Terry, thanks for your reply. I could have changed the file name -- I don't remember. But I'm sure I haven't ever set the file locations to a non-standard location. I've never used a data-paths.txt file to set the locations or to do anything else. Is there something else that could have caused the problem? Joan -----Original Message----- From: tmg-bounces@rootsweb.com [mailto:tmg-bounces@rootsweb.com] On Behalf Of Terry Reigel via Sent: Sunday, June 14, 2015 11:27 PM To: tmg@rootsweb.com Subject: Re: [TMG] reinstalling TMG 9.05 On 6/14/2015 11:12 PM, Joan Lince via wrote: > Last week, when dealing with a problem generating PDF reports with TMG > (problem now solved), I uninstalled and reinstalled TMG 9.05, using a > setup file in My Documents/TMG9 folder, but apparently I used a wrong > or damaged file - because the program I have installed is incomplete. > I can run it, and work with my data, and the About TMG screen says I > have v 9.05, but so far I've noticed a few things that have not worked > normally: 1) the Welcome screen always has Last greyed out, so I > always have to select my project. 2) Nothing happens when I click on > Help, or Help Contents in the Help menu. F1 doesn't do anything > either. 3) The first time I opened my project after reinstalling, the > person who was displayed was someone I last edited in July 2014 - > some time before version 9.05. Now that I have restored my latest > backup it opens to the person I last edited. 4) When I first installed it, I was surprised that it didn't ask for my unlock key. > > The file I used is tmg9setup-905.exe, dated 12/3/2014, 47,651 KB. > Should I be using a different file from the TMG9 folder? Joan, That is the correct date and size, but the name is not the original file name, so apparently you have changed the file name. The fact that the installed program shows 9.05 also shows it is the correct installer. The fact that it didn't ask for your unlock key is normal - it's already entered in your system. It sounds like you have previously set the file locations to a non-standard location, and that's not being used by your new installation. Did you use a data_paths.txt file to set the paths? Terry Reigel The TMG archive is found here: http://archiver.rootsweb.ancestry.com/th/index/TMG/ Instructions on how to subscribe to TMG: http://lists.rootsweb.ancestry.com/index/other/Software/TMG.html ------------------------------- To unsubscribe from the list, please send an email to TMG-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message