I have been absolutely happy with the service I have received from them. I use one person and he is helpful and I really have not had a single thing to com$lain about. Sent from my BlackBerry® wireless device -----Original Message----- From: "Leeanne Blunden" <lblunden@telkomsa.net> Sender: south-africa-bounces@rootsweb.com Date: Sat, 13 Aug 2011 12:22:19 To: <south-africa@rootsweb.com> Reply-To: south-africa@rootsweb.com Subject: [SOUTH-AFRICA] Cape Town Archives Hi, Another query - has anyone had experience with having documents looked up and posted to you from the Cape Town Archives? A friend has mentioned that her experience was alright, but she had problems with things like them quoting her for 20 pages, and then she'd only receive 15. When she queried this with them (on various occasions) no-one bothered to respond. She's also requested information on a specific file, and she's been sent copies of an incorrect file instead, again requests for a refund on the incorrect file are being ignored. I have quite a few files that I need copies of, and I don't want to run the risk of not getting what I've paid for. Leeanne ------------------------------- To unsubscribe from the list, please send an email to SOUTH-AFRICA-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message

Hello Leeane If such is the case, please be so kind as to name the soul who gave such wonderful service. This needs to be commended and praised. We need more good stories. Regards Bettie (aka Trixie) On Sat, Aug 13, 2011 at 7:03 PM, <denise.igesund@gmail.com> wrote: > I have been absolutely happy with the service I have received from them. I > use one person and he is helpful and I really have not had a single thing to > com$lain about. > Sent from my BlackBerry® wireless device > > -----Original Message----- > From: "Leeanne Blunden" <lblunden@telkomsa.net> > Sender: south-africa-bounces@rootsweb.com > Date: Sat, 13 Aug 2011 12:22:19 > To: <south-africa@rootsweb.com> > Reply-To: south-africa@rootsweb.com > Subject: [SOUTH-AFRICA] Cape Town Archives > > Hi, > > > > Another query - has anyone had experience with having documents looked up > and posted to you from the Cape Town Archives? A friend has mentioned that > her experience was alright, but she had problems with things like them > quoting her for 20 pages, and then she'd only receive 15. When she queried > this with them (on various occasions) no-one bothered to respond. She's > also requested information on a specific file, and she's been sent copies > of > an incorrect file instead, again requests for a refund on the incorrect > file > are being ignored. > > > > I have quite a few files that I need copies of, and I don't want to run the > risk of not getting what I've paid for. > > > > Leeanne > > > > > ------------------------------- > To unsubscribe from the list, please send an email to > SOUTH-AFRICA-request@rootsweb.com with the word 'unsubscribe' without the > quotes in the subject and the body of the message > > > ------------------------------- > To unsubscribe from the list, please send an email to > SOUTH-AFRICA-request@rootsweb.com with the word 'unsubscribe' without the > quotes in the subject and the body of the message >