I have been with Ancestry since it started and have seen many improvement over the years. I have also sent info to them when I have found a problem. It may take a while but they always seem to correct it. The new version was a little different at first and I was more comfortable with the older view but progress moves on so I have adapted to the newer view. I find that the valuable information that I get from Ancestry far outweighs the problems and will continue my subscription. -----Original Message----- From: tnlincol-bounces@rootsweb.com [mailto:tnlincol-bounces@rootsweb.com] On Behalf Of Dee H. Sent: Friday, October 23, 2009 11:39 PM To: tnlincol@rootsweb.com Subject: Re: [TNLINCOL] Ancestry problems my computer refuses to download the new ancestry viewer. Dee H. genluver_2@yahoo.com I cannot breathe life into you I can only be. --- On Fri, 10/23/09, nana29 <nana29@bellsouth.net> wrote: From: nana29 <nana29@bellsouth.net> Subject: Re: [TNLINCOL] Ancestry problems To: tnlincol@rootsweb.com Date: Friday, October 23, 2009, 8:05 AM I do not like the new look, either - it's too messy and confusing to me - I wish they would go back to the old look.  I, too, am having to make a decision whether or not to renew first of the year.  Now they want me to install a new viewer to make images clearer - can this damage my computer?  ________________________________ From: "BlackOtterK@aol.com" <BlackOtterK@aol.com> To: tnlincol@rootsweb.com Sent: Thursday, October 22, 2009 9:46:14 PM Subject: Re: [TNLINCOL] Ancestry problems Hi Julia, I too have had nothing but problems with Ancestry ever since they changed to their "New Look".  I have voiced my displeasure and asked to go back to the old search ways.  It took an act of Congress to get it changed and about every week or so, they again slip back to the New Look.  They  need to listed to their subscribers.  Shirley In a message dated 10/22/2009 8:36:59 P.M. Central Daylight Time,  jmolitz@cox.net writes: Thanks  to all that responded to my question if others on this list where having  trouble with Ancestry.  I not only do not like their new look but I had  to threaten that I would cancel my membership if they did not give me back my  old home page which they had changed some months back.  I have done that  a couple of times and have been successful.  I would hate to cancel for I  do depend on them and have found so many books there with info that I  need.  But it has been one thing after another.  With their new look  and changes they made they want me to up grade my browser. Not long after I  got my new computer MSN did automatically upgraded my browser & I lost the  use of my scanner and could not access the internet.  I had to take my  computer back a day.  Same thing happened when I tried to upgrade on the  Ancestry site.  Another problem.  I ordered their new 2009 Family  Tree Maker but gave it away for it was just too confusing for me.  In all  cases they want the customer to let th! em send all this info to you but it  takes hours to go through & it is all wrong. I am going to write  Ancestry back and include all of your feed back (without using anyone's  name).  If that does not work then I believe that writing to CEO Timothy  Sullivan is not a bad idea. Thank you all again, I knew I could count  on the people on this list.  I thought if you all understood my problems  then it was Ancestry's fault and not my inability in communicating my  problems. Julia ------------------------------- To  unsubscribe from the list, please send an email to  TNLINCOL-request@rootsweb.com with the word 'unsubscribe' without the quotes  in the subject and the body of the  message ------------------------------- To unsubscribe from the list, please send an email to TNLINCOL-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message ------------------------------- To unsubscribe from the list, please send an email to TNLINCOL-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message ------------------------------- To unsubscribe from the list, please send an email to TNLINCOL-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message

I have been with ancestry since its inception so although improvements can be made I like it. The enhanced viewer is great. Kaye Sent from my Verizon Wireless BlackBerry -----Original Message----- From: tnlincol-request@rootsweb.com Date: Sat, 24 Oct 2009 01:02:04 To: <tnlincol@rootsweb.com> Subject: TNLINCOL Digest, Vol 4, Issue 161 Today's Topics: 1. Re: Ancestry problems (nana29) 2. Re: Ancestry problems (Doyle Landers) 3. Re: Ancestry problems (Dee H.) ---------------------------------------------------------------------- Message: 1 Date: Fri, 23 Oct 2009 08:05:03 -0700 (PDT) From: nana29 <nana29@bellsouth.net> Subject: Re: [TNLINCOL] Ancestry problems To: tnlincol@rootsweb.com Message-ID: <462118.15997.qm@web180611.mail.sp1.yahoo.com> Content-Type: text/plain; charset=iso-8859-1 I do not like the new look, either - it's too messy and confusing to me - I wish they would go back to the old look.? I, too, am having to make a decision whether or not to renew first of the year.? Now they want me to?install a new viewer to make images clearer - can this?damage my computer?? ________________________________ From: "BlackOtterK@aol.com" <BlackOtterK@aol.com> To: tnlincol@rootsweb.com Sent: Thursday, October 22, 2009 9:46:14 PM Subject: Re: [TNLINCOL] Ancestry problems Hi Julia, I too have had nothing but problems with Ancestry ever since they changed to their "New Look".? I have voiced my displeasure and asked to go back to the old search ways.? It took an act of Congress to get it changed and about every week or so, they again slip back to the New Look.? They? need to listed to their subscribers.? Shirley In a message dated 10/22/2009 8:36:59 P.M. Central Daylight Time,? jmolitz@cox.net writes: Thanks? to all that responded to my question if others on this list where having? trouble with Ancestry.? I not only do not like their new look but I had? to threaten that I would cancel my membership if they did not give me back my? old home page which they had changed some months back.? I have done that? a couple of times and have been successful.? I would hate to cancel for I? do depend on them and have found so many books there with info that I? need.? But it has been one thing after another.? With their new look? and changes they made they want me to up grade my browser. Not long after I? got my new computer MSN did automatically upgraded my browser & I lost the? use of my scanner and could not access the internet.? I had to take my? computer back a day.? Same thing happened when I tried to upgrade on the? Ancestry site.? Another problem.? I ordered their new 2009 Family? Tree Maker but gave it away for it was just too confusing for me.? In all? cases they want the customer to let th! em send all this info to you but it? takes hours to go through & it is all wrong. I am going to write? Ancestry back and include all of your feed back (without using anyone's? name).? If that does not work then I believe that writing to CEO Timothy? Sullivan is not a bad idea. Thank you all again, I knew I could count? on the people on this list.? I thought if you all understood my problems? then it was Ancestry's fault and not my inability in communicating my? problems. Julia ------------------------------- To? unsubscribe from the list, please send an email to? TNLINCOL-request@rootsweb.com with the word 'unsubscribe' without the quotes? in the subject and the body of the? message ------------------------------- To unsubscribe from the list, please send an email to TNLINCOL-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message ------------------------------ Message: 2 Date: Fri, 23 Oct 2009 11:21:52 -0400 From: "Doyle Landers" <dclander@bellsouth.net> Subject: Re: [TNLINCOL] Ancestry problems To: <tnlincol@rootsweb.com> Message-ID: <A8A166C462D742E0B1B8C0FA5BF093E4@your03667082de> Content-Type: text/plain; format=flowed; charset="iso-8859-1"; reply-type=original I also do not like the new look of Ancestry I wish they would change back Betty ----- Original Message ----- From: "nana29" <nana29@bellsouth.net> To: <tnlincol@rootsweb.com> Sent: Friday, October 23, 2009 11:05 AM Subject: Re: [TNLINCOL] Ancestry problems I do not like the new look, either - it's too messy and confusing to me - I wish they would go back to the old look. I, too, am having to make a decision whether or not to renew first of the year. Now they want me to install a new viewer to make images clearer - can this damage my computer? ________________________________ From: "BlackOtterK@aol.com" <BlackOtterK@aol.com> To: tnlincol@rootsweb.com Sent: Thursday, October 22, 2009 9:46:14 PM Subject: Re: [TNLINCOL] Ancestry problems Hi Julia, I too have had nothing but problems with Ancestry ever since they changed to their "New Look". I have voiced my displeasure and asked to go back to the old search ways. It took an act of Congress to get it changed and about every week or so, they again slip back to the New Look. They need to listed to their subscribers. Shirley In a message dated 10/22/2009 8:36:59 P.M. Central Daylight Time, jmolitz@cox.net writes: Thanks to all that responded to my question if others on this list where having trouble with Ancestry. I not only do not like their new look but I had to threaten that I would cancel my membership if they did not give me back my old home page which they had changed some months back. I have done that a couple of times and have been successful. I would hate to cancel for I do depend on them and have found so many books there with info that I need. But it has been one thing after another. With their new look and changes they made they want me to up grade my browser. Not long after I got my new computer MSN did automatically upgraded my browser & I lost the use of my scanner and could not access the internet. I had to take my computer back a day. Same thing happened when I tried to upgrade on the Ancestry site. Another problem. I ordered their new 2009 Family Tree Maker but gave it away for it was just too confusing for me. In all cases they want the customer to let th! em send all this info to you but it takes hours to go through & it is all wrong. I am going to write Ancestry back and include all of your feed back (without using anyone's name). If that does not work then I believe that writing to CEO Timothy Sullivan is not a bad idea. Thank you all again, I knew I could count on the people on this list. I thought if you all understood my problems then it was Ancestry's fault and not my inability in communicating my problems. Julia ------------------------------- To unsubscribe from the list, please send an email to TNLINCOL-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message ------------------------------- To unsubscribe from the list, please send an email to TNLINCOL-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message ------------------------------- To unsubscribe from the list, please send an email to TNLINCOL-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message ------------------------------ Message: 3 Date: Fri, 23 Oct 2009 22:38:51 -0700 (PDT) From: "Dee H." <genluver_2@yahoo.com> Subject: Re: [TNLINCOL] Ancestry problems To: tnlincol@rootsweb.com Message-ID: <560595.83551.qm@web38203.mail.mud.yahoo.com> Content-Type: text/plain; charset=iso-8859-1 my computer refuses to download the new ancestry viewer. Dee H. genluver_2@yahoo.com I cannot breathe life into you I can only be. --- On Fri, 10/23/09, nana29 <nana29@bellsouth.net> wrote: From: nana29 <nana29@bellsouth.net> Subject: Re: [TNLINCOL] Ancestry problems To: tnlincol@rootsweb.com Date: Friday, October 23, 2009, 8:05 AM I do not like the new look, either - it's too messy and confusing to me - I wish they would go back to the old look.? I, too, am having to make a decision whether or not to renew first of the year.? Now they want me to?install a new viewer to make images clearer - can this?damage my computer?? ________________________________ From: "BlackOtterK@aol.com" <BlackOtterK@aol.com> To: tnlincol@rootsweb.com Sent: Thursday, October 22, 2009 9:46:14 PM Subject: Re: [TNLINCOL] Ancestry problems Hi Julia, I too have had nothing but problems with Ancestry ever since they changed to their "New Look".? I have voiced my displeasure and asked to go back to the old search ways.? It took an act of Congress to get it changed and about every week or so, they again slip back to the New Look.? They? need to listed to their subscribers.? Shirley In a message dated 10/22/2009 8:36:59 P.M. Central Daylight Time,? jmolitz@cox.net writes: Thanks? to all that responded to my question if others on this list where having? trouble with Ancestry.? I not only do not like their new look but I had? to threaten that I would cancel my membership if they did not give me back my? old home page which they had changed some months back.? I have done that? a couple of times and have been successful.? I would hate to cancel for I? do depend on them and have found so many books there with info that I? need.? But it has been one thing after another.? With their new look? and changes they made they want me to up grade my browser. Not long after I? got my new computer MSN did automatically upgraded my browser & I lost the? use of my scanner and could not access the internet.? I had to take my? computer back a day.? Same thing happened when I tried to upgrade on the? Ancestry site.? Another problem.? I ordered their new 2009 Family? Tree Maker but gave it away for it was just too confusing for me.? In all? cases they want the customer to let th! em send all this info to you but it? takes hours to go through & it is all wrong. I am going to write? Ancestry back and include all of your feed back (without using anyone's? name).? If that does not work then I believe that writing to CEO Timothy? Sullivan is not a bad idea. Thank you all again, I knew I could count? on the people on this list.? I thought if you all understood my problems? then it was Ancestry's fault and not my inability in communicating my? problems. Julia ------------------------------- To? unsubscribe from the list, please send an email to? TNLINCOL-request@rootsweb.com with the word 'unsubscribe' without the quotes? in the subject and the body of the? message ------------------------------- To unsubscribe from the list, please send an email to TNLINCOL-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message ------------------------------- To unsubscribe from the list, please send an email to TNLINCOL-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message ------------------------------ To contact the TNLINCOL list administrator, send an email to TNLINCOL-admin@rootsweb.com. To post a message to the TNLINCOL mailing list, send an email to TNLINCOL@rootsweb.com. __________________________________________________________ To unsubscribe from the list, please send an email to TNLINCOL-request@rootsweb.com with the word "unsubscribe" without the quotes in the subject and the body of the email with no additional text. End of TNLINCOL Digest, Vol 4, Issue 161 ****************************************

This is exactly what I had to do-- you may also need to check your internet browser settings and make ancestry.com a "trusted site" under security settings in order to download files from them.  su3mk13@sbcglobal.net ________________________________ From: Marleen Van Horne <msvnhrn@jps.net> To: tnlincol@rootsweb.com Sent: Saturday, October 24, 2009 10:07:35 AM Subject: [TNLINCOL] Downloading images from Ancestry I download a lot of images from Ancestry, this is how I do it, perhaps it will be of use to the rest of you. I am using Windows Vista and the latest Firefox browser.  A while back, there was a problem using Firefox, but that has been corrected.  You do need to download the viewer from Ancestry.  This has never caused a problem on my computer.  During the problem with Firefox, the viewer did not download, but it did no harm to my computer. I have created a folder called Downloads.  Initally, I downloaded everything there, but it got so big, that I recently broke it up by making subfolders for each surname.  I also have a Miscellaneous folder, because I often look up census records for others. When I want to save an Ancestry census record, I click SAVE on the Ancestry page.  In the next window, I click SAVE TO MY COMPUTER and CONTINUE.  This brings up a Save Box from Vista.  I click through the folders on my computer until I find the DOWNLOAD folder, and the folder for the surname I am researching. When I have the right folder, I name the file as follows: Year State_County Name of Head of Househould It looks like this: 1930 CA_LosAngeles Roscoe Montgomery Van Horne That way I can always find what I am looking for. Once the file is named, I click SAVE. Hint:  The files you cannot find are probably under USERS>YOUR NAME>TEMP.  When I was not able to use Firefox, that was where the images were saved to.  I then had to move them to my download files. You can do this by clicking of the MS symbol on the bottom of the screen.  Then click on Computer.  This brings up a tree of your folders and files.  Click to the one where the image was placed.  Then open another COMPUTER window and click to the folder where you want to save the image.  You can DRAG and DROP it from one screen to the other, or you can do a Control-X and a Control V. I hope this is clear enough. Marleen Van Horne ------------------------------- To unsubscribe from the list, please send an email to TNLINCOL-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message

I download a lot of images from Ancestry, this is how I do it, perhaps it will be of use to the rest of you. I am using Windows Vista and the latest Firefox browser. A while back, there was a problem using Firefox, but that has been corrected. You do need to download the viewer from Ancestry. This has never caused a problem on my computer. During the problem with Firefox, the viewer did not download, but it did no harm to my computer. I have created a folder called Downloads. Initally, I downloaded everything there, but it got so big, that I recently broke it up by making subfolders for each surname. I also have a Miscellaneous folder, because I often look up census records for others. When I want to save an Ancestry census record, I click SAVE on the Ancestry page. In the next window, I click SAVE TO MY COMPUTER and CONTINUE. This brings up a Save Box from Vista. I click through the folders on my computer until I find the DOWNLOAD folder, and the folder for the surname I am researching. When I have the right folder, I name the file as follows: Year State_County Name of Head of Househould It looks like this: 1930 CA_LosAngeles Roscoe Montgomery Van Horne That way I can always find what I am looking for. Once the file is named, I click SAVE. Hint: The files you cannot find are probably under USERS>YOUR NAME>TEMP. When I was not able to use Firefox, that was where the images were saved to. I then had to move them to my download files. You can do this by clicking of the MS symbol on the bottom of the screen. Then click on Computer. This brings up a tree of your folders and files. Click to the one where the image was placed. Then open another COMPUTER window and click to the folder where you want to save the image. You can DRAG and DROP it from one screen to the other, or you can do a Control-X and a Control V. I hope this is clear enough. Marleen Van Horne

While we're on the subject of Ancestry.com, is anyone else also having a problem downloading and saving images from there sight? I have Windows Vista. I download an image, then cannot find it in the file that I downloaded it to. If I try to download the image again, it asks me if I want to delete the previous copy (which I never saw). ----- Original Message ----- From: <tnlincol-request@rootsweb.com> To: <tnlincol@rootsweb.com> Sent: Saturday, October 24, 2009 3:02 AM Subject: TNLINCOL Digest, Vol 4, Issue 161 > > > Today's Topics: > > 1. Re: Ancestry problems (nana29) > 2. Re: Ancestry problems (Doyle Landers) > 3. Re: Ancestry problems (Dee H.) > > > ---------------------------------------------------------------------- > > Message: 1 > Date: Fri, 23 Oct 2009 08:05:03 -0700 (PDT) > From: nana29 <nana29@bellsouth.net> > Subject: Re: [TNLINCOL] Ancestry problems > To: tnlincol@rootsweb.com > Message-ID: <462118.15997.qm@web180611.mail.sp1.yahoo.com> > Content-Type: text/plain; charset=iso-8859-1 > > I do not like the new look, either - it's too messy and confusing to me - > I wish they would go back to the old look.? I, too, am having to make a > decision whether or not to renew first of the year.? Now they want me > to?install a new viewer to make images clearer - can this?damage my > computer?? > > > > > ________________________________ > From: "BlackOtterK@aol.com" <BlackOtterK@aol.com> > To: tnlincol@rootsweb.com > Sent: Thursday, October 22, 2009 9:46:14 PM > Subject: Re: [TNLINCOL] Ancestry problems > > Hi Julia, I too have had nothing but problems with Ancestry ever since > they > changed to their "New Look".? I have voiced my displeasure and asked to go > back to the old search ways.? It took an act of Congress to get it changed > and about every week or so, they again slip back to the New Look.? They? > need to listed to their subscribers.? Shirley > > > In a message dated 10/22/2009 8:36:59 P.M. Central Daylight Time,? > jmolitz@cox.net writes: > > Thanks? to all that responded to my question if others on this list where > having? trouble with Ancestry.? I not only do not like their new look but > I > had? to threaten that I would cancel my membership if they did not give me > back my? old home page which they had changed some months back.? I have > done > that? a couple of times and have been successful.? I would hate to cancel > for > I? do depend on them and have found so many books there with info that I? > need.? But it has been one thing after another.? With their new look? and > changes they made they want me to up grade my browser. Not long after I? > got my > new computer MSN did automatically upgraded my browser & I lost the? use > of > my scanner and could not access the internet.? I had to take my? computer > back a day.? Same thing happened when I tried to upgrade on the? Ancestry > site.? Another problem.? I ordered their new 2009 Family? Tree Maker but > gave > it away for it was just too confusing for me.? In all? cases they want the > customer to let th! > em send all this info to you but it? takes hours to go through & it is all > wrong. > > I am going to write? Ancestry back and include all of your feed back > (without using anyone's? name).? If that does not work then I believe that > writing > to CEO Timothy? Sullivan is not a bad idea. > > Thank you all again, I knew I could count? on the people on this list.? I > thought if you all understood my problems? then it was Ancestry's fault > and > not my inability in communicating my? problems. > > Julia > > > ------------------------------- > To? unsubscribe from the list, please send an email to? > TNLINCOL-request@rootsweb.com with the word 'unsubscribe' without the > quotes? in the subject > and the body of the? message > > > > ------------------------------- > To unsubscribe from the list, please send an email to > TNLINCOL-request@rootsweb.com with the word 'unsubscribe' without the > quotes in the subject and the body of the message > > > ------------------------------ > > Message: 2 > Date: Fri, 23 Oct 2009 11:21:52 -0400 > From: "Doyle Landers" <dclander@bellsouth.net> > Subject: Re: [TNLINCOL] Ancestry problems > To: <tnlincol@rootsweb.com> > Message-ID: <A8A166C462D742E0B1B8C0FA5BF093E4@your03667082de> > Content-Type: text/plain; format=flowed; charset="iso-8859-1"; > reply-type=original > > I also do not like the new look of Ancestry I wish they would change back > Betty > ----- Original Message ----- > From: "nana29" <nana29@bellsouth.net> > To: <tnlincol@rootsweb.com> > Sent: Friday, October 23, 2009 11:05 AM > Subject: Re: [TNLINCOL] Ancestry problems > > > I do not like the new look, either - it's too messy and confusing to me - > I > wish they would go back to the old look. I, too, am having to make a > decision whether or not to renew first of the year. Now they want me to > install a new viewer to make images clearer - can this damage my computer? > > > > > ________________________________ > From: "BlackOtterK@aol.com" <BlackOtterK@aol.com> > To: tnlincol@rootsweb.com > Sent: Thursday, October 22, 2009 9:46:14 PM > Subject: Re: [TNLINCOL] Ancestry problems > > Hi Julia, I too have had nothing but problems with Ancestry ever since > they > changed to their "New Look". I have voiced my displeasure and asked to go > back to the old search ways. It took an act of Congress to get it changed > and about every week or so, they again slip back to the New Look. They > need to listed to their subscribers. Shirley > > > In a message dated 10/22/2009 8:36:59 P.M. Central Daylight Time, > jmolitz@cox.net writes: > > Thanks to all that responded to my question if others on this list where > having trouble with Ancestry. I not only do not like their new look but I > had to threaten that I would cancel my membership if they did not give me > back my old home page which they had changed some months back. I have done > that a couple of times and have been successful. I would hate to cancel > for > I do depend on them and have found so many books there with info that I > need. But it has been one thing after another. With their new look and > changes they made they want me to up grade my browser. Not long after I > got > my > new computer MSN did automatically upgraded my browser & I lost the use of > my scanner and could not access the internet. I had to take my computer > back a day. Same thing happened when I tried to upgrade on the Ancestry > site. Another problem. I ordered their new 2009 Family Tree Maker but gave > it away for it was just too confusing for me. In all cases they want the > customer to let th! > em send all this info to you but it takes hours to go through & it is all > wrong. > > I am going to write Ancestry back and include all of your feed back > (without using anyone's name). If that does not work then I believe that > writing > to CEO Timothy Sullivan is not a bad idea. > > Thank you all again, I knew I could count on the people on this list. I > thought if you all understood my problems then it was Ancestry's fault and > not my inability in communicating my problems. > > Julia > > > ------------------------------- > To unsubscribe from the list, please send an email to > TNLINCOL-request@rootsweb.com with the word 'unsubscribe' without the > quotes > in the subject > and the body of the message > > > > ------------------------------- > To unsubscribe from the list, please send an email to > TNLINCOL-request@rootsweb.com with the word 'unsubscribe' without the > quotes > in the subject and the body of the message > > ------------------------------- > To unsubscribe from the list, please send an email to > TNLINCOL-request@rootsweb.com with the word 'unsubscribe' without the > quotes > in the subject and the body of the message > > > > > ------------------------------ > > Message: 3 > Date: Fri, 23 Oct 2009 22:38:51 -0700 (PDT) > From: "Dee H." <genluver_2@yahoo.com> > Subject: Re: [TNLINCOL] Ancestry problems > To: tnlincol@rootsweb.com > Message-ID: <560595.83551.qm@web38203.mail.mud.yahoo.com> > Content-Type: text/plain; charset=iso-8859-1 > > my computer refuses to download the new ancestry viewer. > > Dee H. > genluver_2@yahoo.com > > I cannot breathe life into you I can only be. > > --- On Fri, 10/23/09, nana29 <nana29@bellsouth.net> wrote: > > > From: nana29 <nana29@bellsouth.net> > Subject: Re: [TNLINCOL] Ancestry problems > To: tnlincol@rootsweb.com > Date: Friday, October 23, 2009, 8:05 AM > > > I do not like the new look, either - it's too messy and confusing to me - > I wish they would go back to the old look.? I, too, am having to make a > decision whether or not to renew first of the year.? Now they want me > to?install a new viewer to make images clearer - can this?damage my > computer?? > > > > > ________________________________ > From: "BlackOtterK@aol.com" <BlackOtterK@aol.com> > To: tnlincol@rootsweb.com > Sent: Thursday, October 22, 2009 9:46:14 PM > Subject: Re: [TNLINCOL] Ancestry problems > > Hi Julia, I too have had nothing but problems with Ancestry ever since > they > changed to their "New Look".? I have voiced my displeasure and asked to go > back to the old search ways.? It took an act of Congress to get it changed > and about every week or so, they again slip back to the New Look.? They? > need to listed to their subscribers.? Shirley > > > In a message dated 10/22/2009 8:36:59 P.M. Central Daylight Time,? > jmolitz@cox.net writes: > > Thanks? to all that responded to my question if others on this list where > having? trouble with Ancestry.? I not only do not like their new look but > I > had? to threaten that I would cancel my membership if they did not give me > back my? old home page which they had changed some months back.? I have > done > that? a couple of times and have been successful.? I would hate to cancel > for > I? do depend on them and have found so many books there with info that I? > need.? But it has been one thing after another.? With their new look? and > changes they made they want me to up grade my browser. Not long after I? > got my > new computer MSN did automatically upgraded my browser & I lost the? use > of > my scanner and could not access the internet.? I had to take my? computer > back a day.? Same thing happened when I tried to upgrade on the? Ancestry > site.? Another problem.? I ordered their new 2009 Family? Tree Maker but > gave > it away for it was just too confusing for me.? In all? cases they want the > customer to let th! > em send all this info to you but it? takes hours to go through & it is all > wrong. > > I am going to write? Ancestry back and include all of your feed back > (without using anyone's? name).? If that does not work then I believe that > writing > to CEO Timothy? Sullivan is not a bad idea. > > Thank you all again, I knew I could count? on the people on this list.? I > thought if you all understood my problems? then it was Ancestry's fault > and > not my inability in communicating my? problems. > > Julia > > > ------------------------------- > To? unsubscribe from the list, please send an email to? > TNLINCOL-request@rootsweb.com with the word 'unsubscribe' without the > quotes? in the subject > and the body of the? message > > > > ------------------------------- > To unsubscribe from the list, please send an email to > TNLINCOL-request@rootsweb.com with the word 'unsubscribe' without the > quotes in the subject and the body of the message > > ------------------------------- > To unsubscribe from the list, please send an email to > TNLINCOL-request@rootsweb.com with the word 'unsubscribe' without the > quotes in the subject and the body of the message > > > > > > ------------------------------ > > To contact the TNLINCOL list administrator, send an email to > TNLINCOL-admin@rootsweb.com. > > To post a message to the TNLINCOL mailing list, send an email to > TNLINCOL@rootsweb.com. > > __________________________________________________________ > To unsubscribe from the list, please send an email to > TNLINCOL-request@rootsweb.com > with the word "unsubscribe" without the quotes in the subject and the body > of the > email with no additional text. > > > End of TNLINCOL Digest, Vol 4, Issue 161 > ****************************************

my computer refuses to download the new ancestry viewer. Dee H. genluver_2@yahoo.com I cannot breathe life into you I can only be. --- On Fri, 10/23/09, nana29 <nana29@bellsouth.net> wrote: From: nana29 <nana29@bellsouth.net> Subject: Re: [TNLINCOL] Ancestry problems To: tnlincol@rootsweb.com Date: Friday, October 23, 2009, 8:05 AM I do not like the new look, either - it's too messy and confusing to me - I wish they would go back to the old look.  I, too, am having to make a decision whether or not to renew first of the year.  Now they want me to install a new viewer to make images clearer - can this damage my computer?  ________________________________ From: "BlackOtterK@aol.com" <BlackOtterK@aol.com> To: tnlincol@rootsweb.com Sent: Thursday, October 22, 2009 9:46:14 PM Subject: Re: [TNLINCOL] Ancestry problems Hi Julia, I too have had nothing but problems with Ancestry ever since they changed to their "New Look".  I have voiced my displeasure and asked to go back to the old search ways.  It took an act of Congress to get it changed and about every week or so, they again slip back to the New Look.  They  need to listed to their subscribers.  Shirley In a message dated 10/22/2009 8:36:59 P.M. Central Daylight Time,  jmolitz@cox.net writes: Thanks  to all that responded to my question if others on this list where having  trouble with Ancestry.  I not only do not like their new look but I had  to threaten that I would cancel my membership if they did not give me back my  old home page which they had changed some months back.  I have done that  a couple of times and have been successful.  I would hate to cancel for I  do depend on them and have found so many books there with info that I  need.  But it has been one thing after another.  With their new look  and changes they made they want me to up grade my browser. Not long after I  got my new computer MSN did automatically upgraded my browser & I lost the  use of my scanner and could not access the internet.  I had to take my  computer back a day.  Same thing happened when I tried to upgrade on the  Ancestry site.  Another problem.  I ordered their new 2009 Family  Tree Maker but gave it away for it was just too confusing for me.  In all  cases they want the customer to let th! em send all this info to you but it  takes hours to go through & it is all wrong. I am going to write  Ancestry back and include all of your feed back (without using anyone's  name).  If that does not work then I believe that writing to CEO Timothy  Sullivan is not a bad idea. Thank you all again, I knew I could count  on the people on this list.  I thought if you all understood my problems  then it was Ancestry's fault and not my inability in communicating my  problems. Julia ------------------------------- To  unsubscribe from the list, please send an email to  TNLINCOL-request@rootsweb.com with the word 'unsubscribe' without the quotes  in the subject and the body of the  message ------------------------------- To unsubscribe from the list, please send an email to TNLINCOL-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message ------------------------------- To unsubscribe from the list, please send an email to TNLINCOL-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message

I also do not like the new look of Ancestry I wish they would change back Betty ----- Original Message ----- From: "nana29" <nana29@bellsouth.net> To: <tnlincol@rootsweb.com> Sent: Friday, October 23, 2009 11:05 AM Subject: Re: [TNLINCOL] Ancestry problems I do not like the new look, either - it's too messy and confusing to me - I wish they would go back to the old look. I, too, am having to make a decision whether or not to renew first of the year. Now they want me to install a new viewer to make images clearer - can this damage my computer? ________________________________ From: "BlackOtterK@aol.com" <BlackOtterK@aol.com> To: tnlincol@rootsweb.com Sent: Thursday, October 22, 2009 9:46:14 PM Subject: Re: [TNLINCOL] Ancestry problems Hi Julia, I too have had nothing but problems with Ancestry ever since they changed to their "New Look". I have voiced my displeasure and asked to go back to the old search ways. It took an act of Congress to get it changed and about every week or so, they again slip back to the New Look. They need to listed to their subscribers. Shirley In a message dated 10/22/2009 8:36:59 P.M. Central Daylight Time, jmolitz@cox.net writes: Thanks to all that responded to my question if others on this list where having trouble with Ancestry. I not only do not like their new look but I had to threaten that I would cancel my membership if they did not give me back my old home page which they had changed some months back. I have done that a couple of times and have been successful. I would hate to cancel for I do depend on them and have found so many books there with info that I need. But it has been one thing after another. With their new look and changes they made they want me to up grade my browser. Not long after I got my new computer MSN did automatically upgraded my browser & I lost the use of my scanner and could not access the internet. I had to take my computer back a day. Same thing happened when I tried to upgrade on the Ancestry site. Another problem. I ordered their new 2009 Family Tree Maker but gave it away for it was just too confusing for me. In all cases they want the customer to let th! em send all this info to you but it takes hours to go through & it is all wrong. I am going to write Ancestry back and include all of your feed back (without using anyone's name). If that does not work then I believe that writing to CEO Timothy Sullivan is not a bad idea. Thank you all again, I knew I could count on the people on this list. I thought if you all understood my problems then it was Ancestry's fault and not my inability in communicating my problems. Julia ------------------------------- To unsubscribe from the list, please send an email to TNLINCOL-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message ------------------------------- To unsubscribe from the list, please send an email to TNLINCOL-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message ------------------------------- To unsubscribe from the list, please send an email to TNLINCOL-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message

I do not like the new look, either - it's too messy and confusing to me - I wish they would go back to the old look.  I, too, am having to make a decision whether or not to renew first of the year.  Now they want me to install a new viewer to make images clearer - can this damage my computer?  ________________________________ From: "BlackOtterK@aol.com" <BlackOtterK@aol.com> To: tnlincol@rootsweb.com Sent: Thursday, October 22, 2009 9:46:14 PM Subject: Re: [TNLINCOL] Ancestry problems Hi Julia, I too have had nothing but problems with Ancestry ever since they changed to their "New Look".  I have voiced my displeasure and asked to go back to the old search ways.  It took an act of Congress to get it changed and about every week or so, they again slip back to the New Look.  They  need to listed to their subscribers.  Shirley In a message dated 10/22/2009 8:36:59 P.M. Central Daylight Time,  jmolitz@cox.net writes: Thanks  to all that responded to my question if others on this list where having  trouble with Ancestry.  I not only do not like their new look but I had  to threaten that I would cancel my membership if they did not give me back my  old home page which they had changed some months back.  I have done that  a couple of times and have been successful.  I would hate to cancel for I  do depend on them and have found so many books there with info that I  need.  But it has been one thing after another.  With their new look  and changes they made they want me to up grade my browser. Not long after I  got my new computer MSN did automatically upgraded my browser & I lost the  use of my scanner and could not access the internet.  I had to take my  computer back a day.  Same thing happened when I tried to upgrade on the  Ancestry site.  Another problem.  I ordered their new 2009 Family  Tree Maker but gave it away for it was just too confusing for me.  In all  cases they want the customer to let th! em send all this info to you but it  takes hours to go through & it is all wrong. I am going to write  Ancestry back and include all of your feed back (without using anyone's  name).  If that does not work then I believe that writing to CEO Timothy  Sullivan is not a bad idea. Thank you all again, I knew I could count  on the people on this list.  I thought if you all understood my problems  then it was Ancestry's fault and not my inability in communicating my  problems. Julia ------------------------------- To  unsubscribe from the list, please send an email to  TNLINCOL-request@rootsweb.com with the word 'unsubscribe' without the quotes  in the subject and the body of the  message ------------------------------- To unsubscribe from the list, please send an email to TNLINCOL-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message

Hi Julia, I too have had nothing but problems with Ancestry ever since they changed to their "New Look". I have voiced my displeasure and asked to go back to the old search ways. It took an act of Congress to get it changed and about every week or so, they again slip back to the New Look. They need to listed to their subscribers. Shirley In a message dated 10/22/2009 8:36:59 P.M. Central Daylight Time, jmolitz@cox.net writes: Thanks to all that responded to my question if others on this list where having trouble with Ancestry. I not only do not like their new look but I had to threaten that I would cancel my membership if they did not give me back my old home page which they had changed some months back. I have done that a couple of times and have been successful. I would hate to cancel for I do depend on them and have found so many books there with info that I need. But it has been one thing after another. With their new look and changes they made they want me to up grade my browser. Not long after I got my new computer MSN did automatically upgraded my browser & I lost the use of my scanner and could not access the internet. I had to take my computer back a day. Same thing happened when I tried to upgrade on the Ancestry site. Another problem. I ordered their new 2009 Family Tree Maker but gave it away for it was just too confusing for me. In all cases they want the customer to let th! em send all this info to you but it takes hours to go through & it is all wrong. I am going to write Ancestry back and include all of your feed back (without using anyone's name). If that does not work then I believe that writing to CEO Timothy Sullivan is not a bad idea. Thank you all again, I knew I could count on the people on this list. I thought if you all understood my problems then it was Ancestry's fault and not my inability in communicating my problems. Julia ------------------------------- To unsubscribe from the list, please send an email to TNLINCOL-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message

Julia, Dickson, Franklin, Jackson, Lawrence and Lincoln County are all on roll # 123 in 1820 so maybe that has something to do with it. I know nothing about ancestry. We have the 1820 census of TN index book. Jewel ----- Original Message ----- From: <tnlincol-request@rootsweb.com> To: <tnlincol@rootsweb.com> Sent: Thursday, October 22, 2009 2:54 PM Subject: TNLINCOL Digest, Vol 4, Issue 157 > > > Today's Topics: > > 1. Help needed from Ancestry member (Julia Molitz) > 2. Re: Help needed from Ancestry member > (prossergenealogy@comcast.net) > 3. Re: Help needed from Ancestry member (Cindy Mears) > 4. Re: Help needed from Ancestry member (SMBEDWELL@aol.com) > 5. Re: Help needed from Ancestry member (Donna Hanlon) > 6. Re: Help needed from Ancestry member (LYNDON NIX) > > > ---------------------------------------------------------------------- > > Message: 1 > Date: Thu, 22 Oct 2009 10:18:31 -0700 > From: "Julia Molitz" <jmolitz@cox.net> > Subject: [TNLINCOL] Help needed from Ancestry member > To: "TNLINCOL" <tnlincol@rootsweb.com> > Message-ID: <15DF73ED30BE49919488B709055CB7DA@Julia> > Content-Type: text/plain; charset="iso-8859-1" > > Ancestry.com members. Are you having problems finding people on the 1820 > Lincoln CO., TN census? Some months back Ancestry redesigned their web > site . After that when I put a name in the 1820 LCT index at Ancestry > nothing comes up but if I put in Jackson CO., TN then I can get to the LCT > census page for that person. I saw someplace a long time ago & may now be > mistaken but I do not believe there is a 1820 census for Jackson CO., TN > that survived if there was one. I am having a disagreement with Ancestry > for I am not able to get them to understand me. Would a Ancestry member > on this list try to find someone they know to be in the 1820 LCT census & > see what happens? > > Also when I try to find someone I know to be on the 1800 Cumberland CO., > NC list, when I click onto the thumbnail to go to that person on the > census after putting in all the info in the index, I get nothing plus the > state window that I put NC in comes back as if I put "All State" in. > > > > Julia > > ------------------------------ > > Message: 2 > Date: Thu, 22 Oct 2009 17:56:26 +0000 (UTC) > From: prossergenealogy@comcast.net > Subject: Re: [TNLINCOL] Help needed from Ancestry member > To: tnlincol@rootsweb.com > Message-ID: > <1400180793.1142351256234186022.JavaMail.root@sz0122a.westchester.pa.mail.comcast.net> > > Content-Type: text/plain; charset=utf-8 > > > > Julia, > > > > You are correct. I checked surnames of Prosser, Richardson and Greer in > Lincoln COunty and it came back "no match." > > > > Bobby Prosser > > prossergenealogy@comcast.net > > > ----- Original Message ----- > From: "Julia Molitz" <jmolitz@cox.net> > To: "TNLINCOL" <tnlincol@rootsweb.com> > Sent: Thursday, October 22, 2009 12:18:31 PM GMT -06:00 US/Canada Central > Subject: [TNLINCOL] Help needed from Ancestry member > > Ancestry.com members. ?Are you having problems finding people on the 1820 > Lincoln CO., TN census? ?Some months back Ancestry redesigned their web > site . ?After that when I put a name in the 1820 LCT index at Ancestry > nothing comes up but if I put in Jackson CO., TN then I can get to the LCT > census page for that person. ?I saw someplace a long time ago & may now be > mistaken but I do not believe there is a 1820 census for Jackson CO., TN > that survived if there was one. ?I am having a disagreement with Ancestry > for I am not able to get them to understand me. ?Would a Ancestry member > on this list try to find someone they know to be in the 1820 LCT census & > see what happens? > > Also when I try to find someone I know to be on the 1800 Cumberland CO., > NC list, when I click onto the thumbnail to go to that person on the > census after putting in all the info in the index, I get nothing plus the > state window that I put NC in comes back as if I put "All State" in. > > > > Julia > ? > ------------------------------- > To unsubscribe from the list, please send an email to > TNLINCOL-request@rootsweb.com with the word 'unsubscribe' without the > quotes in the subject and the body of the message > > > ------------------------------ > > Message: 3 > Date: Thu, 22 Oct 2009 10:51:51 -0700 (PDT) > From: Cindy Mears <cindy_lou_143@yahoo.com> > Subject: Re: [TNLINCOL] Help needed from Ancestry member > To: tnlincol@rootsweb.com > Message-ID: <342209.21357.qm@web34506.mail.mud.yahoo.com> > Content-Type: text/plain; charset=iso-8859-1 > > Julia, I see what you mean.? I tried to find the Jones's in 1820 in LCT > census . Luckly we have 1820 on Lincoln's site. Cindy > > --- On Thu, 10/22/09, Julia Molitz <jmolitz@cox.net> wrote: > > > From: Julia Molitz <jmolitz@cox.net> > Subject: [TNLINCOL] Help needed from Ancestry member > To: "TNLINCOL" <tnlincol@rootsweb.com> > Date: Thursday, October 22, 2009, 12:18 PM > > > Ancestry.com members.? Are you having problems finding people on the 1820 > Lincoln CO., TN census?? Some months back Ancestry redesigned their web > site .? After that when I put a name in the 1820 LCT index at Ancestry > nothing comes up but if I put in Jackson CO., TN then I can get to the LCT > census page for that person.? I saw someplace a long time ago & may now be > mistaken but I do not believe there is a 1820 census for Jackson CO., TN > that survived if there was one.? I am having a disagreement with Ancestry > for I am not able to get them to understand me.? Would a Ancestry member > on this list try to find someone they know to be in the 1820 LCT census & > see what happens? > > Also when I try to find someone I know to be on the 1800 Cumberland CO., > NC list, when I click onto the thumbnail to go to that person on the > census after putting in all the info in the index, I get nothing plus the > state window that I put NC in comes back as if I put "All State" in. > > > > Julia > > ------------------------------- > To unsubscribe from the list, please send an email to > TNLINCOL-request@rootsweb.com with the word 'unsubscribe' without the > quotes in the subject and the body of the message > > > > > > ------------------------------ > > Message: 4 > Date: Thu, 22 Oct 2009 14:10:48 EDT > From: SMBEDWELL@aol.com > Subject: Re: [TNLINCOL] Help needed from Ancestry member > To: tnlincol@rootsweb.com > Message-ID: <bda.4f471de7.3811fa28@aol.com> > Content-Type: text/plain; charset="US-ASCII" > > Julia, > > I am getting Jackson County, Tennessee also. > > Sonja Bedwell > > > ------------------------------ > > Message: 5 > Date: Thu, 22 Oct 2009 14:12:31 -0500 > From: Donna Hanlon <dehanlon47@hotmail.com> > Subject: Re: [TNLINCOL] Help needed from Ancestry member > To: LCT list <tnlincol@rootsweb.com> > Message-ID: <BLU109-W2644E468E1D5E3ABE8EB38C7BE0@phx.gbl> > Content-Type: text/plain; charset="iso-8859-1" > > > Found the same problem when looking at 1820 Joel Swanner. On the census > original at the top of the page in the left margin is clearly written > Lincoln, but the Ancestry index reads Jackson ct. it may jsut be me, but > I HATE the new Ancestry format. > >> From: jmolitz@cox.net >> To: tnlincol@rootsweb.com >> Date: Thu, 22 Oct 2009 10:18:31 -0700 >> Subject: [TNLINCOL] Help needed from Ancestry member >> >> Ancestry.com members. Are you having problems finding people on the 1820 >> Lincoln CO., TN census? Some months back Ancestry redesigned their web >> site . After that when I put a name in the 1820 LCT index at Ancestry >> nothing comes up but if I put in Jackson CO., TN then I can get to the >> LCT census page for that person. I saw someplace a long time ago & may >> now be mistaken but I do not believe there is a 1820 census for Jackson >> CO., TN that survived if there was one. I am having a disagreement with >> Ancestry for I am not able to get them to understand me. Would a >> Ancestry member on this list try to find someone they know to be in the >> 1820 LCT census & see what happens? >> >> Also when I try to find someone I know to be on the 1800 Cumberland CO., >> NC list, when I click onto the thumbnail to go to that person on the >> census after putting in all the info in the index, I get nothing plus the >> state window that I put NC in comes back as if I put "All State" in. >> >> >> >> Julia >> >> ------------------------------- >> To unsubscribe from the list, please send an email to >> TNLINCOL-request@rootsweb.com with the word 'unsubscribe' without the >> quotes in the subject and the body of the message > > _________________________________________________________________ > Windows 7: I wanted more reliable, now it's more reliable. Wow! > http://microsoft.com/windows/windows-7/default-ga.aspx?h=myidea?ocid=PID24727::T:WLMTAGL:ON:WL:en-US:WWL_WIN_myidea:102009 > > ------------------------------ > > Message: 6 > Date: Thu, 22 Oct 2009 12:54:44 -0700 (PDT) > From: LYNDON NIX <warpaint1128@sbcglobal.net> > Subject: Re: [TNLINCOL] Help needed from Ancestry member > To: tnlincol@rootsweb.com > Message-ID: <465722.65518.qm@web82601.mail.mud.yahoo.com> > Content-Type: text/plain; charset=iso-8859-1 > > I also find all my names in Jackson County and they were in Lincoln. > So don't know what has happened here. > Gay Nix > > > > --- On Thu, 10/22/09, Donna Hanlon <dehanlon47@hotmail.com> wrote: > > From: Donna Hanlon <dehanlon47@hotmail.com> > Subject: Re: [TNLINCOL] Help needed from Ancestry member > To: "LCT list" <tnlincol@rootsweb.com> > Date: Thursday, October 22, 2009, 2:12 PM > > > Found the same problem when looking at 1820 Joel Swanner. On the census > original at the top of the page in the left margin is clearly written > Lincoln, but the Ancestry index reads Jackson ct.? it may jsut be me, but > I HATE the new Ancestry format. > >> From: jmolitz@cox.net >> To: tnlincol@rootsweb.com >> Date: Thu, 22 Oct 2009 10:18:31 -0700 >> Subject: [TNLINCOL] Help needed from Ancestry member >> >> Ancestry.com members.? Are you having problems finding people on the 1820 >> Lincoln CO., TN census?? Some months back Ancestry redesigned their web >> site .? After that when I put a name in the 1820 LCT index at Ancestry >> nothing comes up but if I put in Jackson CO., TN then I can get to the >> LCT census page for that person.? I saw someplace a long time ago & may >> now be mistaken but I do not believe there is a 1820 census for Jackson >> CO., TN that survived if there was one.? I am having a disagreement with >> Ancestry for I am not able to get them to understand me.? Would a >> Ancestry member on this list try to find someone they know to be in the >> 1820 LCT census & see what happens? >> >> Also when I try to find someone I know to be on the 1800 Cumberland CO., >> NC list, when I click onto the thumbnail to go to that person on the >> census after putting in all the info in the index, I get nothing plus the >> state window that I put NC in comes back as if I put "All State" in. >> >> >> >> Julia >>? >> ------------------------------- >> To unsubscribe from the list, please send an email to >> TNLINCOL-request@rootsweb.com with the word 'unsubscribe' without the >> quotes in the subject and the body of the message > ??? ???????? ?????? ??? ? > _________________________________________________________________ > Windows 7: I wanted more reliable, now it's more reliable. Wow! > http://microsoft.com/windows/windows-7/default-ga.aspx?h=myidea?ocid=PID24727::T:WLMTAGL:ON:WL:en-US:WWL_WIN_myidea:102009 > > ------------------------------- > To unsubscribe from the list, please send an email to > TNLINCOL-request@rootsweb.com with the word 'unsubscribe' without the > quotes in the subject and the body of the message > > > ------------------------------ > > To contact the TNLINCOL list administrator, send an email to > TNLINCOL-admin@rootsweb.com. > > To post a message to the TNLINCOL mailing list, send an email to > TNLINCOL@rootsweb.com. > > __________________________________________________________ > To unsubscribe from the list, please send an email to > TNLINCOL-request@rootsweb.com > with the word "unsubscribe" without the quotes in the subject and the body > of the > email with no additional text. > > > End of TNLINCOL Digest, Vol 4, Issue 157 > **************************************** >

For years the Lawrence Co., IN census for 1840 has been indexed with Lagrange Co., IN. Lawrence Co. had no inhabitants listed on Ancestry. A bunch of us on the Lawrence Co. mailing list decided a couple of years ago that we would all write to them at the same time about the problem. End result: Ancestry removed Lawrence Co. from the list of counties in Indiana on the 1840 census as if it did not exist!!! The inhabitants of Lawrence Co. are still indexed at Ancestry as having been enumerated in Lagrange Co.! Funny thing, the local library manages to get it right! Carol Anne --- On Thu, 10/22/09, Julia Molitz <jmolitz@cox.net> wrote: > From: Julia Molitz <jmolitz@cox.net> > Subject: [TNLINCOL] Ancestry problems > To: "TNLINCOL" <tnlincol@rootsweb.com> > Date: Thursday, October 22, 2009, 6:30 PM > Thanks to all that responded to my > question if others on this list where having trouble with > Ancestry.  I not only do not like their new look but I > had to threaten that I would cancel my membership if they > did not give me back my old home page which they had changed > some months back.  I have done that a couple of times > and have been successful.  I would hate to cancel for I > do depend on them and have found so many books there with > info that I need.  But it has been one thing after > another.  With their new look and changes they made > they want me to up grade my browser. Not long after I got my > new computer MSN did automatically upgraded my browser & > I lost the use of my scanner and could not access the > internet.  I had to take my computer back a day.  > Same thing happened when I tried to upgrade on the Ancestry > site.  Another problem.  I ordered their new 2009 > Family Tree Maker but gave it away for it was just too > confusing for me.  In all cases they want the customer > to let th! > em send all this info to you but it takes hours to go > through & it is all wrong. > > I am going to write Ancestry back and include all of your > feed back (without using anyone's name).  If that does > not work then I believe that writing to CEO Timothy Sullivan > is not a bad idea. > > Thank you all again, I knew I could count on the people on > this list.  I thought if you all understood my problems > then it was Ancestry's fault and not my inability in > communicating my problems. > > Julia > > > ------------------------------- > To unsubscribe from the list, please send an email to TNLINCOL-request@rootsweb.com > with the word 'unsubscribe' without the quotes in the > subject and the body of the message >

Jewel, This could very well be the problem. I have written them this evening. I will get back to all to let you know if they fix the problem. ----- Original Message ----- From: "Jewel Casey" <jcasey@cafes.net> To: <tnlincol@rootsweb.com> Sent: Thursday, October 22, 2009 6:15 PM Subject: Re: [TNLINCOL] TNLINCOL Digest, Vol 4, Issue 157 > Julia, > > Dickson, Franklin, Jackson, Lawrence and Lincoln County are all on roll # > 123 in 1820 so maybe that has something to do with it. I know nothing > about > ancestry. We have the 1820 census of TN index book. > > Jewel > ----- Original Message ----- > From: <tnlincol-request@rootsweb.com> > To: <tnlincol@rootsweb.com> > Sent: Thursday, October 22, 2009 2:54 PM > Subject: TNLINCOL Digest, Vol 4, Issue 157 > > >> >> >> Today's Topics: >> >> 1. Help needed from Ancestry member (Julia Molitz) >> 2. Re: Help needed from Ancestry member >> (prossergenealogy@comcast.net) >> 3. Re: Help needed from Ancestry member (Cindy Mears) >> 4. Re: Help needed from Ancestry member (SMBEDWELL@aol.com) >> 5. Re: Help needed from Ancestry member (Donna Hanlon) >> 6. Re: Help needed from Ancestry member (LYNDON NIX) >> >> >> ---------------------------------------------------------------------- >> >> Message: 1 >> Date: Thu, 22 Oct 2009 10:18:31 -0700 >> From: "Julia Molitz" <jmolitz@cox.net> >> Subject: [TNLINCOL] Help needed from Ancestry member >> To: "TNLINCOL" <tnlincol@rootsweb.com> >> Message-ID: <15DF73ED30BE49919488B709055CB7DA@Julia> >> Content-Type: text/plain; charset="iso-8859-1" >> >> Ancestry.com members. Are you having problems finding people on the 1820 >> Lincoln CO., TN census? Some months back Ancestry redesigned their web >> site . After that when I put a name in the 1820 LCT index at Ancestry >> nothing comes up but if I put in Jackson CO., TN then I can get to the >> LCT >> census page for that person. I saw someplace a long time ago & may now >> be >> mistaken but I do not believe there is a 1820 census for Jackson CO., TN >> that survived if there was one. I am having a disagreement with Ancestry >> for I am not able to get them to understand me. Would a Ancestry member >> on this list try to find someone they know to be in the 1820 LCT census & >> see what happens? >> >> Also when I try to find someone I know to be on the 1800 Cumberland CO., >> NC list, when I click onto the thumbnail to go to that person on the >> census after putting in all the info in the index, I get nothing plus the >> state window that I put NC in comes back as if I put "All State" in. >> >> >> >> Julia >> >> ------------------------------ >> >> Message: 2 >> Date: Thu, 22 Oct 2009 17:56:26 +0000 (UTC) >> From: prossergenealogy@comcast.net >> Subject: Re: [TNLINCOL] Help needed from Ancestry member >> To: tnlincol@rootsweb.com >> Message-ID: >> <1400180793.1142351256234186022.JavaMail.root@sz0122a.westchester.pa.mail.comcast.net> >> >> Content-Type: text/plain; charset=utf-8 >> >> >> >> Julia, >> >> >> >> You are correct. I checked surnames of Prosser, Richardson and Greer in >> Lincoln COunty and it came back "no match." >> >> >> >> Bobby Prosser >> >> prossergenealogy@comcast.net >> >> >> ----- Original Message ----- >> From: "Julia Molitz" <jmolitz@cox.net> >> To: "TNLINCOL" <tnlincol@rootsweb.com> >> Sent: Thursday, October 22, 2009 12:18:31 PM GMT -06:00 US/Canada Central >> Subject: [TNLINCOL] Help needed from Ancestry member >> >> Ancestry.com members. ?Are you having problems finding people on the 1820 >> Lincoln CO., TN census? ?Some months back Ancestry redesigned their web >> site . ?After that when I put a name in the 1820 LCT index at Ancestry >> nothing comes up but if I put in Jackson CO., TN then I can get to the >> LCT >> census page for that person. ?I saw someplace a long time ago & may now >> be >> mistaken but I do not believe there is a 1820 census for Jackson CO., TN >> that survived if there was one. ?I am having a disagreement with Ancestry >> for I am not able to get them to understand me. ?Would a Ancestry member >> on this list try to find someone they know to be in the 1820 LCT census & >> see what happens? >> >> Also when I try to find someone I know to be on the 1800 Cumberland CO., >> NC list, when I click onto the thumbnail to go to that person on the >> census after putting in all the info in the index, I get nothing plus the >> state window that I put NC in comes back as if I put "All State" in. >> >> >> >> Julia >> ? >> ------------------------------- >> To unsubscribe from the list, please send an email to >> TNLINCOL-request@rootsweb.com with the word 'unsubscribe' without the >> quotes in the subject and the body of the message >> >> >> ------------------------------ >> >> Message: 3 >> Date: Thu, 22 Oct 2009 10:51:51 -0700 (PDT) >> From: Cindy Mears <cindy_lou_143@yahoo.com> >> Subject: Re: [TNLINCOL] Help needed from Ancestry member >> To: tnlincol@rootsweb.com >> Message-ID: <342209.21357.qm@web34506.mail.mud.yahoo.com> >> Content-Type: text/plain; charset=iso-8859-1 >> >> Julia, I see what you mean.? I tried to find the Jones's in 1820 in LCT >> census . Luckly we have 1820 on Lincoln's site. Cindy >> >> --- On Thu, 10/22/09, Julia Molitz <jmolitz@cox.net> wrote: >> >> >> From: Julia Molitz <jmolitz@cox.net> >> Subject: [TNLINCOL] Help needed from Ancestry member >> To: "TNLINCOL" <tnlincol@rootsweb.com> >> Date: Thursday, October 22, 2009, 12:18 PM >> >> >> Ancestry.com members.? Are you having problems finding people on the 1820 >> Lincoln CO., TN census?? Some months back Ancestry redesigned their web >> site .? After that when I put a name in the 1820 LCT index at Ancestry >> nothing comes up but if I put in Jackson CO., TN then I can get to the >> LCT >> census page for that person.? I saw someplace a long time ago & may now >> be >> mistaken but I do not believe there is a 1820 census for Jackson CO., TN >> that survived if there was one.? I am having a disagreement with Ancestry >> for I am not able to get them to understand me.? Would a Ancestry member >> on this list try to find someone they know to be in the 1820 LCT census & >> see what happens? >> >> Also when I try to find someone I know to be on the 1800 Cumberland CO., >> NC list, when I click onto the thumbnail to go to that person on the >> census after putting in all the info in the index, I get nothing plus the >> state window that I put NC in comes back as if I put "All State" in. >> >> >> >> Julia >> >> ------------------------------- >> To unsubscribe from the list, please send an email to >> TNLINCOL-request@rootsweb.com with the word 'unsubscribe' without the >> quotes in the subject and the body of the message >> >> >> >> >> >> ------------------------------ >> >> Message: 4 >> Date: Thu, 22 Oct 2009 14:10:48 EDT >> From: SMBEDWELL@aol.com >> Subject: Re: [TNLINCOL] Help needed from Ancestry member >> To: tnlincol@rootsweb.com >> Message-ID: <bda.4f471de7.3811fa28@aol.com> >> Content-Type: text/plain; charset="US-ASCII" >> >> Julia, >> >> I am getting Jackson County, Tennessee also. >> >> Sonja Bedwell >> >> >> ------------------------------ >> >> Message: 5 >> Date: Thu, 22 Oct 2009 14:12:31 -0500 >> From: Donna Hanlon <dehanlon47@hotmail.com> >> Subject: Re: [TNLINCOL] Help needed from Ancestry member >> To: LCT list <tnlincol@rootsweb.com> >> Message-ID: <BLU109-W2644E468E1D5E3ABE8EB38C7BE0@phx.gbl> >> Content-Type: text/plain; charset="iso-8859-1" >> >> >> Found the same problem when looking at 1820 Joel Swanner. On the census >> original at the top of the page in the left margin is clearly written >> Lincoln, but the Ancestry index reads Jackson ct. it may jsut be me, but >> I HATE the new Ancestry format. >> >>> From: jmolitz@cox.net >>> To: tnlincol@rootsweb.com >>> Date: Thu, 22 Oct 2009 10:18:31 -0700 >>> Subject: [TNLINCOL] Help needed from Ancestry member >>> >>> Ancestry.com members. Are you having problems finding people on the >>> 1820 >>> Lincoln CO., TN census? Some months back Ancestry redesigned their web >>> site . After that when I put a name in the 1820 LCT index at Ancestry >>> nothing comes up but if I put in Jackson CO., TN then I can get to the >>> LCT census page for that person. I saw someplace a long time ago & may >>> now be mistaken but I do not believe there is a 1820 census for Jackson >>> CO., TN that survived if there was one. I am having a disagreement with >>> Ancestry for I am not able to get them to understand me. Would a >>> Ancestry member on this list try to find someone they know to be in the >>> 1820 LCT census & see what happens? >>> >>> Also when I try to find someone I know to be on the 1800 Cumberland CO., >>> NC list, when I click onto the thumbnail to go to that person on the >>> census after putting in all the info in the index, I get nothing plus >>> the >>> state window that I put NC in comes back as if I put "All State" in. >>> >>> >>> >>> Julia >>> >>> ------------------------------- >>> To unsubscribe from the list, please send an email to >>> TNLINCOL-request@rootsweb.com with the word 'unsubscribe' without the >>> quotes in the subject and the body of the message >> >> _________________________________________________________________ >> Windows 7: I wanted more reliable, now it's more reliable. Wow! >> http://microsoft.com/windows/windows-7/default-ga.aspx?h=myidea?ocid=PID24727::T:WLMTAGL:ON:WL:en-US:WWL_WIN_myidea:102009 >> >> ------------------------------ >> >> Message: 6 >> Date: Thu, 22 Oct 2009 12:54:44 -0700 (PDT) >> From: LYNDON NIX <warpaint1128@sbcglobal.net> >> Subject: Re: [TNLINCOL] Help needed from Ancestry member >> To: tnlincol@rootsweb.com >> Message-ID: <465722.65518.qm@web82601.mail.mud.yahoo.com> >> Content-Type: text/plain; charset=iso-8859-1 >> >> I also find all my names in Jackson County and they were in Lincoln. >> So don't know what has happened here. >> Gay Nix >> >> >> >> --- On Thu, 10/22/09, Donna Hanlon <dehanlon47@hotmail.com> wrote: >> >> From: Donna Hanlon <dehanlon47@hotmail.com> >> Subject: Re: [TNLINCOL] Help needed from Ancestry member >> To: "LCT list" <tnlincol@rootsweb.com> >> Date: Thursday, October 22, 2009, 2:12 PM >> >> >> Found the same problem when looking at 1820 Joel Swanner. On the census >> original at the top of the page in the left margin is clearly written >> Lincoln, but the Ancestry index reads Jackson ct.? it may jsut be me, but >> I HATE the new Ancestry format. >> >>> From: jmolitz@cox.net >>> To: tnlincol@rootsweb.com >>> Date: Thu, 22 Oct 2009 10:18:31 -0700 >>> Subject: [TNLINCOL] Help needed from Ancestry member >>> >>> Ancestry.com members.? Are you having problems finding people on the >>> 1820 >>> Lincoln CO., TN census?? Some months back Ancestry redesigned their web >>> site .? After that when I put a name in the 1820 LCT index at Ancestry >>> nothing comes up but if I put in Jackson CO., TN then I can get to the >>> LCT census page for that person.? I saw someplace a long time ago & may >>> now be mistaken but I do not believe there is a 1820 census for Jackson >>> CO., TN that survived if there was one.? I am having a disagreement with >>> Ancestry for I am not able to get them to understand me.? Would a >>> Ancestry member on this list try to find someone they know to be in the >>> 1820 LCT census & see what happens? >>> >>> Also when I try to find someone I know to be on the 1800 Cumberland CO., >>> NC list, when I click onto the thumbnail to go to that person on the >>> census after putting in all the info in the index, I get nothing plus >>> the >>> state window that I put NC in comes back as if I put "All State" in. >>> >>> >>> >>> Julia >>>? >>> ------------------------------- >>> To unsubscribe from the list, please send an email to >>> TNLINCOL-request@rootsweb.com with the word 'unsubscribe' without the >>> quotes in the subject and the body of the message >> ??? ???????? ?????? ??? ? >> _________________________________________________________________ >> Windows 7: I wanted more reliable, now it's more reliable. Wow! >> http://microsoft.com/windows/windows-7/default-ga.aspx?h=myidea?ocid=PID24727::T:WLMTAGL:ON:WL:en-US:WWL_WIN_myidea:102009 >> >> ------------------------------- >> To unsubscribe from the list, please send an email to >> TNLINCOL-request@rootsweb.com with the word 'unsubscribe' without the >> quotes in the subject and the body of the message >> >> >> ------------------------------ >> >> To contact the TNLINCOL list administrator, send an email to >> TNLINCOL-admin@rootsweb.com. >> >> To post a message to the TNLINCOL mailing list, send an email to >> TNLINCOL@rootsweb.com. >> >> __________________________________________________________ >> To unsubscribe from the list, please send an email to >> TNLINCOL-request@rootsweb.com >> with the word "unsubscribe" without the quotes in the subject and the >> body >> of the >> email with no additional text. >> >> >> End of TNLINCOL Digest, Vol 4, Issue 157 >> **************************************** >> > > > ------------------------------- > To unsubscribe from the list, please send an email to > TNLINCOL-request@rootsweb.com with the word 'unsubscribe' without the > quotes in the subject and the body of the message >

Thanks to all that responded to my question if others on this list where having trouble with Ancestry. I not only do not like their new look but I had to threaten that I would cancel my membership if they did not give me back my old home page which they had changed some months back. I have done that a couple of times and have been successful. I would hate to cancel for I do depend on them and have found so many books there with info that I need. But it has been one thing after another. With their new look and changes they made they want me to up grade my browser. Not long after I got my new computer MSN did automatically upgraded my browser & I lost the use of my scanner and could not access the internet. I had to take my computer back a day. Same thing happened when I tried to upgrade on the Ancestry site. Another problem. I ordered their new 2009 Family Tree Maker but gave it away for it was just too confusing for me. In all cases they want the customer to let them send all this info to you but it takes hours to go through & it is all wrong. I am going to write Ancestry back and include all of your feed back (without using anyone's name). If that does not work then I believe that writing to CEO Timothy Sullivan is not a bad idea. Thank you all again, I knew I could count on the people on this list. I thought if you all understood my problems then it was Ancestry's fault and not my inability in communicating my problems. Julia

Thanks. Sounds like a plan! In a message dated 10/22/2009 5:07:51 P.M. Central Daylight Time, SMBEDWELL@aol.com writes: They are in the process of getting listed on Nasdaq and expect to raise $100million with their IPo. I suggest addressing our complaints by snail mail to: Timothy Sullivan, CEO The Generations Network 360 West 4800 North Provo, UT 84604

In a message dated 10/22/2009 2:25:31 PM Pacific Daylight Time, VondaD@aol.com writes: For at least ten years I have tried to explain to Ancestry.com that in the 1840 Arkansas census one section of Carroll County is included in the 1840 Conway County census records. Somehow the pages got mixed up. It is obvious what has happened if you look at the name of the county listed at the top of the pages. I found the error years ago when I was reading census records on microfilm. Ancestry refuses to listen. I have never even received a response from them. If anyone finds a way to get their attention please let me know. They are in the process of getting listed on Nasdaq and expect to raise $100million with their IPo. I suggest addressing our complaints by snail mail to: Timothy Sullivan, CEO The Generations Network 360 West 4800 North Provo, UT 84604

Julia, You are correct. I checked surnames of Prosser, Richardson and Greer in Lincoln COunty and it came back "no match." Bobby Prosser prossergenealogy@comcast.net ----- Original Message ----- From: "Julia Molitz" <jmolitz@cox.net> To: "TNLINCOL" <tnlincol@rootsweb.com> Sent: Thursday, October 22, 2009 12:18:31 PM GMT -06:00 US/Canada Central Subject: [TNLINCOL] Help needed from Ancestry member Ancestry.com members.  Are you having problems finding people on the 1820 Lincoln CO., TN census?  Some months back Ancestry redesigned their web site .  After that when I put a name in the 1820 LCT index at Ancestry nothing comes up but if I put in Jackson CO., TN then I can get to the LCT census page for that person.  I saw someplace a long time ago & may now be mistaken but I do not believe there is a 1820 census for Jackson CO., TN that survived if there was one.  I am having a disagreement with Ancestry for I am not able to get them to understand me.  Would a Ancestry member on this list try to find someone they know to be in the 1820 LCT census & see what happens? Also when I try to find someone I know to be on the 1800 Cumberland CO., NC list, when I click onto the thumbnail to go to that person on the census after putting in all the info in the index, I get nothing plus the state window that I put NC in comes back as if I put "All State" in. Julia   ------------------------------- To unsubscribe from the list, please send an email to TNLINCOL-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message

For at least ten years I have tried to explain to Ancestry.com that in the 1840 Arkansas census one section of Carroll County is included in the 1840 Conway County census records. Somehow the pages got mixed up. It is obvious what has happened if you look at the name of the county listed at the top of the pages. I found the error years ago when I was reading census records on microfilm. Ancestry refuses to listen. I have never even received a response from them. If anyone finds a way to get their attention please let me know. In a message dated 10/22/2009 3:04:00 P.M. Central Daylight Time, familytracker@comcast.net writes: I have pointed out this problem to Ancestry.com 3 times over a 6 month period without any success. They refuse to accept that their program link points to an incorrect database. I've even given them 3 other sources to use to verify that the data they are linking to is incorrect. They simply ignore me each time. I try to explain to them how damaging it is to their credibility, but they just don't get it. Maybe if everyone on this list hits them, they will wake up.

I have pointed out this problem to Ancestry.com 3 times over a 6 month period without any success. They refuse to accept that their program link points to an incorrect database. I've even given them 3 other sources to use to verify that the data they are linking to is incorrect. They simply ignore me each time. I try to explain to them how damaging it is to their credibility, but they just don't get it. Maybe if everyone on this list hits them, they will wake up. You are right. All LCT data is shown under links to Jackson County TN.

Found the same problem when looking at 1820 Joel Swanner. On the census original at the top of the page in the left margin is clearly written Lincoln, but the Ancestry index reads Jackson ct. it may jsut be me, but I HATE the new Ancestry format. > From: jmolitz@cox.net > To: tnlincol@rootsweb.com > Date: Thu, 22 Oct 2009 10:18:31 -0700 > Subject: [TNLINCOL] Help needed from Ancestry member > > Ancestry.com members. Are you having problems finding people on the 1820 Lincoln CO., TN census? Some months back Ancestry redesigned their web site . After that when I put a name in the 1820 LCT index at Ancestry nothing comes up but if I put in Jackson CO., TN then I can get to the LCT census page for that person. I saw someplace a long time ago & may now be mistaken but I do not believe there is a 1820 census for Jackson CO., TN that survived if there was one. I am having a disagreement with Ancestry for I am not able to get them to understand me. Would a Ancestry member on this list try to find someone they know to be in the 1820 LCT census & see what happens? > > Also when I try to find someone I know to be on the 1800 Cumberland CO., NC list, when I click onto the thumbnail to go to that person on the census after putting in all the info in the index, I get nothing plus the state window that I put NC in comes back as if I put "All State" in. > > > > Julia > > ------------------------------- > To unsubscribe from the list, please send an email to TNLINCOL-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message _________________________________________________________________ Windows 7: I wanted more reliable, now it's more reliable. Wow! http://microsoft.com/windows/windows-7/default-ga.aspx?h=myidea?ocid=PID24727::T:WLMTAGL:ON:WL:en-US:WWL_WIN_myidea:102009

Julia, I am getting Jackson County, Tennessee also. Sonja Bedwell