I really appreciate all the support.  I have just hard-wired my internet connection to the router to see if that helps my access problem.  I am hoping it is my wireless card that is failing.  This will prove it...or not.  In any event, my computer is over six years old so I am definitely going to replace it.  I just talked to my son-in-law who is IT sharp, and he told me that Win10 is not yet available on the laptop he wants to get for me.  He can get a good laptop with Win8.1 and upgrade so if my direct internet hookup doesn't work, that's what I will do. Question: If I'm forced to purchase a new computer with Win8.1 immediately and I install TMG on it, what happens when I upgrade to Win10?  Is that a big problem? Thanks again for your support! Bud