I had hoped and prayed I never had to write to this list because I love TMG and do not want to move to another program. However, now we have a big problem. I'd love help if anyone can help. We have the last and latest version of TMG installed on two computers (my wife's and mine) with separate datasets (hers and mine). Last time, several months ago, when I created GED files from each dataset to upload into ipad genealogy programs all was fine. Today, the GED files appear to export without error. However, they will not import into any program, including back into TMG. I get errors that the file is incomplete, or similar error messages depending on importing program. I tried just exporting GED for single individual (me) from my dataset and that one imported fine. This is two computers, completely separate, two datasets, completely separate, two copies of TMG completely separate, both failing to properly export GED. I tried various settings in export to include GED 4.0, all with same effect. Obviously now I'm panicky because it seems the option to export data and move to another program may be gone. Any suggestions. By the way the dataset seems OK as John Cardinal's Second Site is still exporting to our websites without error and all seems fine in that area. And yes, I've run maintenance more than once on both computers and also tried importing the GED files into several different applications all with the same failure results, so it definitely is an incomplete or errored GED file that both TMG copies are producing. TC Cottrell

I have to temporarily turn off my anti-virus software while TMG is generating the GED file. Bob Adams On Wed, Oct 21, 2015 at 10:53 AM, TC Cottrell via <tmg@rootsweb.com> wrote: > I had hoped and prayed I never had to write to this list because I love TMG > and do not want to move to another program. However, now we have a big > problem. I'd love help if anyone can help. We have the last and latest > version of TMG installed on two computers (my wife's and mine) with > separate > datasets (hers and mine). Last time, several months ago, when I created > GED > files from each dataset to upload into ipad genealogy programs all was > fine. > Today, the GED files appear to export without error. However, they will > not > import into any program, including back into TMG. I get errors that the > file is incomplete, or similar error messages depending on importing > program. I tried just exporting GED for single individual (me) from my > dataset and that one imported fine. This is two computers, completely > separate, two datasets, completely separate, two copies of TMG completely > separate, both failing to properly export GED. I tried various settings in > export to include GED 4.0, all with same effect. > > > > Obviously now I'm panicky because it seems the option to export data and > move to another program may be gone. Any suggestions. By the way the > dataset seems OK as John Cardinal's Second Site is still exporting to our > websites without error and all seems fine in that area. And yes, I've run > maintenance more than once on both computers and also tried importing the > GED files into several different applications all with the same failure > results, so it definitely is an incomplete or errored GED file that both > TMG > copies are producing. > > TC Cottrell > > The TMG archive is found here: > http://archiver.rootsweb.ancestry.com/th/index/TMG/ > Instructions on how to subscribe to TMG: > http://lists.rootsweb.ancestry.com/index/other/Software/TMG.html > ------------------------------- > To unsubscribe from the list, please send an email to > TMG-request@rootsweb.com with the word 'unsubscribe' without the quotes > in the subject and the body of the message >

I find that it pays to do *nothing* else on the computer while TMG is exporting a GEDCOM file. Every now and then, if I violate this rule, I find an incomplete GEDCOM being exported. I don't recall them being actually corrupted, so that they wouldn't import to another program, so this may have nothing at all to do with your problem. In my case the export process takes on the order of 15 minutes or so. John Cordes On Wed, Oct 21, 2015 at 11:53:10AM -0400, TC Cottrell via wrote: > I had hoped and prayed I never had to write to this list because I love TMG > and do not want to move to another program. However, now we have a big > problem. I'd love help if anyone can help. We have the last and latest > version of TMG installed on two computers (my wife's and mine) with separate > datasets (hers and mine). Last time, several months ago, when I created GED > files from each dataset to upload into ipad genealogy programs all was fine. > Today, the GED files appear to export without error. However, they will not > import into any program, including back into TMG. I get errors that the > file is incomplete, or similar error messages depending on importing > program. I tried just exporting GED for single individual (me) from my > dataset and that one imported fine. This is two computers, completely > separate, two datasets, completely separate, two copies of TMG completely > separate, both failing to properly export GED. I tried various settings in > export to include GED 4.0, all with same effect. > > Obviously now I'm panicky because it seems the option to export data and > move to another program may be gone. Any suggestions. By the way the > dataset seems OK as John Cardinal's Second Site is still exporting to our > websites without error and all seems fine in that area. And yes, I've run > maintenance more than once on both computers and also tried importing the > GED files into several different applications all with the same failure > results, so it definitely is an incomplete or errored GED file that both TMG > copies are producing. > > TC Cottrell

Nope. Wasn't doing anything else. Interesting that it works in just me but not on whole dataset. I'll try restoring data from before last successful export and see what happens later today. Sent from my iPhone > On Oct 21, 2015, at 12:04 PM, John Cordes via <tmg@rootsweb.com> wrote: > > I find that it pays to do *nothing* else on the computer > while TMG is exporting a GEDCOM file. Every now and then, > if I violate this rule, I find an incomplete GEDCOM being > exported. I don't recall them being actually corrupted, so > that they wouldn't import to another program, so this may > have nothing at all to do with your problem. In my case > the export process takes on the order of 15 minutes or so. > > John Cordes > > >> On Wed, Oct 21, 2015 at 11:53:10AM -0400, TC Cottrell via wrote: >> I had hoped and prayed I never had to write to this list because I love TMG >> and do not want to move to another program. However, now we have a big >> problem. I'd love help if anyone can help. We have the last and latest >> version of TMG installed on two computers (my wife's and mine) with separate >> datasets (hers and mine). Last time, several months ago, when I created GED >> files from each dataset to upload into ipad genealogy programs all was fine. >> Today, the GED files appear to export without error. However, they will not >> import into any program, including back into TMG. I get errors that the >> file is incomplete, or similar error messages depending on importing >> program. I tried just exporting GED for single individual (me) from my >> dataset and that one imported fine. This is two computers, completely >> separate, two datasets, completely separate, two copies of TMG completely >> separate, both failing to properly export GED. I tried various settings in >> export to include GED 4.0, all with same effect. >> >> Obviously now I'm panicky because it seems the option to export data and >> move to another program may be gone. Any suggestions. By the way the >> dataset seems OK as John Cardinal's Second Site is still exporting to our >> websites without error and all seems fine in that area. And yes, I've run >> maintenance more than once on both computers and also tried importing the >> GED files into several different applications all with the same failure >> results, so it definitely is an incomplete or errored GED file that both TMG >> copies are producing. >> >> TC Cottrell > The TMG archive is found here: http://archiver.rootsweb.ancestry.com/th/index/TMG/ > Instructions on how to subscribe to TMG: http://lists.rootsweb.ancestry.com/index/other/Software/TMG.html > ------------------------------- > To unsubscribe from the list, please send an email to TMG-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message