Dear Administrator, Herewith the gist of an answer received from your department by one of our list members. Most unsatisfacory and unacceptable! Perhaps you would like us to take the matter to the public at large? Please be so kind as to ensure the most senoir member of your staff advises the list of what is wrong and when it will be resolved. The NAAIRS site has been steadily sinking into the mire and repeated assurances from you that the matter will be addressed , have NOT materialized. I trust that this matter will command thev HIGHEST priority. Yours, Colin Mohr ----- Original Message ----- From: "Gwen Doyle" <[email protected]> To: <[email protected]> Sent: Wednesday, October 27, 2010 2:32 PM Subject: [SOUTH-AFRICA-CAPE-TOWN] My reply from S.A. National Archives > After having taking a fellow genealogist advice I sent the S.A. National > Archives a paste and copy of their lovely red notice which tells one "All > Search Manger User ID's in use. Please try again later" notice on the 23rd > August 2010. This is the reply I received today, 17th October 2010. > > Your email dated 23 August 2010 re Web use of National Archives has > reference. We are very sorry about being disappointed by our system. > Please keep on trying and someday you will be able to get on it and > retrieve what you are looking for. Yours Sincerely Mologadi Mamabolo (Ms) > > The comment SOMEDAY you will be able to get on it I found to be most > amusing. Obviously even the staff now appreciate what a slack system they > run or they don't realise that family history is important to a number of > people and SOMEDAY may be too late !! > > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' > without the quotes in the subject and the body of the message