Florence, Well, you did what you were supposed to do, and your complaint is very legit. I hope it works out well, and thanks for the warning. Have a great summer, Betty B. From: [email protected] Reply-To: [email protected] To: [email protected] Subject: [TNGRAING-L] Re:Ancestry Subscription Renewal Confirmation <Beware> Date: Fri, 20 Jun 2003 00:00:35 EDT Betty, Done with 1 phone call from them and 2 telephone calls from, me to them..... I do understand about unsubscribing...... :-) Just wanted everyone to understand that there are some crooks out there....... I enjoyed my subscription, but I certainly can't go back for another year now,,,,, as I had planned on doing innn Sept anyway....... Florence > Just curious - Did you call them on the telephone to cancel your > subscription? You cannot cancel with an email - it has to be a phone call - > > and it has to be cancelled before the subscription is due. They give all > this information in the email they send telling us the subscription will > expire in a few weeks. When I cancelled my subscription, on the phone, they > > gave me a Confirmation Number for the cancellation. > > I recommend that anyone cancelling a subscription with Ancestry take down > the name of the person that you spoke with, make sure you get a > confirmation number, and hang onto number until you are sure they did not > charge your credit card. > > The customer service phone number is 1-800-262-3787. > > Betty ==== TNGRAING Mailing List ==== To UNSUBSCRIBE please send your message to [email protected] _________________________________________________________________ Protect your PC - get McAfee.com VirusScan Online http://clinic.mcafee.com/clinic/ibuy/campaign.asp?cid=3963