I would like to thank Rosemary Morgan and anyone else who has been brave enough to raise their head above the parapet and report on the actual state of the 'new' FMP website. We have had an apology (of sorts) and a recognition that mistakes were made. Several people have now had refunds on their subscription perhaps due to the threat of legal action. I am sad it has taken so long for FMP to acknowledge the problems - maybe if a few more big names in genealogy had made more of a fuss FMP would have got their act together sooner. Hopefully they will now listen to their paying subscribers although they won't have quite so many going forward. Rae Knight

I think the apology is a bit half-hearted and their blog was less than convincing. I for one am now actively looking at Ancestry as an alternative source. This evening I tried to see if I could get a census report based on the old family listing print-out. Nothing was evident so I gave up! Chris Stupples

Just to show that there are two sides to the coin, I have been hoping for a long time that FMP would improve their search facilities. For me the old search was very poor in certain areas - particularly when searching parish registers. I am delighted that FMP have listened to those of us pressing for improvements but I accept that change will always be painful for everyone. I am happy to give them time to get things right and accept that it may take some time. To be honest, I think the new search has great potential and it was inevitable that the old search would have to change, if only to cope with the vastly increased number of data sets. Gerry gerrynuk@gmail.com On 2 May 2014, at 20:57, Rae Knight <knight.rae@gmail.com> wrote: > I would like to thank Rosemary Morgan and anyone else who has been brave > enough to raise their head above the parapet and report on the actual state > of the 'new' FMP website. We have had an apology (of sorts) and a > recognition that mistakes were made. Several people have now had refunds on > their subscription perhaps due to the threat of legal action. > > I am sad it has taken so long for FMP to acknowledge the problems - maybe > if a few more big names in genealogy had made more of a fuss FMP would have > got their act together sooner. Hopefully they will now listen to their > paying subscribers although they won't have quite so many going forward. > > Rae Knight > > ------------------------------- > To unsubscribe from the list, please send an email to SOG-UK-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message