Thanks Nivard, I think I will take up your suggestion and use Ancestry when my credits have runout. Yes I have re submitted with more evidence. and yes you are right they need their eyesight tested. I am not a youngster by any means at 78 and even I can see that they are wrong and are also taking a marriage at 13 as normal!!. If it was pre Victorian times I could understand perhaps. I am probably extra miffed because its my Grandparents but the response I take very personally as that is questioning my competence and up for that I will not stand LOL. Eileen. ----- Original Message ----- From: N Ovington To: eileen/pat Cc: [email protected] Sent: Thursday, July 28, 2011 11:15 AM Subject: Re: [SXP] FMP Mis transcriptions Hi Eileen It is a very common experience I find I have reported many mistakes in their transcriptions, some are corrected some are rejected for no obvious reason, I have suggested they try specsavers <g> If I did not know the transcript was wrong I would not report it I would suggest resubmitting the correction if they reject it, they often accept it a second or more time I was also under the impression you could revisit the same image or transcript as often as you liked within a certain time period (six months springs to mind but that may be incorrect) I much prefer Ancestrys system where the user enters a correction and it is *added* to the searchable index Nivard Ovington in Cornwall (UK) On Thu, Jul 28, 2011 at 10:28 AM, eileen/pat <[email protected]> wrote: Does anyone find that FMP has mistranscriptions which they refuse to put right when you ask them too. I found my Grandparents on the 1911 and they had mistranscribed her age as 21 instead of 31. It was quite clear on the original that the 3 in 31 is nothing like the 2 used for my Uncle Jacks age of 2 and under magnification it is clearly a 3 and like the one used in my GrandDads age of 34 if a little less bold. The reply they sent was implying that I was misinformed