Hi again Sorry I omitted to say re Help At the top of all pages in familysearch is "Get Help" with a drop down menu They have various ways of getting in touch there Nivard Ovington in Cornwall (UK) On 04/08/2013 06:53, PMR wrote: > Greetings Listers > > I had my computer cleaned and looked at for problems recently. > Since then, each time I do a search on FamilySearch, I get a message to say > no records for the query I've made. I even tried SMITH with a general > reference and same result! > > I've been trying to find how to contact FamilySearch to ask if I > should re-download (as well as contacting 'my computer man') as I'm wanting > to verify some Sussex records I copied from the old IGI. Does anyone know an > address to contact please? > > I'll post a separate message to see if someone knows the answer > re may Sussex family I'm working on just now. > > Many thanks > > Pam > Beaudesert, Queensland, Australia