the new Immigration >Collection with an Ancestry.com free trial. Click to learn more. >http://www.ancestry.com/rd/redir.asp?targetid=4930&sourceid=1237 > > >==== TNSCOTT Mailing List ==== >Rae Davis-Smith, List Administrator >raedavissm@hotmail.com >http://www.angelfire.com/tn/sexton/index.html > >============================== >Gain access to over two billion names including the new Immigration >Collection with an Ancestry.com free trial. Click to learn more. >http://www.ancestry.com/rd/redir.asp?targetid=4930&sourceid=1237 > > > >