RootsWeb.com Mailing Lists
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    1. Re: [TMG] Exhibit Log will not open after new installation- PROBLEM SOLVED
    2. Ailsa Corlett via
    3. I have no idea what was wrong, but after uninstalling TMG again, then running CC Cleaner and making sure all traces of TMG were removed from the laptop. Reinstalled again. This time opened the Sample first, all was ok and could access the exhibit log and images. Then restored my fresh backup, using my preferences - again I had the same issue with accessing the exhibit log and any images. This then was the same with the sample project, - so had a feeling was something to do with my preferences settings. Repeated the above process of uninstall and reinstall. Again sample project worked well. Did restore but this time selected not to install my existing preferences. This time when restore was finished I could access the exhibits and exhibit log without issues. Just meant I then had to go into the preferences and set as I normally have on desktop. There was no change to the paths of anything and at no time have I had any error messages. For some reason even after resetting the preferences all is working well. Have exited and opened again, double clicked on images etc and all is working as it should. I have no explanation for what the issue really was, but it is now fixed - just hope this does not occur each time I need to restore from my desktop backup as I do this on a very regular basis. Thanks to any that have sent through replies before I have had time to post this to the list. Ailsa Ailsa Corlett ailsa@st.net.au http://home.st.net.au/~ailsa alternative email if having trouble sending to my normal email is: ailsacorlett@gmail.com

    06/30/2015 12:13:43
    1. Re: [TMG] Exhibit Log will not open after new installation- PROBLEM SOLVED
    2. Teresa Elliott via
    3. Sounds like your monitors may be different between the two machines. Just restore everything but preferences and then manually set them. Teresa Elliott > On Jun 30, 2015, at 3:13 AM, Ailsa Corlett via <tmg@rootsweb.com> wrote: > > I have no idea what was wrong, but after uninstalling TMG again, then > running CC Cleaner and making sure all traces of TMG were removed from the > laptop. Reinstalled again. > This time opened the Sample first, all was ok and could access the exhibit > log and images. > Then restored my fresh backup, using my preferences - again I had the same > issue with accessing the exhibit log and any images. > > This then was the same with the sample project, - so had a feeling was > something to do with my preferences settings. > > Repeated the above process of uninstall and reinstall. Again sample project > worked well. > Did restore but this time selected not to install my existing preferences. > This time when restore was finished I could access the exhibits and exhibit > log without issues. > > Just meant I then had to go into the preferences and set as I normally have > on desktop. There was no change to the paths of anything and at no time have > I had any error messages. > > For some reason even after resetting the preferences all is working well. > Have exited and opened again, double clicked on images etc and all is > working as it should. > > I have no explanation for what the issue really was, but it is now fixed - > just hope this does not occur each time I need to restore from my desktop > backup as I do this on a very regular basis. > > Thanks to any that have sent through replies before I have had time to post > this to the list. > > Ailsa > > Ailsa Corlett > ailsa@st.net.au > http://home.st.net.au/~ailsa > alternative email if having trouble sending to my normal email is: > ailsacorlett@gmail.com > > > > The TMG archive is found here: http://archiver.rootsweb.ancestry.com/th/index/TMG/ > Instructions on how to subscribe to TMG: http://lists.rootsweb.ancestry.com/index/other/Software/TMG.html > ------------------------------- > To unsubscribe from the list, please send an email to TMG-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message

    06/29/2015 11:50:56