Terry, I believe I was affected by a similar problem (see my previous post from this morning). I'm also confused as to why this would make a difference. I didn't do anything at all relating to printing or formatting of a report. I opened TMG, switched to a different person, added a new tag (F4), and saved the tag (F9). I then switched to another person, opened an existing tag by clicking on it, and closed that tag. In the past this would have resulted in significant delays for each and every step of this process. Everything went quickly after I removed the non-existent printer from my setup. Nancy At 08:31 AM 9/21/2015, Terry Reigel via wrote: >I know that TMG consults the printer driver when creating reports, even >if just on screen, to get page sizes, etc. But I don't think that's what >you described, so I don't understand what's happening. > >Terry Reigel

Thank you Sue! I've been fighting the same problem with TMG being extremely slow when opening and closing tags. It's been going on for months. Your post prompted me to open devices and printers in control panel. I found that I still had a printer that had been disconnected because it stopped working. I removed it from the list and the speed of TMG increased dramatically. Needless to say, I'm a much happier TMG user now! Nancy At 08:23 AM 9/21/2015, Sue wrote: >However I have now solved it using the hint about a printer driver in >Performance Recommendations and Lee's suggestion about adding new >hardware (thanks Lee). Last week we installed a new wireless printer and >turning it on sorted out the problem. Turning it off again made TMG >slow when editing. So the solution is to keep the printer on when using >TMG.

Second reply, to address John's first and second specific questions: This is not a legal answer, but my personal opinion: If it were me, I'd just use the software if I could find the license data. Having the license data is, IMO, both ethically and practically the determining factor. As a practical matter, TMG cannot work (is greatly limited, anyway) beyond the 30-day trial without a valid license being applied. (30-day trial *can* be used to extract the data, either to computer form or to print.) I think the third question might apply to Karen, but is moot for us "data donors", since we can't count on the licenses being available at any point in the future. (As I understand it from this list, only RUG still has licenses available; haven't heard anything about how many.) It has, after all, been a year since the official end of sales. Rick Van Dusen On 9/21/2015 7:55 AM, John Nunnally via wrote: > I agree with everything you said, Rick, but you dug a little deeper than I > had in mind for someone like Karen who is not 40 years away from her > relative's running TMG system. > > Karen alluded to one issue that I think is critical: Can she "inherit" her > relative's TMG license? Or, is she obligated to find a version 9 license of > her own? > > And secondly, if Karen is entitled to use the license left by her relative, > Is there still a way she can recover the original registration information > and/or transfer it to her own name? > > And thirdly, if our successors must get a license of their own, does anyone > know how many licenses are left? > > > John N.

John, from your reply here, I still think you're "going as deep" as I am. Yes, Karen's situation is much closer than 40 years, or even 20, but the same dynamics apply: Computer programs and hardware get obsoleted. My cousin and I approached "the keeping of the data" and the end of TMG thus: He recruited two of the next generation and bought them each a copy of TMG9. But this is still a stop-gap approach. And a stop-gap approach is really all we can ever do, is my assertion, given the realities of the computer world. Karen's situation is also a bit unusual in its timing. Two years ago, it would have been easy: Buy TMG. Two years from now, maybe (I hope) it will be easy: Buy "Son of TMG" and import the files intact. But the point you're really raising (as I read it) is, what do we "data donors" need to do now to "make life easier" "someday" for the "data recipients", our "Karens"? My basic assertion is that even if we had a "stable" software product*, we can't count on that lasting until somebody "picks up the mantle" for our family. We have to do things with our data that get copies of it outside of our software. Rick Van Dusen ----------------- *"Stable" and "software" are almost contradictory words. As has been discussed on this list, software from big companies and from one-person operations alike are vulnerable to vendor decisions to change, "upgrade", and/or drop the product at any moment. I contend that history has shown us that we simply can never count on the future of any software title, that the best we can hope for is that we can update our data to the successive new versions, or import it relatively intact to a new title. Therefore, if our data "sits in a drawer" in computer form for any length of time, it's almost guaranteed to be useless. On 9/21/2015 7:55 AM, John Nunnally via wrote: > I agree with everything you said, Rick, but you dug a little deeper than I > had in mind for someone like Karen who is not 40 years away from her > relative's running TMG system. > > Karen alluded to one issue that I think is critical: Can she "inherit" her > relative's TMG license? Or, is she obligated to find a version 9 license of > her own? > > And secondly, if Karen is entitled to use the license left by her relative, > Is there still a way she can recover the original registration information > and/or transfer it to her own name? > > And thirdly, if our successors must get a license of their own, does anyone > know how many licenses are left? > > > John N.

On 9/21/2015 2:11 AM, Edward L. Monroe via wrote: > Lee, I decided to use my TMG since it went defunct. I skipped all the > serial number stuff. I found out that the add button does not work nor can > I print anything. Do you have any idea as to what I have done wrong? Edward, Sure. You said it. You "skipped all the serial number stuff." Terry Reigel

Lee, I decided to use my TMG since it went defunct. I skipped all the serial number stuff. I found out that the add button does not work nor can I print anything. Do you have any idea as to what I have done wrong? -----Original Message----- From: tmg-bounces@rootsweb.com [mailto:tmg-bounces@rootsweb.com] On Behalf Of Lee Hoffman/KY via Sent: Sunday, September 20, 2015 11:17 PM To: John Nunnally; tmg@rootsweb.com Subject: Re: [TMG] Clueless questions about TMG At 9/20/2015 18:10, you wrote: >At the risk of touching the third rail. . . > >Karen's situation is a very strong argument for considering getting our >TMG data into another program so it can be supported if we are >fortunate enough to have someone who wants to perpetuate it. I would >think even a mediocre transfer would be better than our research being >totally lost because no one wants to fight the fight of trying to get >unsupported software running. I would think we should do this even if >we intend to continue using TMG forever. Kudos to Karen for making the effort with TMG! > >Certainly at the very least we should all consider documenting whatever >would need to done by someone totally unfamiliar with the product to >get TMG up and running and get to our data. That is certainly your perogative. But, I certainly don't see the need to switch any time in the next five or more years. There are many experienced users here and on the TMG Forum that can help with all kinds of problems. No one, so far, has come up with an answer to Karen's slow operation. But, that is mainly because this kind of problem really needs hands-on expertise as too many variables are involved. For this reason, it tends to be a slow process of ask, receive suggestions, try, reply and get more suggestions. By the way, I know a number of TMG users who are still using old versions of TMG. They never upgraded because they don't work with genealogy that much. About a month ago, one of those was still using TMG v4.x just prior to his death. Of all those users, only one experienced any problems and that was when he upgraded his computer to a 64-bit machine. After asking me about that, he got his technician to install a copy of WinXP in a virtual machine and is happily still using his old version. Lee The TMG archive is found here: http://archiver.rootsweb.ancestry.com/th/index/TMG/ Instructions on how to subscribe to TMG: http://lists.rootsweb.ancestry.com/index/other/Software/TMG.html ------------------------------- To unsubscribe from the list, please send an email to TMG-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message

At 9/20/2015 18:10, you wrote: >At the risk of touching the third rail. . . > >Karen's situation is a very strong argument for considering getting our TMG >data into another program so it can be supported if we are fortunate enough >to have someone who wants to perpetuate it. I would think even a mediocre >transfer would be better than our research being totally lost because no one >wants to fight the fight of trying to get unsupported software running. I >would think we should do this even if we intend to continue using TMG >forever. Kudos to Karen for making the effort with TMG! > >Certainly at the very least we should all consider documenting whatever >would need to done by someone totally unfamiliar with the product to get TMG >up and running and get to our data. That is certainly your perogative. But, I certainly don't see the need to switch any time in the next five or more years. There are many experienced users here and on the TMG Forum that can help with all kinds of problems. No one, so far, has come up with an answer to Karen's slow operation. But, that is mainly because this kind of problem really needs hands-on expertise as too many variables are involved. For this reason, it tends to be a slow process of ask, receive suggestions, try, reply and get more suggestions. By the way, I know a number of TMG users who are still using old versions of TMG. They never upgraded because they don't work with genealogy that much. About a month ago, one of those was still using TMG v4.x just prior to his death. Of all those users, only one experienced any problems and that was when he upgraded his computer to a 64-bit machine. After asking me about that, he got his technician to install a copy of WinXP in a virtual machine and is happily still using his old version. Lee

At 9/20/2015 07:11, you wrote: >I am running the latest version of TMG and until this week it was >working well. > >This week I am editing tags and their citations. TMG takes longer than >usual to open the selected tag and then takes longer than usual to open >the selected citation. > >I checked task manager and nothing was stressing the computer. > >My data base is not large. I have several data bases in TMG and I >checked another project and that has the same problem. > >Has anybody any ideas on what I can check next to solve this problem? I would try very hard to check on anything that you may have changed with your computer since your earlier use of TMG. This might be adding some hardware, some other program (including an update to Windows), etc. While you say that other programs are not affected, they may be although most other programs don't require the resources that a database program like TMG does. Thus, other programs may be experiencing a slowdown as well, but the slowdown for them is not apparent. John Cardinal suggested a shutdown and restart of your computer. This is what I would try first. Next, I would run the TMG maintenance routines -- primarily the Verify File Integrity function (File=>Maintenance menu). Also Optimizing can make a difference. Let us know what you find - Lee

We've wrangled with this topic before (and it gets somewhat OT pretty quickly); let me summarize (and probably heavily editorialize): 1. There never has been a computer program that has outlived our data. Same is true of computer storage media. Think WordStar, Lotus 1-2-3, and 5.25-inch floppy discs. Therefore it's simply impossible to keep our work in electronic format and expect it to last. The best we can hope for is a relatively easy and valid series of transfers from each successive obsolescent program or medium to the "next new thing". 2. We likewise can never guess what our successors will have available (if we're fortunate enough to have successors). If said successors immediately follow us, I'd predict this issue will be less a problem, but again, we can't guarantee that. (My grandmother died in 1965. My father's cousins put her work into a book in 1983. A cousin and I were the next to pick it up, in 2002; we were the first to have computers and gen software. Try to imagine what tools a successor forty years from now will have available to work with your data!) 3. So possibly the safest way to keep our data is in printed form. Even so, paper can get flooded or burned. (Data re-entry from paper is not all that easy, but it can be done, and is possibly more likely to work than trying to extract data from the files of a long-obsolete program. Also, there's something to be said for the educational benefits of transcribing the whole database; the transcriber gets to "know" his/her family.) 4. Submitting paper reports (e.g. Journal and/or Box Charts) to a reliable repository is likely to make them safer than keeping them in your file cabinet. Not only are most repositories safer against fire and flood, but no heirs are going to come in and toss everything. So IMO, transferring our data to another program is not likely to help much to safeguard our data for the sake of our successors. Indeed, keeping it in TMG .sqz files might be a lot more likely to save it than putting it in some program which has a proprietary file format (and which itself might be discontinued and forever forgotten in the near future). So I'd say, good question, but there really isn't a great answer. Rick Van Dusen On 9/20/2015 3:10 PM, John Nunnally via wrote: > At the risk of touching the third rail. . . > > Karen's situation is a very strong argument for considering getting our TMG > data into another program so it can be supported if we are fortunate enough > to have someone who wants to perpetuate it. : : : > John N.

Donna I only have a problem with editing tags and citations in TMG. TMG is happy for me to add new tags and citations. All other programs I use on my computer are running fine. Sue On 20/09/2015 18:00, Donna M St Felix wrote: > Do you have the FREE download to eliminate 'crap' from your computer? It's > made my Piriform. > CCleaner: http://www.piriform.com/ >

At the risk of touching the third rail. . . Karen's situation is a very strong argument for considering getting our TMG data into another program so it can be supported if we are fortunate enough to have someone who wants to perpetuate it. I would think even a mediocre transfer would be better than our research being totally lost because no one wants to fight the fight of trying to get unsupported software running. I would think we should do this even if we intend to continue using TMG forever. Kudos to Karen for making the effort with TMG! Certainly at the very least we should all consider documenting whatever would need to done by someone totally unfamiliar with the product to get TMG up and running and get to our data. John N. -----Original Message----- From: Karen Isaacson Leverich [mailto:karen@mtpinos.com] Sent: Saturday, September 19, 2015 2:53 PM To: tmg@rootsweb.com Subject: [TMG] Clueless questions about TMG First off, I do realize I'm late to the party and support for TMG has been discontinued. But I do need some help! I've been sent a Google drive with all of the genealogy files of a recently deceased genealogist ... Word files, image files, etc. Buried somewhere in this structure of folders and sub-folders MIGHT be her TMG database. The 1999 TMG manual says backups have the suffice .sqz, and I have found one such file. But 1999 was a long time ago. :-) If she were using a newer TMG, would .sqz still be the suffix? And what suffix(es) should I be looking for in order to find her most current (not backed up) database? Second ... assuming I find the files. Or the .sqz file is good stuff. I have a CD-ROM (hers) of TMG 6.x, and there is a long string written on it, presumably an access code. Is that all I need in order to install it? What version(s) of Windows would this work with? Or I've been told RootsMagic will import a TMG database ... the .sqz one? How much data is lost or does it do it all? Even if TMG is no longer supported, can I simply buy my own copy anyhow? Her daughter and I are trying to finish up a research project which was almost done, and while we have the written reports (the Word files), the sources are in her database (she was super careful about that), so we really need in. :-) Thanks for any help or advice! Karen

Walter I carried out your suggestion and it made no difference. I opened the sample project and it has the same problem. My computer is scanned for viruses every week and it has just done that and all is OK. Thanks for trying to help. Sue On 20/09/2015 13:43, Walter D Wood wrote: > In TMG try going to File --> Maintenance and running Validate File Integrity > and then Optimize. > > You should also run a scan with your Antivirus software. > > Walter

Sue, You can check for problems on the hard drive by opening My Computer and right clicking on the C:\ drive and choose Properties. In the Properties windows choose the Tools tab. Next click on Check to run a scan on the drive. Depending on the version of Windows you are running the options may vary but you want to find and fix errors. Note that you will have to schedule this and then reboot your computer to perform the check. This will take anywhere from a few minutes up to an hour. If the above doesn't help you might want to provide the specs of your computer including: version of Windows, amount of RAM, HD size, free HD space, size of you TMG database and location of where your TMG project is stored. Walter -----Original Message----- From: Sue Mayer [mailto:suemayer@dial.pipex.com] Sent: Sunday, September 20, 2015 10:42 AM To: Walter D Wood <walterwood44@gmail.com>; tmg@rootsweb.com Subject: Re: [TMG] TMG running a bit slow Walter I carried out your suggestion and it made no difference. I opened the sample project and it has the same problem. My computer is scanned for viruses every week and it has just done that and all is OK. Thanks for trying to help. Sue On 20/09/2015 13:43, Walter D Wood wrote: > In TMG try going to File --> Maintenance and running Validate File > Integrity and then Optimize. > > You should also run a scan with your Antivirus software. > > Walter

Do you have the FREE download to eliminate 'crap' from your computer? It's made my Piriform. CCleaner: http://www.piriform.com/ -----Original Message----- From: tmg-bounces@rootsweb.com [mailto:tmg-bounces@rootsweb.com] On Behalf Of Sue Mayer via Sent: Sunday, September 20, 2015 7:12 AM To: tmg@rootsweb.com Subject: [TMG] TMG running a bit slow I am running the latest version of TMG and until this week it was working well. This week I am editing tags and their citations. TMG takes longer than usual to open the selected tag and then takes longer than usual to open the selected citation. I checked task manager and nothing was stressing the computer. My data base is not large. I have several data bases in TMG and I checked another project and that has the same problem. Has anybody any ideas on what I can check next to solve this problem? Sue

I am running the latest version of TMG and until this week it was working well. This week I am editing tags and their citations. TMG takes longer than usual to open the selected tag and then takes longer than usual to open the selected citation. I checked task manager and nothing was stressing the computer. My data base is not large. I have several data bases in TMG and I checked another project and that has the same problem. Has anybody any ideas on what I can check next to solve this problem? Sue

Sue, Have you rebooted your PC since TMG began running slow? If not, you should try that. John

In TMG try going to File --> Maintenance and running Validate File Integrity and then Optimize. You should also run a scan with your Antivirus software. Walter -----Original Message----- From: tmg-bounces@rootsweb.com [mailto:tmg-bounces@rootsweb.com] On Behalf Of Sue Mayer via Sent: Sunday, September 20, 2015 7:12 AM To: tmg@rootsweb.com Subject: [TMG] TMG running a bit slow I am running the latest version of TMG and until this week it was working well. This week I am editing tags and their citations. TMG takes longer than usual to open the selected tag and then takes longer than usual to open the selected citation. I checked task manager and nothing was stressing the computer. My data base is not large. I have several data bases in TMG and I checked another project and that has the same problem. Has anybody any ideas on what I can check next to solve this problem? Sue The TMG archive is found here: http://archiver.rootsweb.ancestry.com/th/index/TMG/ Instructions on how to subscribe to TMG: http://lists.rootsweb.ancestry.com/index/other/Software/TMG.html ------------------------------- To unsubscribe from the list, please send an email to TMG-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message

Welcome Karen! It sounds like you are a lucky genealogist, even if in for some hard work. I would recommend following Terry Riegels suggestions about getting TMG 9 while that is still possible. It will open whatever version of backup the deceased genealogist had, or for that matter I think her current files as we ll. Actually, if you can locate TMG setup files, you may find that she had something much more recent than version 6.x installed, as most recent users were downloading new versions rather than purchasing by CD. While Wholly Genes is no longer supporting TMG, you will find lots of support here and on the TMG Forum. Many of us expect to use the program for a long time to come. Terry Riegel and others also have websites with many wonderful tips. Best wishes, Karla On Sat, Sep 19, 2015 at 3:53 PM, Karen Isaacson Leverich via < tmg@rootsweb.com> wrote: > First off, I do realize I'm late to the party and support for TMG has been > discontinued. > > But I do need some help! I've been sent a Google drive with all of the > genealogy files of a recently deceased genealogist ... Word files, image > files, etc. Buried somewhere in this structure of folders and sub-folders > MIGHT be her TMG database. The 1999 TMG manual says backups have the > suffice .sqz, and I have found one such file. But 1999 was a long time ago. > :-) If she were using a newer TMG, would .sqz still be the suffix? > > And what suffix(es) should I be looking for in order to find her most > current (not backed up) database? > > Second ... assuming I find the files. Or the .sqz file is good stuff. I > have a CD-ROM (hers) of TMG 6.x, and there is a long string written on it, > presumably an access code. Is that all I need in order to install it? What > version(s) of Windows would this work with? Or I've been told RootsMagic > will import a TMG database ... the .sqz one? How much data is lost or does > it do it all? Even if TMG is no longer supported, can I simply buy my own > copy anyhow? > > Her daughter and I are trying to finish up a research project which was > almost done, and while we have the written reports (the Word files), the > sources are in her database (she was super careful about that), so we > really need in. :-) > > Thanks for any help or advice! > > Karen > The TMG archive is found here: > http://archiver.rootsweb.ancestry.com/th/index/TMG/ > Instructions on how to subscribe to TMG: > http://lists.rootsweb.ancestry.com/index/other/Software/TMG.html > ------------------------------- > To unsubscribe from the list, please send an email to > TMG-request@rootsweb.com with the word 'unsubscribe' without the quotes > in the subject and the body of the message > -- Karla Huebner calypsospots AT gmail.com

On 9/19/2015 3:53 PM, Karen Isaacson Leverich via wrote: > Or I've been told RootsMagic will import a TMG database ... the .sqz one? How much data is lost or does it do it all? Karen, I forgot to address this question in my previous reply. It is very unlikely that all the data will be successfully imported into RM or any other program. How much is lost depends largely on which features of TMG the prior user used, and how the data was entered. While the basic data will be imported, many details may not be. In addition, source notes are likely to be a mess. If use was made of TMG's Sentence Structures to produce narrative reports, that will be lost. For better information about just what you can expect you will do better to consult the TMG Refugees list on Rootsweb, at http://lists.rootsweb.ancestry.com/index/other/Miscellaneous/TMG-REFUGEES.html Terry Reigel

On 9/19/2015 3:53 PM, Karen Isaacson Leverich via wrote: > First off, I do realize I'm late to the party and support for TMG has been discontinued. > > But I do need some help! I've been sent a Google drive with all of the genealogy files of a recently deceased genealogist ... Word files, image files, etc. Buried somewhere in this structure of folders and sub-folders MIGHT be her TMG database. The 1999 TMG manual says backups have the suffice .sqz, and I have found one such file. But 1999 was a long time ago. :-) If she were using a newer TMG, would .sqz still be the suffix? Karen, Yes, TMG backups are still .sqz files. Files with the .sqz extension are just zip files with a different extension. While they are not totally unique to TMG, they are uncommon, and if you found it among genealogy files it is likely a TMG backup. To test, you could change the extension to .zip, then look at it with Windows Explorer - you should see 60-odd files, all with the same name except for the extensions. > Second ... assuming I find the files. Or the .sqz file is good stuff. I have a CD-ROM (hers) of TMG 6.x, and there is a long string written on it, presumably an access code. Is that all I need in order to install it? What version(s) of Windows would this work with? There is no assurance that the TMG CD will work, nor that it will be able to open the files if it does. The first issue is that I think there are issues installing TMG 6 on a current version of Windows, though there may be workarounds for that. You will not be able to send reports to a word processor if you install on a 64-bit version of Windows. It may also be that the original user updated with a later version of TMG 6 than the one on the CD, and if the file structure changed you will not be able to open the files even if you do successfully install from the CD. The serial number is tied to the email address and name she used when she purchased TMG. So unless you can figure those out you will have only a 30-day free trial, assuming you can successfully install to begin with. > Or I've been told RootsMagic will import a TMG database ... the .sqz one? How much data is lost or does it do it all? I don't know whether the RM import works from a .sqz file or the individual files. But you can extract the individual files from the sqz if need be. However I also wonder whether RM can import TMG files that old - there have been a number of file format changes since then. > Even if TMG is no longer supported, can I simply buy my own copy anyhow? Yes, you can buy TMG 9. The installer can be downloaded from http://whollygenes.swmirror.com/tmg9setup.exe You can currently buy a license from the Dutch dealer, Harry Goegebeur, at harry.goegebeur@genea.be You can also obtain a license from the Roots User Group of Arlington, if you join that group. Info at http://rootsusers.org/ TMG 9 can Restore the TMG 6 backup. Terry Reigel