Terry, I believe I was affected by a similar problem (see my previous post from this morning). I'm also confused as to why this would make a difference. I didn't do anything at all relating to printing or formatting of a report. I opened TMG, switched to a different person, added a new tag (F4), and saved the tag (F9). I then switched to another person, opened an existing tag by clicking on it, and closed that tag. In the past this would have resulted in significant delays for each and every step of this process. Everything went quickly after I removed the non-existent printer from my setup. Nancy At 08:31 AM 9/21/2015, Terry Reigel via wrote: >I know that TMG consults the printer driver when creating reports, even >if just on screen, to get page sizes, etc. But I don't think that's what >you described, so I don't understand what's happening. > >Terry Reigel