While we're on the subject of Ancestry.com, is anyone else also having a problem downloading and saving images from there sight? I have Windows Vista. I download an image, then cannot find it in the file that I downloaded it to. If I try to download the image again, it asks me if I want to delete the previous copy (which I never saw). ----- Original Message ----- From: <tnlincol-request@rootsweb.com> To: <tnlincol@rootsweb.com> Sent: Saturday, October 24, 2009 3:02 AM Subject: TNLINCOL Digest, Vol 4, Issue 161 > > > Today's Topics: > > 1. Re: Ancestry problems (nana29) > 2. Re: Ancestry problems (Doyle Landers) > 3. Re: Ancestry problems (Dee H.) > > > ---------------------------------------------------------------------- > > Message: 1 > Date: Fri, 23 Oct 2009 08:05:03 -0700 (PDT) > From: nana29 <nana29@bellsouth.net> > Subject: Re: [TNLINCOL] Ancestry problems > To: tnlincol@rootsweb.com > Message-ID: <462118.15997.qm@web180611.mail.sp1.yahoo.com> > Content-Type: text/plain; charset=iso-8859-1 > > I do not like the new look, either - it's too messy and confusing to me - > I wish they would go back to the old look.? I, too, am having to make a > decision whether or not to renew first of the year.? Now they want me > to?install a new viewer to make images clearer - can this?damage my > computer?? > > > > > ________________________________ > From: "BlackOtterK@aol.com" <BlackOtterK@aol.com> > To: tnlincol@rootsweb.com > Sent: Thursday, October 22, 2009 9:46:14 PM > Subject: Re: [TNLINCOL] Ancestry problems > > Hi Julia, I too have had nothing but problems with Ancestry ever since > they > changed to their "New Look".? I have voiced my displeasure and asked to go > back to the old search ways.? It took an act of Congress to get it changed > and about every week or so, they again slip back to the New Look.? They? > need to listed to their subscribers.? Shirley > > > In a message dated 10/22/2009 8:36:59 P.M. Central Daylight Time,? > jmolitz@cox.net writes: > > Thanks? to all that responded to my question if others on this list where > having? trouble with Ancestry.? I not only do not like their new look but > I > had? to threaten that I would cancel my membership if they did not give me > back my? old home page which they had changed some months back.? I have > done > that? a couple of times and have been successful.? I would hate to cancel > for > I? do depend on them and have found so many books there with info that I? > need.? But it has been one thing after another.? With their new look? and > changes they made they want me to up grade my browser. Not long after I? > got my > new computer MSN did automatically upgraded my browser & I lost the? use > of > my scanner and could not access the internet.? I had to take my? computer > back a day.? Same thing happened when I tried to upgrade on the? Ancestry > site.? Another problem.? I ordered their new 2009 Family? Tree Maker but > gave > it away for it was just too confusing for me.? In all? cases they want the > customer to let th! > em send all this info to you but it? takes hours to go through & it is all > wrong. > > I am going to write? Ancestry back and include all of your feed back > (without using anyone's? name).? If that does not work then I believe that > writing > to CEO Timothy? Sullivan is not a bad idea. > > Thank you all again, I knew I could count? on the people on this list.? I > thought if you all understood my problems? then it was Ancestry's fault > and > not my inability in communicating my? problems. > > Julia > > > ------------------------------- > To? unsubscribe from the list, please send an email to? > TNLINCOL-request@rootsweb.com with the word 'unsubscribe' without the > quotes? in the subject > and the body of the? message > > > > ------------------------------- > To unsubscribe from the list, please send an email to > TNLINCOL-request@rootsweb.com with the word 'unsubscribe' without the > quotes in the subject and the body of the message > > > ------------------------------ > > Message: 2 > Date: Fri, 23 Oct 2009 11:21:52 -0400 > From: "Doyle Landers" <dclander@bellsouth.net> > Subject: Re: [TNLINCOL] Ancestry problems > To: <tnlincol@rootsweb.com> > Message-ID: <A8A166C462D742E0B1B8C0FA5BF093E4@your03667082de> > Content-Type: text/plain; format=flowed; charset="iso-8859-1"; > reply-type=original > > I also do not like the new look of Ancestry I wish they would change back > Betty > ----- Original Message ----- > From: "nana29" <nana29@bellsouth.net> > To: <tnlincol@rootsweb.com> > Sent: Friday, October 23, 2009 11:05 AM > Subject: Re: [TNLINCOL] Ancestry problems > > > I do not like the new look, either - it's too messy and confusing to me - > I > wish they would go back to the old look. I, too, am having to make a > decision whether or not to renew first of the year. Now they want me to > install a new viewer to make images clearer - can this damage my computer? > > > > > ________________________________ > From: "BlackOtterK@aol.com" <BlackOtterK@aol.com> > To: tnlincol@rootsweb.com > Sent: Thursday, October 22, 2009 9:46:14 PM > Subject: Re: [TNLINCOL] Ancestry problems > > Hi Julia, I too have had nothing but problems with Ancestry ever since > they > changed to their "New Look". I have voiced my displeasure and asked to go > back to the old search ways. It took an act of Congress to get it changed > and about every week or so, they again slip back to the New Look. They > need to listed to their subscribers. Shirley > > > In a message dated 10/22/2009 8:36:59 P.M. Central Daylight Time, > jmolitz@cox.net writes: > > Thanks to all that responded to my question if others on this list where > having trouble with Ancestry. I not only do not like their new look but I > had to threaten that I would cancel my membership if they did not give me > back my old home page which they had changed some months back. I have done > that a couple of times and have been successful. I would hate to cancel > for > I do depend on them and have found so many books there with info that I > need. But it has been one thing after another. With their new look and > changes they made they want me to up grade my browser. Not long after I > got > my > new computer MSN did automatically upgraded my browser & I lost the use of > my scanner and could not access the internet. I had to take my computer > back a day. Same thing happened when I tried to upgrade on the Ancestry > site. Another problem. I ordered their new 2009 Family Tree Maker but gave > it away for it was just too confusing for me. In all cases they want the > customer to let th! > em send all this info to you but it takes hours to go through & it is all > wrong. > > I am going to write Ancestry back and include all of your feed back > (without using anyone's name). If that does not work then I believe that > writing > to CEO Timothy Sullivan is not a bad idea. > > Thank you all again, I knew I could count on the people on this list. I > thought if you all understood my problems then it was Ancestry's fault and > not my inability in communicating my problems. > > Julia > > > ------------------------------- > To unsubscribe from the list, please send an email to > TNLINCOL-request@rootsweb.com with the word 'unsubscribe' without the > quotes > in the subject > and the body of the message > > > > ------------------------------- > To unsubscribe from the list, please send an email to > TNLINCOL-request@rootsweb.com with the word 'unsubscribe' without the > quotes > in the subject and the body of the message > > ------------------------------- > To unsubscribe from the list, please send an email to > TNLINCOL-request@rootsweb.com with the word 'unsubscribe' without the > quotes > in the subject and the body of the message > > > > > ------------------------------ > > Message: 3 > Date: Fri, 23 Oct 2009 22:38:51 -0700 (PDT) > From: "Dee H." <genluver_2@yahoo.com> > Subject: Re: [TNLINCOL] Ancestry problems > To: tnlincol@rootsweb.com > Message-ID: <560595.83551.qm@web38203.mail.mud.yahoo.com> > Content-Type: text/plain; charset=iso-8859-1 > > my computer refuses to download the new ancestry viewer. > > Dee H. > genluver_2@yahoo.com > > I cannot breathe life into you I can only be. > > --- On Fri, 10/23/09, nana29 <nana29@bellsouth.net> wrote: > > > From: nana29 <nana29@bellsouth.net> > Subject: Re: [TNLINCOL] Ancestry problems > To: tnlincol@rootsweb.com > Date: Friday, October 23, 2009, 8:05 AM > > > I do not like the new look, either - it's too messy and confusing to me - > I wish they would go back to the old look.? I, too, am having to make a > decision whether or not to renew first of the year.? Now they want me > to?install a new viewer to make images clearer - can this?damage my > computer?? > > > > > ________________________________ > From: "BlackOtterK@aol.com" <BlackOtterK@aol.com> > To: tnlincol@rootsweb.com > Sent: Thursday, October 22, 2009 9:46:14 PM > Subject: Re: [TNLINCOL] Ancestry problems > > Hi Julia, I too have had nothing but problems with Ancestry ever since > they > changed to their "New Look".? I have voiced my displeasure and asked to go > back to the old search ways.? It took an act of Congress to get it changed > and about every week or so, they again slip back to the New Look.? They? > need to listed to their subscribers.? Shirley > > > In a message dated 10/22/2009 8:36:59 P.M. Central Daylight Time,? > jmolitz@cox.net writes: > > Thanks? to all that responded to my question if others on this list where > having? trouble with Ancestry.? I not only do not like their new look but > I > had? to threaten that I would cancel my membership if they did not give me > back my? old home page which they had changed some months back.? I have > done > that? a couple of times and have been successful.? I would hate to cancel > for > I? do depend on them and have found so many books there with info that I? > need.? But it has been one thing after another.? With their new look? and > changes they made they want me to up grade my browser. Not long after I? > got my > new computer MSN did automatically upgraded my browser & I lost the? use > of > my scanner and could not access the internet.? I had to take my? computer > back a day.? Same thing happened when I tried to upgrade on the? Ancestry > site.? Another problem.? I ordered their new 2009 Family? Tree Maker but > gave > it away for it was just too confusing for me.? In all? cases they want the > customer to let th! > em send all this info to you but it? takes hours to go through & it is all > wrong. > > I am going to write? Ancestry back and include all of your feed back > (without using anyone's? name).? If that does not work then I believe that > writing > to CEO Timothy? Sullivan is not a bad idea. > > Thank you all again, I knew I could count? on the people on this list.? I > thought if you all understood my problems? then it was Ancestry's fault > and > not my inability in communicating my? problems. > > Julia > > > ------------------------------- > To? unsubscribe from the list, please send an email to? > TNLINCOL-request@rootsweb.com with the word 'unsubscribe' without the > quotes? in the subject > and the body of the? message > > > > ------------------------------- > To unsubscribe from the list, please send an email to > TNLINCOL-request@rootsweb.com with the word 'unsubscribe' without the > quotes in the subject and the body of the message > > ------------------------------- > To unsubscribe from the list, please send an email to > TNLINCOL-request@rootsweb.com with the word 'unsubscribe' without the > quotes in the subject and the body of the message > > > > > > ------------------------------ > > To contact the TNLINCOL list administrator, send an email to > TNLINCOL-admin@rootsweb.com. > > To post a message to the TNLINCOL mailing list, send an email to > TNLINCOL@rootsweb.com. > > __________________________________________________________ > To unsubscribe from the list, please send an email to > TNLINCOL-request@rootsweb.com > with the word "unsubscribe" without the quotes in the subject and the body > of the > email with no additional text. > > > End of TNLINCOL Digest, Vol 4, Issue 161 > ****************************************

I download a lot of images from Ancestry, this is how I do it, perhaps it will be of use to the rest of you. I am using Windows Vista and the latest Firefox browser. A while back, there was a problem using Firefox, but that has been corrected. You do need to download the viewer from Ancestry. This has never caused a problem on my computer. During the problem with Firefox, the viewer did not download, but it did no harm to my computer. I have created a folder called Downloads. Initally, I downloaded everything there, but it got so big, that I recently broke it up by making subfolders for each surname. I also have a Miscellaneous folder, because I often look up census records for others. When I want to save an Ancestry census record, I click SAVE on the Ancestry page. In the next window, I click SAVE TO MY COMPUTER and CONTINUE. This brings up a Save Box from Vista. I click through the folders on my computer until I find the DOWNLOAD folder, and the folder for the surname I am researching. When I have the right folder, I name the file as follows: Year State_County Name of Head of Househould It looks like this: 1930 CA_LosAngeles Roscoe Montgomery Van Horne That way I can always find what I am looking for. Once the file is named, I click SAVE. Hint: The files you cannot find are probably under USERS>YOUR NAME>TEMP. When I was not able to use Firefox, that was where the images were saved to. I then had to move them to my download files. You can do this by clicking of the MS symbol on the bottom of the screen. Then click on Computer. This brings up a tree of your folders and files. Click to the one where the image was placed. Then open another COMPUTER window and click to the folder where you want to save the image. You can DRAG and DROP it from one screen to the other, or you can do a Control-X and a Control V. I hope this is clear enough. Marleen Van Horne