Hi guys, Chuck brought to my attention the fact that I misspelled Fredericksburg in my last message. Sorry, didn't have my glasses on when I wrote the message. There is no Y in FredericksburG. Due to old age I have fat fingers in the morning and bad eyesight to boot. bummer.... sorry bj

Is anyone on this list using Mindspring/Earthlink and having problems getting on line? My local access number was changed to include Ft. Campbell and Hopkinsville---the only local number has a 439 prefix! For the past month or so, I've had to compete with everyone else---kept getting busy signals! Well, for the past 2 days, as soon as I get online, I get kicked off and a "reconnect" message. The good thing is I have a "free trial" with MSN and AOL---so Earthlink might be losing a customer! (Not that they would care) They just raised their rates, too---not a good time to have lousy service. I just sent a message to "customer support" and if I don't get some kind of satisfaction (in the past couple of months, the support has been about as lousy as the service), I will be changing my email address. Since I correspond with many people on this list, I thought I'd let you know there is a "problem"---and I wouldn't want Mollie to get upset if she sees an "unsubscribe" message because she would immediately get a "subscribe" message from the new address! Sandy Ellis

We have been with earthlink for four years now, and have had minimal problems with them. Before you go to MSN or AOL, call their support 800 # ans talk to a rep. Your beat bet would be to call very late at night or early in the morning. We are hearing all kinds of horror stories about MSN and AOL has it's own problems. I do know that once you download a free AOL program, you will not be able to get rid of all of it until you call a professional or replace yopur harddrive. As I said we have had good luck with calling them in the wee hours, and they have helped us tremendously. Roger ----- Original Message ----- From: "Sandra Ellis" <sjellis@mindspring.com> To: <TNDICKSO-L@rootsweb.com> Sent: Saturday, August 18, 2001 9:04 AM Subject: [TNDICKSO] Internet connections > Is anyone on this list using Mindspring/Earthlink and having problems > getting on line? My local access number was changed to include Ft. Campbell > and Hopkinsville---the only local number has a 439 prefix! For the past > month or so, I've had to compete with everyone else---kept getting busy > signals! Well, for the past 2 days, as soon as I get online, I get kicked > off and a "reconnect" message. The good thing is I have a "free trial" with > MSN and AOL---so Earthlink might be losing a customer! (Not that they would > care) They just raised their rates, too---not a good time to have lousy > service. I just sent a message to "customer support" and if I don't get > some kind of satisfaction (in the past couple of months, the support has > been about as lousy as the service), I will be changing my email address. > > Since I correspond with many people on this list, I thought I'd let you know > there is a "problem"---and I wouldn't want Mollie to get upset if she sees > an "unsubscribe" message because she would immediately get a "subscribe" > message from the new address! > > Sandy Ellis > > > ==== TNDICKSO Mailing List ==== > http://www.rootsweb.com/~tndickso/index.htm > To submit your SURNAMES go to this site and fill out the form: http://www.rootsweb.com/~tndickso/sursubmit.htm > > ============================== > Join the RootsWeb WorldConnect Project: > Linking the world, one GEDCOM at a time. > http://worldconnect.rootsweb.com >

Thanks for the information, Roger. (I remember you from JayCee's cooking list! You been building any more barns lately?) I have been satisfied with Mindspring until the past few months. When I contacted them about the access number, they basically let me know they'd received my message. (No solutions/suggestions.) It's "bad" when I try to get online between 3:30 and 5:00 (in the morning!) and get busy signals. I don't plan to ever "hire" anyone to go near my computer. My son wouldn't allow anyone else to touch this computer. (He is a "principal database developer, architect, and administrator"---whatever that means. I just stomp my feet and he comes running!) Are you two planning another trip back to Tennessee this fall? (It's difficult to keep up with all the people visiting this area!) If you do, be sure to check out the new location of the Montgomery Co. Archives if you get a chance. (I forget what families you are researching!) Sandy Ellis