In a message dated 5/11/05 9:15:26 AM GMT Daylight Time, chris@masquerade.demon.co.uk writes: Pauline, When it asks for "disk 2", does it give you opportunity to alter where Disk 2 is? In the past, when I've found similar issues, I've been able to tell it that "disk 2" was where "disk 1" was - in other words the location of the downloaded software. The problem is due to the original installation being on two disks and the script being followed by the system expects the next file to be on disk 2. Usually they are happy when you tell them that disk 2 is not a floppy! Chris Thanks, Chris, will try that. Pauline