Hi Everyone I know this is not something that should be posted on the mailing list but it might save some people a lot of hassle. A few months ago we changed our log in system to protect our users and they can now only log in with user names and not email addresses. If anyone is having a problem they can please email me or one of our staff members at [email protected] and we will help them out. Thanks to the list mistress and scribess Regards Heather Heather MacAlister Channel Manager Tel:021 468 8957 Fax:+27 (0)86 581 0390 www.ancestry24.co.za Twitter: http://www.twitter.com/ancestry24 Skype: Ancestry24 Facebook: Ancestry24 -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Harper Sent: 10 August 2010 07:23 PM To: [email protected]; [email protected] Subject: Re: [SOUTH-AFRICA-CAPE-TOWN] Ancestry24 Hello Jacques If it's any help, I also had a problem logging in quite recently, after some changes to the site. I discovered my original user name was for some reason now invalid, so I tried the "Mary3...."(the mem.no.allocated to me),which comes up when you first go into the site, with my original password, and hey presto, I was in! Could this be your problem? Regards Mary -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Jacques Damster Sent: 10 August 2010 16:13 To: [email protected] Subject: [SOUTH-AFRICA-CAPE-TOWN] Ancestry24 Hello Heather, I thought I was still member, but apparently my login and password are not recognized anymore!! Did I forgot to pay last year or do I really forgot my password. If I forgot to pay the annual fee I'll do it, but would like to have a confirmation that I Could have access to the full transcripts from the original registers of St. Georges Cathedral by Florence Ann Cilliers. Could you be kind enough to confirm ?? Best regards from Belgium where the south African Damsters come from ! Jacques Damster [email protected] http://home.scarlet.be/damster Ce message sortant est certifi? sans virus connu. Analyse effectu?e par AVG - www.avg.fr Version: 9.0.851 / Base de donn?es virale: 271.1.1/3062 - Date: 08/10/10 08:35:00 ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message