FYI! https://www.lulu.com/ However: things like the cover thumbnails aren't encrypted "Therefore such pages do not display the padlock." Patrick M. Lofft Genealogy Researcher and Lecturer -----Original Message----- From: Lulu Support [mailto:existing_ticket@lulu.com] Sent: Monday, February 11, 2019 9:21 AM To: pmlofft@comcast.net Subject: Case 01907814 [ ref:_00D506zQ6._5002J1CjmzZ:ref ] Hello Patrick, Thank you for contacting Lulu Support. My name is Anna-Marie and I'll be happy to assist you today. I am sorry that you don't feel secure to place an order on our website. Our site uses HTTPS encryption as shown in the URL.  Please note that your financial details are fully encrypted and secure. Our shopping cart is secure with Comodo Secure. The Comodo Secure technology isolates your browser inside a secure container which cannot be hacked, tracked or viewed by malware or internet thieves.  On some of our pages, some browsers don't show the padlock because some images on the page aren't completely encrypted; things like the cover thumbnails aren't encrypted. It doesn't affect the security of our checkout and doesn't make your information vulnerable.  I hope this information helped you. If you have any further concerns, please let me know. Best regards, Anna-Marie M. Lulu Press, Inc. Follow: http://www.twitter.com/luludotcom Like: http://www.fb.com/luludotcom Current Discounts: www.lulu.com/home Refer a Writer: https://www.lulu.com/promos/referral Customer Information: CID OID pmlofft@comcast.net Customer Comments: Please improve the security on your site: http://www.lulu.com/shop/tri-valley-tmg-users-group/source-templates-for-the -master-genealogisttm/paperback/product-22804992.html ref:_00D506zQ6._5002J1CjmzZ:ref