ATTENTION The Administrator It appears that this contact address on the NAAIRS website is out of date. Please could the email address be updated as a matter of urgency. This is the notification I received :Mail Delivery Undelivered Mail Returned To Sender 27/10 2pm This is the Postfix program at host mailho.dac.gov.za. I'm sorry to have to inform you that your message could not be delivered to one or more recipients. It's attached below. For further assistance, please send mail to <postmaster> If you do so, please include this problem report. You can delete your own text from the attached returned message. The Postfix program <[email protected]>: host 10.121.91.5[10.121.91.5] said: 550 5.1.1 <[email protected]>: Recipient address rejected: User unknown in local recipient table (in reply to RCPT TO command) I trust that this will be attended to. Regards, Marilyn Lilley ----- Original Message ----- From: Marilyn Lilley To: [email protected] ; [email protected] ; [email protected] Sent: Wednesday, October 27, 2010 4:09 PM Subject: problematic access to NAAIRS site and ancestor research Attention:NAAIRS I am having trouble getting onto the NAAIRS site, a problem also experienced by many other people around the world. This mail below from one of the many thousands of rootsweb members is a result of lengthy communications by users of this site around the world about the poor service and problematic system and lack of access to the NAAIRS site. Please could the comments by Mologadi Mamabolo (Ms)be clarified. What does 'someday' mean? Is the matter being attended to? This problem has existed for a long time. This is poor service and a poor reflection of the SA national Archives to the public nationally and internationally and needs to be attended to as a matter of urgency. The public's access to information is being compromised , and finding information about ancestors is a very imortant matter. People in South Africans are well aware of the importance of ancestors. Please could you advise me when the system will be upgarded / rectified for all those nationally and internationally who are trying to access NAAIRS in tracing their ancestors. Yours sincerely, Marilyn Lilley. [email protected] [email protected] [SOUTH-AFRICA-CAPE-TOWN] My reply from S.A. National Archives After having taking a fellow genealogist advice I sent the S.A. National Archives a paste and copy of their lovely red notice which tells one "All Search Manger User ID's in use. Please try again later" notice on the 23rd August 2010. This is the reply I received today, 17th October 2010. Your email dated 23 August 2010 re Web use of National Archives has reference. We are very sorry about being disappointed by our system. Please keep on trying and someday you will be able to get on it and retrieve what you are looking for. Yours Sincerely Mologadi Mamabolo (Ms) The comment SOMEDAY you will be able to get on it I found to be most amusing. Obviously even the staff now appreciate what a slack system they run or they don't realise that family history is important to a number of people and SOMEDAY may be too late !! ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message

Hi Marilyn, The naairs one is fine, the paia requests one is the culprit! Regards, Colin Mohr ----- Original Message ----- From: "Marilyn Lilley" <[email protected]> To: <[email protected]>; <[email protected]> Cc: <[email protected]> Sent: Wednesday, October 27, 2010 4:33 PM Subject: [SOUTH-AFRICA-CAPE-TOWN] Fw: problematic access to NAAIRS site andancestor research > ATTENTION > > The Administrator > > It appears that this contact address on the NAAIRS website is out of > date. > > Please could the email address be updated as a matter of urgency. > > This is the notification I received :Mail Delivery Undelivered Mail > Returned To Sender 27/10 2pm > > This is the Postfix program at host mailho.dac.gov.za. > > I'm sorry to have to inform you that your message could not > be delivered to one or more recipients. It's attached below. > > For further assistance, please send mail to <postmaster> > > If you do so, please include this problem report. You can > delete your own text from the attached returned message. > > The Postfix program > <[email protected]>: host 10.121.91.5[10.121.91.5] said: 550 5.1.1 > <[email protected]>: Recipient address rejected: User unknown in > local recipient table (in reply to RCPT TO command) > > I trust that this will be attended to. > > Regards, > > Marilyn Lilley > > > > ----- Original Message ----- > From: Marilyn Lilley > To: [email protected] ; [email protected] ; [email protected] > Sent: Wednesday, October 27, 2010 4:09 PM > Subject: problematic access to NAAIRS site and ancestor research > > > Attention:NAAIRS > > I am having trouble getting onto the NAAIRS site, a problem also > experienced by many other people around the world. > This mail below from one of the many thousands of rootsweb members is a > result of lengthy communications by users of this site around the world > about the poor service and problematic system and lack of access to the > NAAIRS site. > > Please could the comments by Mologadi Mamabolo (Ms)be clarified. > What does 'someday' mean? Is the matter being attended to? > This problem has existed for a long time. > > This is poor service and a poor reflection of the SA national Archives to > the public nationally and internationally and needs to be attended to as a > matter of urgency. The public's access to information is being compromised > , and finding information about ancestors is a very imortant matter. > People in South Africans are well aware of the importance of ancestors. > > Please could you advise me when the system will be upgarded / rectified > for all those nationally and internationally who are trying to access > NAAIRS in tracing their ancestors. > > Yours sincerely, > Marilyn Lilley. > > [email protected] [email protected] > [SOUTH-AFRICA-CAPE-TOWN] My reply from S.A. National Archives > > After having taking a fellow genealogist advice I sent the S.A. National > Archives a paste and copy of their lovely red notice which tells one "All > Search Manger User ID's in use. Please try again later" notice on the 23rd > August 2010. This is the reply I received today, 17th October 2010. > > Your email dated 23 August 2010 re Web use of National Archives has > reference. We are very sorry about being disappointed by our system. > Please keep on trying and someday you will be able to get on it and > retrieve what you are looking for. Yours Sincerely Mologadi Mamabolo (Ms) > > The comment SOMEDAY you will be able to get on it I found to be most > amusing. Obviously even the staff now appreciate what a slack system they > run or they don't realise that family history is important to a number of > people and SOMEDAY may be too late !! > > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' > without the quotes in the subject and the body of the message > > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' > without the quotes in the subject and the body of the message