This is a Message Board Post that is gatewayed to this mailing list. Classification: Query Message Board URL: http://boards.ancestry.com/mbexec/msg/an/AgB.2ACE/162.1.1 Message Board Post: David, Thanks for this information. Since I went on Charter I added a firewall. I have found it to cause rejection of several things. I need to remember to try disabling it when I see problems of this sort. Diana