Pauline - Did you try setting the port for the WG PDF printer to NUL? The assigned port under Devices and Printers / Printer Properties for the driver must be NUL. It is a simple matter to tick the box for Nul to set the port. Virginia On Mon, Jun 15, 2015 at 6:34 PM, paulineb via <tmg@rootsweb.com> wrote: > Since I'm unable to print reports I need to uninstall TMGv9.05 and reinstall. I'm unable to do so. When trying > a popup tells me: > > "Error opening installation log file. Verify that the specific log loction exists and is writable." > > I have no idea what this means. Today I had a computer repair man here and he couldn't uninstall the program > either. I'm certainly not ready to find another program so hopefully someone can help! > > Pau;ine B. > The TMG archive is found here: http://archiver.rootsweb.ancestry.com/th/index/TMG/ > Instructions on how to subscribe to TMG: http://lists.rootsweb.ancestry.com/index/other/Software/TMG.html > ------------------------------- > To unsubscribe from the list, please send an email to TMG-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message