Does anyone find that FMP has mistranscriptions which they refuse to put right when you ask them too. I found my Grandparents on the 1911 and they had mistranscribed her age as 21 instead of 31. It was quite clear on the original that the 3 in 31 is nothing like the 2 used for my Uncle Jacks age of 2 and under magnification it is clearly a 3 and like the one used in my GrandDads age of 34 if a little less bold. The reply they sent was implying that I was misinformed and that it was an exact match of the original, and within an acceptable margin of error!. 10 years isnt acceptable in my view. I have resubmitted with the fact that I knew my Gran personally and there is no way she had my Dad aged 14. They were married in 1902 when her aged is stated as 23 on the marriage cert I have. I am just waiting for their reply this time. The record is for Thomas Northeast,34, with Edith his wife and 3 chldren aged 7, 6 and 2 and its states they have been married 8 years. My Gran Edith died in 1957 in Brighton aged 78. I shall wait for their reply and hope they see sense becasue if not it is a waste of time and money to keep using credits up. Incidentally I thought originally that once you had viewed and they had taken the credits then you could go back as often as you needed to without using further credits. I will let ytou know what happens. Eileen(nee Northeast) http://www.epfranchi.pwp.blueyonder.co.uk/page1.htm

Hi Eileen It is a very common experience I find I have reported many mistakes in their transcriptions, some are corrected some are rejected for no obvious reason, I have suggested they try specsavers <g> If I did not know the transcript was wrong I would not report it I would suggest resubmitting the correction if they reject it, they often accept it a second or more time I was also under the impression you could revisit the same image or transcript as often as you liked within a certain time period (six months springs to mind but that may be incorrect) I much prefer Ancestrys system where the user enters a correction and it is *added* to the searchable index Nivard Ovington in Cornwall (UK) On Thu, Jul 28, 2011 at 10:28 AM, eileen/pat <[email protected]>wrote: > Does anyone find that FMP has mistranscriptions which they refuse to put > right when you ask them too. I found my Grandparents on the 1911 and they > had mistranscribed her age as 21 instead of 31. It was quite clear on the > original that the 3 in 31 is nothing like the 2 used for my Uncle Jacks age > of 2 and under magnification it is clearly a 3 and like the one used in my > GrandDads age of 34 if a little less bold. The reply they sent was implying > that I was misinformed