John I believe it means that "if you stand on your head and whistle through..." it will work Hope this helps to clarify somewhat :) regards Malcolm On 2013/01/09 07:19 PM, John Wynne wrote: > My last message seems to have been cut off by the list server. What I sent was: > > > I got this recent message about the NAAIRS outage. I have no idea what it means. Does anyone on the list have a clue? > > "Good Day > Please note that INVERSE is functional,please contact DAC naairs@dac.gov.za for further assistance. > Thank you" > > Best wishes, > > John > > >> ________________________________ >> From: John Wynne <jw_email2004-clwyd@yahoo.co.uk> >> To: "south-africa-eastern-cape@rootsweb.com" <south-africa-eastern-cape@rootsweb.com> >> Sent: Wednesday, 9 January 2013, 18:15 >> Subject: Re: [ZA-EC] Fwd: NAAIRS SERVICE DOWN >> >> I got this recent message about the NAAIRS outage. I have no idea what it means. Does anyone on the list have a clue? >> >> "Good Day >> >> >>> ________________________________ >>> From: John Wynne <jw_email2004-clwyd@yahoo.co.uk> >>> To: "south-africa-eastern-cape@rootsweb.com" <south-africa-eastern-cape@rootsweb.com> >>> Sent: Monday, 7 January 2013, 12:54 >>> Subject: Re: [ZA-EC] Fwd: NAAIRS SERVICE DOWN >>> >>> >>> I e-mailed SITA, and got this reply today. >>> >>> >>> "Good day John >>> May you kindly forward me the following details so that I can create you on the system and then will be able to log your calls. >>> - Full name and surname >>> - Department name, Region and physical address >>> - Building name, office telephone number, cell phone >>> - Email address >>> Regards," >>> >>> It looks like the system remains down, while they do the paperwork. >>> John >>> >>> >>> >>>> ________________________________ >>>> From: sybil banisterjones <sybilbj@gmail.com> >>>> To: SOUTH-AFRICA-EASTERN-CAPE <SOUTH-AFRICA-EASTERN-CAPE@rootsweb.com> >>>> Sent: Friday, 4 January 2013, 13:55 >>>> Subject: [ZA-EC] Fwd: NAAIRS SERVICE DOWN >>>> >>>> Good afternoon. >>>> As suggested, I did send an email to Sita and this the reply I received >>>> Regards >>>> Sybil >>>> >>>> ---------- Forwarded message ---------- >>>> From: SitaSC <sitasc@sita.co.za> >>>> Date: Fri, Jan 4, 2013 at 3:47 PM >>>> Subject: Re: NAAIRS SERVICE DOWN >>>> To: sybilbj@gmail.com >>>> >>>> >>>> Dear valued customer >>>> >>>> Thank you for logging your incident with SitaSC. Your incident will be >>>> registered automatically on ITSM7 and you will receive your reference >>>> number via return email. >>>> >>>> Please note that logging of incidents via email is NOT a batch incident >>>> logging facility. Due to the automated process each incident must be >>>> logged on a separate email as only the first incident per email will be >>>> logged. >>>> >>>> To assure the correct logging of, and timely attending to your incident the >>>> following information is crucial: >>>> Name; Surname; Department (or Company); Contact numbers; Building; Desk >>>> location; and Detail description of incident/request. >>>> >>>> Use the following address to follow up on the status of your email logged >>>> incident: escalations@sita.co.za. >>>> >>>> Please do not reply to SitaSC e-mail address as this will result in a >>>> duplicate incident being logged. >>>> >>>> Thank you >>>> SITA: IT Service Centre >>>> >>>> ------------------------------- >>>> To unsubscribe from the list, please send an email to SOUTH-AFRICA-EASTERN-CAPE-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message >>>> >>>> >>>> >>> >> Please note that INVERSE is functional,please contact DAC naairs@dac.gov.za for further assistance. >> Thank you" >> >> ------------------------------- >> To unsubscribe from the list, please send an email to SOUTH-AFRICA-EASTERN-CAPE-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message >> >> >> > > ------------------------------- > To unsubscribe from the list, please send an email to SOUTH-AFRICA-EASTERN-CAPE-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message > >

Welcome to Africa and its inefficiencies. Same thing happens on SABC except on SABC you will get a message: "Please be patient" Huh!!!!!! To quote my mother: Patience is a virtue. Virtue is a Grace, and Grace is a little girl who never washed her face!!!!! Why do we put up with bad service? Because we can't do anything else about the archive "service." Gwyn On 9 January 2013 22:34, Malcolm Stevens <malcolm.stevens@upcmail.nl> wrote: > John > > I believe it means that "if you stand on your head and whistle > through..." it will work > > Hope this helps to clarify somewhat :) > > regards > Malcolm > > On 2013/01/09 07:19 PM, John Wynne wrote: > > My last message seems to have been cut off by the list server. What I > sent was: > > > > > > I got this recent message about the NAAIRS outage. I have no idea what > it means. Does anyone on the list have a clue? > > > > "Good Day > > Please note that INVERSE is functional,please contact DAC > naairs@dac.gov.za for further assistance. > > Thank you" > > > > Best wishes, > > > > John > > > > > >> ________________________________ > >> From: John Wynne <jw_email2004-clwyd@yahoo.co.uk> > >> To: "south-africa-eastern-cape@rootsweb.com" < > south-africa-eastern-cape@rootsweb.com> > >> Sent: Wednesday, 9 January 2013, 18:15 > >> Subject: Re: [ZA-EC] Fwd: NAAIRS SERVICE DOWN > >> > >> I got this recent message about the NAAIRS outage. I have no idea what > it means. Does anyone on the list have a clue? > >> > >> "Good Day > >> > >> > >>> ________________________________ > >>> From: John Wynne <jw_email2004-clwyd@yahoo.co.uk> > >>> To: "south-africa-eastern-cape@rootsweb.com" < > south-africa-eastern-cape@rootsweb.com> > >>> Sent: Monday, 7 January 2013, 12:54 > >>> Subject: Re: [ZA-EC] Fwd: NAAIRS SERVICE DOWN > >>> > >>> > >>> I e-mailed SITA, and got this reply today. > >>> > >>> > >>> "Good day John > >>> May you kindly forward me the following details so that I can create > you on the system and then will be able to log your calls. > >>> - Full name and surname > >>> - Department name, Region and physical address > >>> - Building name, office telephone number, cell phone > >>> - Email address > >>> Regards," > >>> > >>> It looks like the system remains down, while they do the paperwork. > >>> John > >>> > >>> > >>> > >>>> ________________________________ > >>>> From: sybil banisterjones <sybilbj@gmail.com> > >>>> To: SOUTH-AFRICA-EASTERN-CAPE <SOUTH-AFRICA-EASTERN-CAPE@rootsweb.com > > > >>>> Sent: Friday, 4 January 2013, 13:55 > >>>> Subject: [ZA-EC] Fwd: NAAIRS SERVICE DOWN > >>>> > >>>> Good afternoon. > >>>> As suggested, I did send an email to Sita and this the reply I > received > >>>> Regards > >>>> Sybil > >>>> > >>>> ---------- Forwarded message ---------- > >>>> From: SitaSC <sitasc@sita.co.za> > >>>> Date: Fri, Jan 4, 2013 at 3:47 PM > >>>> Subject: Re: NAAIRS SERVICE DOWN > >>>> To: sybilbj@gmail.com > >>>> > >>>> > >>>> Dear valued customer > >>>> > >>>> Thank you for logging your incident with SitaSC. Your incident will > be > >>>> registered automatically on ITSM7 and you will receive your reference > >>>> number via return email. > >>>> > >>>> Please note that logging of incidents via email is NOT a batch > incident > >>>> logging facility. Due to the automated process each incident must be > >>>> logged on a separate email as only the first incident per email will > be > >>>> logged. > >>>> > >>>> To assure the correct logging of, and timely attending to your > incident the > >>>> following information is crucial: > >>>> Name; Surname; Department (or Company); Contact numbers; Building; > Desk > >>>> location; and Detail description of incident/request. > >>>> > >>>> Use the following address to follow up on the status of your email > logged > >>>> incident: escalations@sita.co.za. > >>>> > >>>> Please do not reply to SitaSC e-mail address as this will result in a > >>>> duplicate incident being logged. > >>>> > >>>> Thank you > >>>> SITA: IT Service Centre > >>>> > >>>> ------------------------------- > >>>> To unsubscribe from the list, please send an email to > SOUTH-AFRICA-EASTERN-CAPE-request@rootsweb.com with the word > 'unsubscribe' without the quotes in the subject and the body of the message > >>>> > >>>> > >>>> > >>> > >> Please note that INVERSE is functional,please contact DAC > naairs@dac.gov.za for further assistance. > >> Thank you" > >> > >> ------------------------------- > >> To unsubscribe from the list, please send an email to > SOUTH-AFRICA-EASTERN-CAPE-request@rootsweb.com with the word > 'unsubscribe' without the quotes in the subject and the body of the message > >> > >> > >> > > > > ------------------------------- > > To unsubscribe from the list, please send an email to > SOUTH-AFRICA-EASTERN-CAPE-request@rootsweb.com with the word > 'unsubscribe' without the quotes in the subject and the body of the message > > > > > > > ------------------------------- > To unsubscribe from the list, please send an email to > SOUTH-AFRICA-EASTERN-CAPE-request@rootsweb.com with the word > 'unsubscribe' without the quotes in the subject and the body of the message >