Dear Peter Thank you for your excellent reply re the forms delivered to each household. I am delighted to add this to my learning curve. I guess the arrival of the form would have caused great consternation in some households. I have a picture of one who understood the process having to help out some of the neighbours! Do any diary or journal entries exist which describe these processes? Kay -- No virus found in this outgoing message. Checked by AVG Anti-Virus. Version: 7.0.308 / Virus Database: 266.9.2 - Release Date: 4/5/05