They are usually very efficient, turn round with GRO index reference about 8 days, without will take a little longer (there was a warning to that effect) So to South Africa 15 days or so does not appear to me to be excessive Have you asked if they have despatched it? More to the point have you been charged? Nivard Ovington in Cornwall (UK) On 31/03/2015 18:38, Barbara & Leon Rochoy via wrote: > Hi All, > > > > Has anyone had any luck in the past 3 months ordering from the General > Register Office in the UK. > > > > I ordered a document in January, on the 15 March, after I queried it , I > received an e-mail saying they would re-process my application, yet to-date > I still have not received anything. > > > > I am thinking this is due to our POSTAL SERVICE ?? > > > > Regards > > Barbara

Thanks for your reply, payment was made and taken, this is the reply from my query, e-mailed to me on the Sun: 15 March at 01.49 pm "Thank you for your enquiry. Birth Certificate: George William Brooks We are sorry you have not received a certificate from a recent order. We have requested that our certificate production team process your application again within two working days. Please accept our apologies for any inconvenience caused by the delay." I don't want to keep asking if it's our systems failure Barbara -----Original Message----- From: south-africa-bounces@rootsweb.com [mailto:south-africa-bounces@rootsweb.com] On Behalf Of Nivard Ovington via Sent: 31 March 2015 07:44 PM To: south-africa@rootsweb.com Subject: Re: [SOUTH-AFRICA] Ordering documents from the GRO UK They are usually very efficient, turn round with GRO index reference about 8 days, without will take a little longer (there was a warning to that effect) So to South Africa 15 days or so does not appear to me to be excessive Have you asked if they have despatched it? More to the point have you been charged? Nivard Ovington in Cornwall (UK)