I am not against change! Now when I search the Kent registers the 'Where Location' field says Kent England - no parish name so not very helpful. Change has to be for the better! Rae Knight On 2 May 2014 21:18, Gerald Newnham (Gmail) <gerrynuk@gmail.com> wrote: > Just to show that there are two sides to the coin, I have been hoping for > a long time that FMP would improve their search facilities. For me the old > search was very poor in certain areas - particularly when searching parish > registers. I am delighted that FMP have listened to those of us pressing > for improvements but I accept that change will always be painful for > everyone. I am happy to give them time to get things right and accept that > it may take some time. To be honest, I think the new search has great > potential and it was inevitable that the old search would have to change, > if only to cope with the vastly increased number of data sets. > > Gerry > gerrynuk@gmail.com > > > > > On 2 May 2014, at 20:57, Rae Knight <knight.rae@gmail.com> wrote: > > > I would like to thank Rosemary Morgan and anyone else who has been brave > > enough to raise their head above the parapet and report on the actual > state > > of the 'new' FMP website. We have had an apology (of sorts) and a > > recognition that mistakes were made. Several people have now had refunds > on > > their subscription perhaps due to the threat of legal action. > > > > I am sad it has taken so long for FMP to acknowledge the problems - maybe > > if a few more big names in genealogy had made more of a fuss FMP would > have > > got their act together sooner. Hopefully they will now listen to their > > paying subscribers although they won't have quite so many going forward. > > > > Rae Knight > > > > ------------------------------- > > To unsubscribe from the list, please send an email to > SOG-UK-request@rootsweb.com with the word 'unsubscribe' without the > quotes in the subject and the body of the message > > > > ------------------------------- > To unsubscribe from the list, please send an email to > SOG-UK-request@rootsweb.com with the word 'unsubscribe' without the > quotes in the subject and the body of the message >

As I said, any change will take time and big changes take longer! It is not possible to test all the options in-house and at some stage FMP had to expose the new search to the public. I agree it is not perfect but I am prepared to allow FMP to take the time to get it right. Expecting it to be right on Day 1 is not realistic. By all means let them have comments but the outpouring of vitriol from some posters is bordering on the intemperate. Gerry gerrynuk@gmail.com On 2 May 2014, at 21:33, Rae Knight <knight.rae@gmail.com> wrote: > I am not against change! Now when I search the Kent registers the 'Where > Location' field says Kent England - no parish name so not very helpful. > Change has to be for the better! > > Rae Knight > > > On 2 May 2014 21:18, Gerald Newnham (Gmail) <gerrynuk@gmail.com> wrote: > >> Just to show that there are two sides to the coin, I have been hoping for >> a long time that FMP would improve their search facilities. For me the old >> search was very poor in certain areas - particularly when searching parish >> registers. I am delighted that FMP have listened to those of us pressing >> for improvements but I accept that change will always be painful for >> everyone. I am happy to give them time to get things right and accept that >> it may take some time. To be honest, I think the new search has great >> potential and it was inevitable that the old search would have to change, >> if only to cope with the vastly increased number of data sets. >> >> Gerry >> gerrynuk@gmail.com >> >> >> >> >> On 2 May 2014, at 20:57, Rae Knight <knight.rae@gmail.com> wrote: >> >>> I would like to thank Rosemary Morgan and anyone else who has been brave >>> enough to raise their head above the parapet and report on the actual >> state >>> of the 'new' FMP website. We have had an apology (of sorts) and a >>> recognition that mistakes were made. Several people have now had refunds >> on >>> their subscription perhaps due to the threat of legal action. >>> >>> I am sad it has taken so long for FMP to acknowledge the problems - maybe >>> if a few more big names in genealogy had made more of a fuss FMP would >> have >>> got their act together sooner. Hopefully they will now listen to their >>> paying subscribers although they won't have quite so many going forward. >>> >>> Rae Knight >>> >>> ------------------------------- >>> To unsubscribe from the list, please send an email to >> SOG-UK-request@rootsweb.com with the word 'unsubscribe' without the >> quotes in the subject and the body of the message >> >> >> >> ------------------------------- >> To unsubscribe from the list, please send an email to >> SOG-UK-request@rootsweb.com with the word 'unsubscribe' without the >> quotes in the subject and the body of the message >> > > ------------------------------- > To unsubscribe from the list, please send an email to SOG-UK-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message

> I am not against change! Now when I search the Kent registers the > 'Where Location' field says Kent England - no parish name so not very > helpful. Change has to be for the better! Whether or not the parish appears in the search results depends on the record set. For example, if you search 'Kent baptisms' the parish isn't shown in the search results, but if you search 'Canterbury baptisms' then it is. I would guess it's to do with how the data is formatted (the transcriptions for these two record sets use completely different templates). I don't know what would have been displayed at the old site; I do agree that overall the searching of parish records has improved. Peter