My TMG locked up while trying to print a report. I had to go to CTR+ALT+DEL to stop the program from running. When I returned to TMG the first message I received was “Repair mode has been activated” but it let me proceed to open a project. When I tried to open the project I had been working on when the program locked up, I couldn’t open it because the “project was in use elsewhere.” There is no other program using the project. No problem opening Sample project and one other project I have. I rebooted the computer (twice) but that did not end the problem. I downloaded CCleaner and deleted temp files and cleaned the registry. That did not solve the problem. I have tried researching this project in the TMG-L archives. Using both Safari and Chrome, I cannot open the archives. On the Wholly Genes forum I found two people with the same problem. They ended up having to send a zip file to Jim Byram for him to fix the problem. Anyone know if he is still available to fix the problem or is there anyone else out there who can help me? Thanks, Louise Rorer Rosett

On 1/7/2018 11:40 AM, Louise Rosett wrote: > My TMG locked up while trying to print a report. I had to go to CTR+ALT+DEL to stop the program from running. When I returned to TMG the first message I received was “Repair mode has been activated” but it let me proceed to open a project. When I tried to open the project I had been working on when the program locked up, I couldn’t open it because the “project was in use elsewhere.” There is no other program using the project. No problem opening Sample project and one other project I have. > > ... > > On the Wholly Genes forum I found two people with the same problem. They ended up having to send a zip file to Jim Byram for him to fix the problem. Anyone know if he is still available to fix the problem or is there anyone else out there who can help me? Louise, Sure, Jim responds there regularly. Just post to the Forum and he'll reply. Terry Reigel