Robert, You asked about a program for retaining umlauts: I do not know what version of FTM you have. If your version has the "FIND AND REPLACE" under the EDIT and if your Swiss sender has the same possibility on his/her program , you may want to try this. Have them convert ä to AE, ö to OE, etc. on the file they want to send to you. When you get the file reverse the procedure. Just a suggestion. Anton "Tony" Flecklin Louisiana