Sarah, are you using 5.0 or 6.0. I have heard many complaints about 6.0 including just signing on...I sub to many lists and I don't seem to be having any problems with 5.0 other than sometimes my buddy lists won't load and the hyperlinks...even though they are AOL hyperlinks aol won't open them, so I have to copy and paste into explorer....just a thought Kymm