I have a situation which occurs ever so often. I get all the information into the memo field, then when I go to put in the source, it freezes. So I have no choice but to get out of TMG and go back in. When I do, somehow the only thing I get is an abbreviated Witness in the information fields. So then I have to delete and start over. I try to remember to put the source in first because I don't have the problem when I do that but I almost always forget. When this happens I validate the file integrity and several other things and it works fine for a while, but it always happens again when I least expect it. I'm wondering if I'm hitting a wrong key or what. Anybody got any ideas? Jean

I, too, experience that annoying glitch on the Witness screen. The freeze produces an abort message and none of the three offered choices allows me to proceed. (The message, which I don't remember exactly, has something to do w/subscripts, which I am not using). There must be user error here w/some keys I am pressing by mistake. It only happens when I am putting a persons' ID number in. Love having the board back, hearty thanks to the troubleshooters behind it! Danielle Forestier -----Original Message----- From: Jean Suddarth [mailto:[email protected]] Sent: Tuesday, March 13, 2018 5:09 AM To: [email protected] Subject: [TMG] Question regarding inputting sources I have a situation which occurs ever so often. I get all the information into the memo field, then when I go to put in the source, it freezes. So I have no choice but to get out of TMG and go back in. When I do, somehow the only thing I get is an abbreviated Witness in the information fields. So then I have to delete and start over. I try to remember to put the source in first because I don't have the problem when I do that but I almost always forget. When this happens I validate the file integrity and several other things and it works fine for a while, but it always happens again when I least expect it. I'm wondering if I'm hitting a wrong key or what. Anybody got any ideas? Jean The TMG archive is found here: http://archiver.rootsweb.ancestry.com/th/index/TMG/ Instructions on how to subscribe to TMG: http://lists.rootsweb.ancestry.com/index/other/Software/TMG.html The TMG archive is found here: http://archiver.rootsweb.ancestry.com/th/index/TMG/ Instructions on how to subscribe to TMG: http://lists.rootsweb.ancestry.com/index/other/Software/TMG.html

File...Maintenance clears up many annoying issues. At least, that’s my experience. Byron Hallam > On Mar 13, 2018, at 8:53 AM, Danielle Forestier <[email protected]> wrote: > > I, too, experience that annoying glitch on the Witness screen. The freeze > produces an abort message and none of the three offered choices allows me to > proceed. (The message, which I don't remember exactly, has something to do > w/subscripts, which I am not using). There must be user error here w/some > keys I am pressing by mistake. It only happens when I am putting a persons' > ID number in. > > Love having the board back, hearty thanks to the troubleshooters behind it! > Danielle Forestier > > -----Original Message----- > From: Jean Suddarth [mailto:[email protected]] > Sent: Tuesday, March 13, 2018 5:09 AM > To: [email protected] > Subject: [TMG] Question regarding inputting sources > > I have a situation which occurs ever so often. I get all the information > into the memo field, then when I go to put in the source, it freezes. So I > have no choice but to get out of TMG and go back in. When I do, somehow the > only thing I get is an abbreviated Witness in the information fields. So > then I have to delete and start over. I try to remember to put the source in > first because I don't have the problem when I do that but I almost always > forget. When this happens I validate the file integrity and several other > things and it works fine for a while, but it always happens again when I > least expect it. > I'm wondering if I'm hitting a wrong key or what. Anybody got any ideas? > Jean > The TMG archive is found here: > http://archiver.rootsweb.ancestry.com/th/index/TMG/ > Instructions on how to subscribe to TMG: > http://lists.rootsweb.ancestry.com/index/other/Software/TMG.html > The TMG archive is found here: > http://archiver.rootsweb.ancestry.com/th/index/TMG/ > Instructions on how to subscribe to TMG: > http://lists.rootsweb.ancestry.com/index/other/Software/TMG.html > The TMG archive is found here: http://archiver.rootsweb.ancestry.com/th/index/TMG/ > Instructions on how to subscribe to TMG: http://lists.rootsweb.ancestry.com/index/other/Software/TMG.html > The TMG archive is found here: http://archiver.rootsweb.ancestry.com/th/index/TMG/ > Instructions on how to subscribe to TMG: http://lists.rootsweb.ancestry.com/index/other/Software/TMG.html

Jean and Danielle, Which version of TMG are you using? John

9.05, thank you John -----Original Message----- From: John Cardinal [mailto:[email protected]] Sent: Tuesday, March 13, 2018 7:35 AM To: 'The Master Genealogist Rootsweb Email List' Subject: [TMG] Re: Question regarding inputting sources Jean and Danielle, Which version of TMG are you using? John The TMG archive is found here: http://archiver.rootsweb.ancestry.com/th/index/TMG/ Instructions on how to subscribe to TMG: http://lists.rootsweb.ancestry.com/index/other/Software/TMG.html The TMG archive is found here: http://archiver.rootsweb.ancestry.com/th/index/TMG/ Instructions on how to subscribe to TMG: http://lists.rootsweb.ancestry.com/index/other/Software/TMG.html

Danielle, If you were not using TMG v9.05, I was going to recommend that you update. I have not encountered the problem you described, so I don't have any specific advice for you. I find that using the File > Maintenance > Optimize command solves problems that are caused by bad index entries, and that might apply here. Using VFI is a good idea, too. If you have done both of those, then I am not sure what else to suggest. Note that File > Maintenance > Optimize is more thorough at rebuilding the indexes than File > Maintenance > Reindex. Use Optimize. John

Thank you, John, I've done both but will again. I appreciate your thoughtfulness... df -----Original Message----- From: John Cardinal [mailto:[email protected]] Sent: Tuesday, March 13, 2018 8:44 AM To: 'The Master Genealogist Rootsweb Email List' Subject: [TMG] Re: Question regarding inputting sources Danielle, If you were not using TMG v9.05, I was going to recommend that you update. I have not encountered the problem you described, so I don't have any specific advice for you. I find that using the File > Maintenance > Optimize command solves problems that are caused by bad index entries, and that might apply here. Using VFI is a good idea, too. If you have done both of those, then I am not sure what else to suggest. Note that File > Maintenance > Optimize is more thorough at rebuilding the indexes than File > Maintenance > Reindex. Use Optimize. John The TMG archive is found here: http://archiver.rootsweb.ancestry.com/th/index/TMG/ Instructions on how to subscribe to TMG: http://lists.rootsweb.ancestry.com/index/other/Software/TMG.html The TMG archive is found here: http://archiver.rootsweb.ancestry.com/th/index/TMG/ Instructions on how to subscribe to TMG: http://lists.rootsweb.ancestry.com/index/other/Software/TMG.html